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Hotel Universel Montréal5000 Rue Sherbrooke Est, Hochelaga-Maisonneuve, H1V 1A1 Montréal (Show map) Good, Score from 214 reviews“The service was excellent and the staff couldn't do enough for you. I would recommend this hotel highly and have also had comments from other people. The room was well kept and the staff was very eager to please.”
Virginia,
New Glasgow Ns
This hotel is located within a 5-minute walk of the Olympic Stadium and 3.5 miles to downtown Montreal. It offers free parking and rooms with refrigerators. Hotel Universel Montreal rooms include a coffee maker and a work desk. The rooms are equipped with cable TV and some offer views of the Olympic Stadium. The Montreal Hotel Universel features the Le Stadium Club, a restaurant serving Italian food. The restaurant features breakfast, lunch and dinner. Hotel Universel has an indoor pool and seasonal outdoor pool. Guests can shop in the souvenir shop or plan a visit to area attractions at the tour desk. The Universel is within a 10-minute walk of the Montreal Biodome, a botanical garden. The hotel is 4 miles from Old Montreal, the historic district of Montreal. Hotel Rooms: 230
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Total Hotel Score:7.8
Based on 214 reviews Guest reviews are written by our customers after their stay at Hotel Universel Montréal. |
Score breakdown
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Score filter |
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Ernie
Solo traveler
Elizabethtown,
Canada
October 30, 2011
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Hotel needs some updating; poor tv reception in room and outdated TV's
1 out of 1 people found this review helpful, did you?
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7.1 |
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Anonymous
Solo traveler
Australia
October 18, 2011
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Friendly staff. Quite willing to speak English to me. Dated hotel. Cleanliness only just passed. Restaurant meals pricey but that seemed to be the case in Montreal generally.
1 out of 1 people found this review helpful, did you?
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6.5 |
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Mike
Mature couple
peterborough ontario,
Canada
August 11, 2011
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I have stayed at this hotel several times when visiting my daughter and have always enjoyed my stay there. I will return again I have stayed at this hotel several times in the past several years and find it hard to understand why they have not fixed or replaced the hot tub in the indoor pool area.During my last visit I was happy that the gate for the parking was working ,this can be a problem when you are coming and going alot.
1 out of 1 people found this review helpful, did you?
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7.5 |
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Anonymous
Mature couple
Australia
October 16, 2011
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Nothing. The beds were terrible ; the pillows haven't been changed since the Olympics in 1976 and the decor of the hotel is tired and run down.
1 out of 2 people found this review helpful, did you?
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4.2 |
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Sebastien
Solo traveler
Quebec,
Canada
February 9, 2012
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The location was good. Hotel didn't have a restaurant. Heating in the room was acting weird. It was either full on or full off. Also, while I was there, there was an intense noise in the room all through the afternoon like someone was drilling above my room. Staff was also probably on drugs. The guy was talking to me about stuff so random I almost ran away!
Did you find this review helpful?
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4.2 |
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Anonymous
Solo traveler
Canada
January 21, 2012
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Toiletries were nice - good quality No breakfast was provided (restaurant was closed) and there were no nearby places to eat breakfast - 10 minute walk to Coras - as a result, my colleague and I were late for our meeting. Very disappointed - hotel should have provided an alternative. Room was very dark. Towels were tiny and thin.
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7.1 |
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Paul
Mature couple
Orleans,
Canada
December 31, 2011
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Good bed. Clean linens. No noise. Large bathroom. No T.V. channels available
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7.1 |
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Christopher
Young couple
Atlanta,
United States of America
December 26, 2011
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I loved the location of Hotel Universal and that they offered us a remodeled room. Everything was close by and parking was free. The staff could have been more inviting and friendly; however, they did their job.
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8.3 |
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Angela
Mature couple
Mississauga,
Canada
November 22, 2011
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We stayed in the recently renovated rooms at the hotel. Very modern with all the imenities. Suited us for location convenience and it's reputation of a clean hotel.
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10 |
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Alain
Mature couple
Sherwood park,
Canada
October 28, 2011
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I like the location of the hotel,free parking and the price. The carpet in the room look dirty and old. The door of the rooms make a lot of noises.
Did you find this review helpful?
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8.3 |
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Diane
Group of friends
Weare,
United States of America
October 25, 2011
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Location, close to metro Pricey breakfast
Did you find this review helpful?
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7.9 |
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Anonymous
Solo traveler
Canada
October 23, 2011
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Close to where I had business. Easily accessible off main streets. Free Parking, Felt the staff on check-in (M'elanie ) condescending when Iwas asking questions about the hotel services.
Did you find this review helpful?
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8.8 |
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Anonymous
Solo traveler
United States of America
October 19, 2011
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Location near botanical garden, free shuttle to metro 5 minutes away, friendly staff Far from downtown, tired decor
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7.9 |
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Anonymous
Young couple
Canada
October 17, 2011
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It was alright .. wished the hot tub actually had water in it
Did you find this review helpful?
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5.4 |
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Anonymous
Family with older children
Canada
October 11, 2011
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We were attending an event close to the Olympic Stadium, so it was an ideal location. Having a fridge in the room was great and the hotel has a sauna and pool. The lobby shop was closed in the middle of the day and there is no convenience store close by walking distance.
Did you find this review helpful?
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9.2 |
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Chris
Solo traveler
Russellville,
United States of America
September 27, 2011
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Very close and easily accessible to where I am working. Good food at reasonable prices. Slow elevators. No express checkout policy.
Did you find this review helpful?
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8.3 |
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Fred
Solo traveler
Mississauga,,
Canada
September 8, 2011
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I received a complimentary upgrade on my room. It was very modern and stylish. Also, I enjoyed swimming in both the indoor and outdoor pools as well as the sauna. There was also a bike rack where I could lock up my bike. The golf course/driving range and nearby Maissoneuve park made my visit enjoyable. The elevators were a bit slow in coming after I pushed the button. Also, the hot tub spa was not working when I was there.
Did you find this review helpful?
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8.3 |
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Anonymous
Young couple
Canada
September 3, 2011
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The breakfast. Cleanliness of the room.
Did you find this review helpful?
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6.3 |
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Virginia
Mature couple
New Glasgow NS,
Canada
August 9, 2011
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The service was excellent and the staff couldn't do enough for you. I would recommend this hotel highly and have also had comments from other people. The room was well kept and the staff was very eager to please.
Did you find this review helpful?
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10 |
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Laurie
Family with older children
Regina,
Canada
August 5, 2011
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The hotel was close to La Ronde and the Biodome/Botanical Gardens. The staff made recommendations on locations for various attractions - shopping and restaurants and were very helpful. The room was small, but clean. The hotel doesn't offer air miles or aeroplan points for staying there. This was disappointing. There was a shuttle car that could transport you to the metro and or bus/train locations which we did not know about until well into our stay. Although this was an oversight, it would have cut down on the walking we did to the metro to begin our travels throughout the city.
Did you find this review helpful?
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7.9 |
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Rajefh
Family with young children
Grand Rapids GRR,
United States of America
August 3, 2011
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People are courteous and helpful. Price, old floor carpets...........needs Reno .
Did you find this review helpful?
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9.2 |
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Gerald
Mature couple
Allegany,
United States of America
August 2, 2011
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Close to biodome & Botanical Gardens. Free parking. Easy access to Metro (shuttle provided free of charge). Staff level of support spotty - some very helpful - others, not so much. Limited elevators - long waits. Dated facilities. Noisy cleaning staff in morning. Noisy guests at night.
Did you find this review helpful?
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5.8 |
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Miguel
Family with young children
North York,
Canada
July 30, 2011
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The location is good, not too far from the downtown. The rrom didnot smell clean. It had an smell of humidity and the carpert look dirty. It's a really bad specially when travilling with children. The rate was good but I would be willing to pay a little more to to get a cleaner room. Additionlay the a tube faucet was not working correctly, it was not possible to close it and the watter stay running more more than 30 min until some one from maintenance fixed it. I just stayed 2 nights but If we had decided to stay more I would have selected another Hotel.
Did you find this review helpful?
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5.8 |
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Dan
Family with young children
Unionville,
Canada
July 25, 2011
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We liked that it was in walking distance to different family friendly sight seeing venues. The restaurant - food was good and worth the price.
Did you find this review helpful?
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8.3 |
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Joan
Family with young children
Ajax,
Canada
July 17, 2011
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The facilities were good - restaurant, swimming pool, etc. The indoor pool was not monitored. There were more than 10 very rowdy swimmers-I had to leave as I had an 8 year old with me. You need to be more generous with the coffee supplies. One bag of coffee free for 3 people is not enough. We had very few cups also.
Did you find this review helpful?
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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