Hotel Universel Montréal  

The room was clean, bed was very comfortable & location was perfect for what we had planned to do in the area.

Little noisy the first night we were there & security seemed a little too timid to handle it properly.

Found that the beds were very hard and short. (and I am not a tall person) The buffet breakfast in the hotel restaurant was a little pricey for what was offered.

Good bed. Clean linens. No noise. Large bathroom.

No T.V. channels available

We stayed in the recently renovated rooms at the hotel. Very modern with all the imenities. Suited us for location convenience and it's reputation of a clean hotel.

I like the location of the hotel,free parking and the price.

The carpet in the room look dirty and old. The door of the rooms make a lot of noises.

Very close and easily accessible to where I am working. Good food at reasonable prices.

Slow elevators. No express checkout policy.

I have stayed at this hotel several times when visiting my daughter and have always enjoyed my stay there. I will return again

I have stayed at this hotel several times in the past several years and find it hard to understand why they have not fixed or replaced the hot tub in the indoor pool area.During my last visit I was happy that the gate for the parking was working ,this can be a problem when you are coming and going alot.

The hotel was close to La Ronde and the Biodome/Botanical Gardens. The staff made recommendations on locations for various attractions - shopping and restaurants and were very helpful. The room was small, but clean.

The hotel doesn't offer air miles or aeroplan points for staying there. This was disappointing. There was a shuttle car that could transport you to the metro and or bus/train locations which we did not know about until well into our stay. Although this was an oversight, it would have cut down on the walking we did to the metro to begin our travels throughout the city.

Close to biodome & Botanical Gardens. Free parking. Easy access to Metro (shuttle provided free of charge). Staff level of support spotty - some very helpful - others, not so much.

Limited elevators - long waits. Dated facilities. Noisy cleaning staff in morning. Noisy guests at night.

Far from Downtown does not have a refrigerator, does not have a Body Lotion, if you need something in the middle of the night can not find a grocery store to buy milk or pain killer ect

The facilities were good - restaurant, swimming pool, etc.

The indoor pool was not monitored. There were more than 10 very rowdy swimmers-I had to leave as I had an 8 year old with me. You need to be more generous with the coffee supplies. One bag of coffee free for 3 people is not enough. We had very few cups also.

The place is good just to visit botanique garden and biodome. Free parking.

Old Hotel, that doesn't cost as they ask.

The Hotel was comfortable, conveniantly located to meet our needs, and had very good parking facilities. The most important aspect is the quality of the Hotel staff who responded quickly and accuratly to our needs for a first-time visitor to the hotel.