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5000 Rue Sherbrooke Est, Hochelaga-Maisonneuve, H1V 1A1 Montreal, Canada – Show map
|Room Selected at Check-In|
|Double Room with Two Double Beds||
|Superior King Room|
|Premium King Room|
|Premium Double Room with Two Double Beds||
|Junior Suite with Spa Bath||
|Superior Suite with Spa Bath||
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607 verified reviews
They speak your language!
Hotel Universel Montréal's staff speaks: Italian, French, Spanish, English
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Outdoor Pool (seasonal), Terrace
Golf Course (within 2 miles), Cycling, Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free) , 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Italian, French, Spanish, English
3:00 PM - 12:00 AM
5:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged CAD 10 per night in a crib.
Up to three children under 18 years stay free of charge when using existing beds.
All older children or adults are charged CAD 10 per night when using existing beds.
One older child or adult is charged CAD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
A security deposit of CAD 150 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 607 reviews
Value for money
Show reviews from:
Best Western PLUS Montreal Airport is next to Trudeau International Airport and is 15 minutes outside of Montreal. The hotel provides a free 24-hour airport shuttle service and free Wi-Fi.
Score from 1110 reviews Very good
Just a 20-minute drive from downtown Montreal and with easy access to area highways, this hotel features comfortable accommodations along with a number of free and thoughtful amenities.
Score from 464 reviews Good
In downtown Montreal, these apartments are about a 7-minute walk from Place-des Arts subway station. An indoor saltwater pool is featured on site and the apartments have a kitchen.
Score from 294 reviews Very good
The Subway Station Sherbrooke is 300 meters from this Montreal, Quebec hotel that is located in the Latin Quarter. Each room includes free Wi-Fi.
Score from 221 reviews Good
It is too cold in the bathroom. One cannot open the window to get fresh air.
A complete nightmare.
This hotel is great appearance, front lobby feels like your getting a steal for your money, they have a spa, pool, and fitness centre which is nice to have on site close to buses and subway, food at the restaurant was good.
The lack of information, on bookings it doesn't state when you book this hotel that they want a deposit, and that you have to pay first to sleep in the beds, I have been travelling for years and never heard of this way, so when I checked in it came as a bit of a shock,I was also not informed that my key won't work until after I pay for my room, so I paid for the first night and the deposit and when we came back from touring all day we get to our room to find we are locked out, staff misinform you as well when I checked into the hotel a lady named Jamie told me i can use my deposit for the rest of my stay, the second night when I was rudely locked out of my room, a man named Marc decided to be very rude and lacked people skills on how to treat customers, all in all nothing was fixed about the issue of Marc so Fair warning make sure to pay before you get to your room or you maybe locked out and make sure to have money as a deposit oh and try to avoid Marc you never know if he is in a good mood or not
Staff very friendly and helpful. Kind when giving directions and very pleasant when dealing with needs and/or questions.
The beds were terribly hard. Some people may enjoy that, but I could not sleep both nights I stayed. Also, I was disappointed to find out upon arrival that the restaurant AND bar were both closed for the holidays. A warning on the website would have been helpful.
Instead of checking with the front desk to make sure the check out had been completely, cleaning staff knocked on the door so softly, you thought it was on another door they were knocking on, and almost let themselves in while I was still packing for checkout. Only fault to say during my stay.
Location We were given another room when we explained that guests were making noise in corridor on our floor.
It was busy and people were making noise in corridor on our floor.
Room Free parking OK breakfast
A bit far from metro
Location. Within walking distance to sports facilities and metro (subway)
Only one elevator in main lobby.
Pleasant location, immediate access to metropolitan transportation.
Stay was too short.
The staff is professional.and available to assist. The premium room are small for a standard king room in other hotels. Restaurant doesnt have many choices
Room side ..the elevator is awfully slow better. Hallway is very noisy.
Nice updated rooms. Staff was friendly and helpful. It's a good choice if you want to be near the "Big O".
There is only one restaurant nearby in walking distance. We were there with a group and going for dinner required cars and co-ordination. The bar in the hotel closed early so if you came back from dinner and wanted a night cap, no luck!
Housekeeping found the item I left behind and shipped it back to me.
The bathroom in the updated room (extra cost) was not private, glass doors were see-through and visible to the bed area from a reflection in the full length mirror. The bar staff were terrible, the bills were always wrong and the open hours were unpredictable. Convenience store is more than 10 minute walk away and near by restaurants close early. Impossible to have a glass of wine after 10 PM without taking a taxi somewhere.
noise from the heating lines, outdated facility
THEY DIDN'T HAVE OUR ROOM WITH A QUEEN BED AND A QUEEN PULL OUT SOFA. THEY HAD TO BRING US TWO COTS FOR OUR CHILDREN TO SLEEP ON. THIS MADE THE ROOM CROWDED. STAFF AT THE FRONT DESK WAS ALWAYS BUSY WHEN YOU NEEDED TO DISCUSS SOMETHING WITH THEM.
Outdoor free parking and easer area to get around.
Price way more expensive than my other stays there.
Comfortable beds Clean rooms
After hours you have a 30 minute walk from Metro to the hotel. Pool was cold and uninspiring
Excellent service and staff resturant food excellent hotel very clean
normally we get a suite at the cost we paid this time a reg room tolit was running all nite beds uncomfortable and room very cold ac not adjustable...would not of checked in if i knew it were not a suite
Free parking, close to metro system, impressive views of olympic park.
A bit far out of town, not many good places to eat close by
Pool very clean. Excellent staff. Very good service.
A bit noisy at night (machine ?) Restaurant average Dirty cushin (coussins)
Friendly staff. I didn't realize I forgot my jacket in the room until after check out. The staff found it & sent it to me. Very comfortable beds. Free parking. Close to Olympic Stadium & other tourist attractions. I would come back as a family.
Renovations (but I understand they need to be done to make the hotel even better) I don't think the 'pool view' is a worthwhile upgrade.
Clean, quiet and clean. Very good room quality fir very reasonable price.
Breakfast definitely does not match 4 star level. Our first expression was really good but after breakfast it was down big time. Something management has to thing about.
We booked from the highway through Booking.com & found this hotel a good value with good reviews & not far from the highway. Being in Montreal, all I thought about was how hard the traffic was gonna be to deal with & this hotel was easy to find with GPS. The service was excellent, even bumping us up to a jr. suite because our room wasn't available for no extra cost. The hotel was clean, lots of pillows & the staff very courteous. We had a meal in their restaurant that was limited in selection but our choice was well presented & the staff very kind to us English speaking ppl! I would recommend this hotel & would stay again!
I really like the hotel, employers were kind and helpful and the place/room itself was nice and comfortable. I loved the tub :)
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