Bed was very firm-which is good if you like that, and otherwise not! Shampoo was not provided (might have been had we asked, but we had a little with us, so didn't bother) Room furnishing were a little sparse (blinds, not curtains and only one chair) but the place IS billed as a farmhouse, not a luxury B&B.
We had questions about local restaurant recommendations, asked advice about sightseeing, and asked about reserving seats at the local Ceilidh . Hosts were friendly and extremely helpful with all. Room was spotlessly clean and reasonably spacious. Very quiet location, only a few minutes drive from centre of Baddeck. Self serve style breakfast with lots of choices (a hot dish, plus pastries, cereal, toast, yogurt, fruit etc.)