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337 Banff Avenue, T1L 1H8 Banff, Canada – Show map
Excellent location – rated 9/10! (score from 288 reviews)
Rated by guests after their stay at Banff Ptarmigan Inn.
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46 properties in Banff
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288 verified reviews
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Banff Ptarmigan Inn's staff speaks: French, English
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Ski Storage, Ski School, Ski Equipment Rental (on site), Ski Passes Available
Golf Course (within 2 miles), Skiing, Hiking, Cycling, Sauna, Spa, Massage, Hot Tub, Bicycle Rental
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, ATM on site, Laundry, Meeting/Banquet Facilities, Business Center
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 20 per person per night when using existing beds.
One child under 3 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 288 reviews
Value for money
Show reviews from:
Nestled on the outskirts of Banff, this comfortable hotel offers guests close proximity to outdoor recreational activities and welcoming facilities just 3 miles from the Sulphur Gondola and Upper Hot...
Score from 905 reviews Good
Located just 12 miles from Sunshine Village Ski Resort, this Banff hotel features a restaurant and a bar. Free Wi-Fi and a cable TV are provided in every guest room.
Score from 365 reviews Good
A steam room, an indoor mineral pool and a hot tub are featured at this Banff hotel. Free Wi-Fi and a flat-screen TV are included in all rooms. Banff Gondola is just 3 miles away.
Score from 413 reviews Good
Featuring a restaurant, free Wi-Fi and flat-screen TVs, the Mount Royal Hotel is located in Banff. A sauna and a hot tub are available on site. The Banff Upper Hot Springs are 2.5 miles away.
Score from 457 reviews Very good
The front desk staff were very helpful. The breakfast buffet was great and the restaraunt wait staff were very attentive. Our room was spacious.
The room was very hot and could not get it to cool down!
The location is 1 block from downtown, the breakfast is great with lots of options, the beds are comfy, the wifi works very well and the steam room and sauna are nice after a day of skiing. There is a fair amount of indoor parking. This hotel is great value for the money.
There really isn't much except the rooms are starting to feel a bit tired but they are clean. It would be nice to have a pool.
Parking Being charged for smoking grass in th room when we only smoked on th balcony!!!! Thats right! Grass, its Banff ppl!! Skiers n borders smoke a bit of ganj sumtimes.....while we r spending 1000s in ur beautiful winter town :-)
Room with the balcony was really nice. Breakfast was excellent.
Excellent location, good breakfast...make sure you try the omelettes!
No fridge in room....how do you keep your beverages cold???Travelled with a pet and was not told in advance that the fee was $25.00 per night. Outrageous
The room was very clean & it's an excellent location.
We had requested a crib, which was not in the room when we got there & we had to call reception to ask for it. Our room was also beside a building site which was not good with a baby
Breakfast buffet was good
Construction noise frm next dr was a problem. Property starting to show its age.
Comfortable beds, location to restaurants, cleanliness, parking, hot full breakfast.
NOISE!!! Party central given proximity to bars, rooms which open onto lobby via balcony are like having a room located in the lounge. Rooms close to elevators make it impossible to sleep as the frat parties pass by going out and coming home and loiter in lobby to party. Had requested room away from elevator given traveling with a child and was put RIGHT next to it. Explanation was late reservation so they were unwilling to accommodate.
Breakfast included a bonus, location is great
Wish I had known about construction going on next door, would have stayed somewhere else. Wifi very spotty in rooms, slow but works.
Great location, far enough away from noisier downtown and close enough to walk anywhere. The free buffet at breakfast was very good, lots of variety. Also enjoyed the hot tub and sauna.
It was way too hot in the main building and especially in the room! Thermostat was off, but heat was rediculous!! No way to turn it down.
It was a nice facility. Good parking underground.
The free breakfast was not good. Food must have been put out early, and not refreshed. It was not hot and pretty plain.
location, location, location
Terrible parking - tough to get in to and not enough.
I really enjoyed the room I was in and the staff was helpful. Would definitely stay again
The location is great Hot breakfast included Hotel facilities (sauna, hot pools)
Staff were uninterested Beds were horrible Room was hot and stuffy Wifi was slow
Although this property speaks for itself it was the staff who went out of their way to make this an amazing experience
Spa area was nice. Awesome buffet style breakfast
accommodating, friendly staff; great location, great bed, very good, hot breakfast buffet.
There was nothing about the Ptarmigan that we did not like.
We go to Banff 8-10 times a year to ski and this hotel has become our hotel of choice for several reasons. It's location to downtown and the breakfast are the 2 biggest draws. The bed are very comfortable and the wifi is quick. The underground parking is very convenient. Overall, this hotel is a great choice for a ski weekend.
The rooms are starting to get a bit shabby...the wallpaper was peeling, the lamp was falling apart and the bathroom really needs to be redone. The hot tubs aren't our favourite but the steam room and sauna are really nice after a day of skiing.
Complimentary breakfast most comfortable bed ever
Underground parking filled and we had to park on street
Good breakfast, very comfortable bed. Good pet friendly hotel with dog bed and access to outside from doors closd to rooms. Location was great.
Small bed for a queen, Lots of banging noise from doors to outside where dog owners where constantly going in and out. Fan in bathroom didn't work. No fridge in room.
Excellent location close to downtown. Could easily walk to and from shopping. Underground parking is nice. Really good breakfast included. Good value for price.
No pool. Two hot tubs, one wasn't working pump & thermometer were broken so was extremely hot so you could only stay in a couple minutes and were lobster red. But the other one was so filthy it was slimy.
- breakfast - location - friendly restaurant staff
at 11:30pm, as we had fallen asleep, a gushing sound came blasting from the walls/ceiling. apparantly it was a known problem from a water tank. hoping it would stop, we waited. after 45minutes we finally called reception for a change in rooms. so, sometime after midnight we started looking into the alternate room being offered to us, which STUNK of cigarette smoke. when mentioning it to reception they said "we are 100% smoke free", but my daughter, son and husband all smelled it. having allergies to smoke, I noticed it immediately. so around 1am, after my husband spoke to reception (who argued about the cigarette smoke), we had to trek to another part of the maze-like hotel. my daughter discovered large holes in the bed linen, rusty door hinges, and scraped up doors/walls.
Location Staff Breakfast
Location, Breakfast was ok.
Old Building and dilapidated, hall and room smelled of urine, no temperature controls for heat very hot, no A/C, dirty, bathroom moldy, very noisy, buffet was cold, staff rude, male making omelets very rude, beds uncomfortable, item to take suitcases up very awkward no offer of help, no attention to detail, owner doesn't care as these complaints are years old, no fresh air, will never go back! Not worth the money no matter what the price! A real slum pit!
Love the location and walking distance to town
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