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330 York Avenue, R3C 0N9 Winnipeg, Canada – Show map
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30 verified reviews
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Best Western Charterhouse's staff speaks: English
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Fitness Center, Game Room, Casino
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs CAD 9 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 15 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 10 per person per night when using existing beds.
One older child or adult is charged CAD 15 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 30 reviews
Value for money
Show reviews from:
This is downtown Winnipeg’s only all-suite hotel, situated right in the heart of the city, where you’ll find all the entertainment you want, all within walking distance.
Score from 142 reviews Very good
This hotel is 5 miles from the Winnipeg James Armstrong Richardson International Airport.
Score from 149 reviews Very good
Winnipeg Convention Centre is 2 km from this Winnipeg hotel. A fitness centre is provided for guest use. Free WiFi and a flat-screen cable TV are offered in all rooms.
Score from 33 reviews Excellent
This hotel features a 24-hour complimentary shuttle to and from Winnipeg James Armstrong Richardson International Airport, just over a quarter mile away.
Score from 175 reviews Very good
I only like staying at this location when I am attending venues at the MTS Centre here in Winnipeg. Now, because of the poor cleanliness of rooms I will be staying elsewhere when I go to Jets games, concerts, and more.
Overall, the whole room was gross. The cleanliness of the room was very poor. Usually I am good about these situations but this is the third time I have stayed here and rooms were unkempt and quite filthy. Do the maids not know how to clean?
Convenient for train station, free shuttle to airport
food in restaurant was okay..fair value..would tend to eat out... no breakfast service before 7am not good for our purposes.. we are onsite at 7 am.
location staff restaurant
walking distance to the MTS Centre for the 2 concerts we went to, and walking distance to the Forks, restaurant in the hotel as well as other close restaurants.
paying to park
Shower was quite weak.
Didn't bother to check in. Cancelled reservation on 2 separate occasions.
Staff is not accommodating & have attitude.
There was a room fire had to exit the building at 520 am no staff to organize us when we were waiting. No compensation for the room, after all of this.
always a friendly welcome from staff at your front desk
doors are not very sound proof - hear everything out in the halls
The area the lication
The loud noise. Party
Man at the front desk was pushy and rude
The room hadn't been cleaned properly and I kept finding hairs on my things and on the bath towels. The airport shuttle had not been booked when I requested it at check-in. The airport shuttle was then late and although the receptionist called the driver to find out where he was, she did not pass on the information to me.
Room was comfortable. Service was good.
Would have liked free parking. My husband also smokes and was disappointed that you did not have a smoking room. He has a mobility disorder so it was a major effort for him to go down from the 4th floor to smoke outside.
The room was great. I had a terrible room and called the front desk and they immediately switched me. The bed was great and the room was spacious. The staff were top-notch. The food in the restaurant was mostly excellent. I had the filet mignon both nights and the second time was exquisite. Restaurant staff are outstanding in terms of friendliness and kindness. I really like this hotel and it will be my Winnipeg choice.
I didn't like the first room I received. I think it was 309 and it was close to the elevator and felt like a prison room with high windows, no balcony and it was in general disrepair. My complaint led to an immediate room change. I was happy about that. :D
The shuttle driver was friendly, efficient and polite.
Horrible hotel staff. Front desk when checking in made us feel like we were interrupting her while she counted cash, took phone calls and talked to staff. We ordered breakfast in the morning, and I had bacon/eggs/hashbrowns... my bad I didn't catch the waiter when he asked what type of toast I wanted. It wasn't included in my breakfast and so I got charged extra. That was after we had to send my husbands pancakes back... they were stone cold. The butter wouldn't even melt. The hotel was old and had been remodelled which was fine but the light in our bathroom strobed... so bad i ended up showering in the dark. We would never stay here again.
Morning staff were friendly & helpful Check in staff were not as helpful though
Door couldn't close properly Hair dry didn't work
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