The staff are very accommodating and the rooms clean and comfortable.

Wanda Canada

Convenient location near Sidney town centre, Mary Winspear Centre, Swartz Bay ferry, and Victoria airport. Conveniently, they give you pre-packed breakfast to go if you need to leave very early in the morning.

Dara Canada

Great location. Whenever I go to Victoria I stay here. Sidney is a nice little town with a number of coffee shops and boutique stores. The hotel is always very clean and the rooms are spotless. Everything works very well. The beds are comfortable and the pillows are great! I have never had a problem with the staff as they are always friendly, knowledgable and courteous. The only minor complaint is that the provided breakfast is not very good. There used to be an associated restaurant that you could get a breakfast voucher for but it has closed. Good news is that the hotel is going to be setting up a proper breakfast area as they have been approved todo so. I expect to back in Sidney for sure in November 2024 and will stay here. A new breakfast area will be nice but since the hotel is so good it really doesn’t matter. I certainly recommend this hotel.

Robert Canada

Rooms are clean, the staff is really helpful. We had a nice renovated bathroom. The breakfast was better than expected.

Audrey Canada

The staff member helped to provide tooth brush and paste.

Siyu Canada

The rooms were clean front desk gentleman was friendly and helpful.

Lorraine Canada

Staff was very helpful- answering questions, figuring out the booking (we arrived 2 days early but they were able to accommodate us and blend the extra days with the booking), figuring out my question on the washing machine, providing directions to nearby places and even found me a local map so Sidney made more sense.

Joachim United States of America

I’m not sure the name of the lady who was working that evening when we checked in.. but she was phenomenal. she deserves a raise in pay - 100%. I’m a pretty picky traveller and this employee went above and beyond to ensure my stay was exactly what I wanted/needed. she captured the spider I found and let it outside because I’m terrified.. she switched us rooms when the initial room was not up to my standard (smelled like cigarette smoke) and she was friendly, kind and professional through all of it. :)

Ashley Canada

Power wrap. Bathroom was clean and the shower had lots of water

Peggy Canada

Manisha , from customer service/ guest service- she was very helpful and service was exceptional;

Shelby Canada