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Show map Best Western Premier C Hotel by Carmen's

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Sheraton Hamilton

hotel Located in downtown Hamilton, Ontario, this hotel is connected to the Copps Coliseum Arena, the Hamilton Convention Center, and Hamilton Place Mall. It offers on-site dining and an indoor pool.

Most recent booking for this hotel was yesterday at 12:57

Score from 91 reviews Very good 8.5/10

Newest reviews for Best Western Premier C Hotel by Carmen's

  • Anonymous
      Canada
    August 26, 2014

    I think that this is a nice hotel. The room was very comfortable and spacious. I requested a quiet location in the hotel and the room was quiet.

    I feel that the price is high considering the location. It is in a somewhat industrial part of Hamilton. I have stayed in some grand hotels in major cities like Calgary, and paid about the same.

    7.1

  • Colleen
      Canada
    August 21, 2014

    Very clean and comfortable. Staff was very pleasant and helpful.

    10

  • Joseph
      United States of America
    August 9, 2014

    Restuarant was fantastic, excellent place to stay.

    10

  • Drew
      Canada
    August 8, 2014

    Everyone we dealt with was amazing. Front desk staff were helpful, friendly, professional - they went above and beyond. The servor at the restaurant was fun and accommodating - she made sure we had a great evening. All of us enjoyed delicious meals. A great time.

    9.6

  • Helen
      United Kingdom
    August 7, 2014

    The rooms were very well equipped and very comfortable. The cleanliness was of the highest standard. The staff were superb.

    We were a large party in the region for a wedding and the lack of communal lounge area made it difficult to meet outside of our rooms. You really need a proper bar or lounge. Also it was a public holiday on one of the days and so there was no restaurant or room service. I don't see how how you can have guests in a hotel and have no food facilities.

    8.3

  • Nancy
      Canada
    August 6, 2014

    Staff was great enjoyed our stay. Had family birthdays and staff wished happy birthdays out to them very nice people.

    9.6

  • David
      Canada
    August 5, 2014

    We enjoyed the facilities, the food and the staff. All first class.

    10

  • Ron
      Canada
    July 28, 2014

    We loved everything. Staff were so accommodating, restaurant was excellent. Our first impression was the cleanliness, and pride of ownership. We would definitely stay again, and have recommended to friends and family.

    10

  • Silviu
      Canada
    July 27, 2014

    Very clean Staff was very nice

    8.3

  • Mazen
      Canada
    July 3, 2014

    a lot of activities for small hotel. you come in the evening and you don't find a parking lot for your car. a lot of noises from the activities they have downstairs. they have weddings, graduation parties , etc.

    5.8

  • Laura
      United States of America
    June 29, 2014

    Clean, comfortable with friendly, helpful staff, and a wonderful restaurant.

    10

  • Anonymous
      Canada
    June 18, 2014

    Pleasant atmosphere. Excellent restaurant.

    7.5

  • Francisco
      Canada
    May 13, 2014

    The staff were very friendly. The room was really nice and clean. The bed was very comfortable. Location is close to restaraunts and movie theatre. Room was perfect for a relaxing weekend. I would definitely book a room in this hotel again in the future and I would recommend it to my friends and family.

    There was nothing that I didn't like but I have a suggestion: for the coffee machine area it would be nice to have a hot chocolate machine as well for those who do not drink coffee. And for the keurig in the room it would be nice to have green tea instead of just black tea.

    9.6

  • Gerard
      Canada
    May 5, 2014

    Excellent facility with excellent staff.

    9.6

  • Anonymous
      Canada
    April 27, 2014

    Restaurant was excellent. Courteous, helpful staff.

    Parking was difficult

    9.6

  • Yvonne
      Canada
    April 15, 2014

    The service was excellent right from the time we checked in until the time we checked out. The staff at the front desk went out of their way to be helpful and very friendly. The room(s) were very comfortable and exceptionally clean. We actually had two rooms booked, one for us and one for our son and his wife. We attended a wedding right in the hotel building. I will recommend this to all of my friends and family members. Thank You !!

    10

  • William
      United States of America
    April 14, 2014

    Decor and theme were interesting and appealing. Facilities were clean and comfortable, staff friendly and knowledgeable. We were particularly impressed with Sam the limo and shuttle driver who went above and beyond to ensure that we had a great time. He proudly tourguided the facility and his city and was warm and welcoming throughout our two trips with him. The restaurant's food was very good and prices very fair.

    Everything was very pleasant. Didn't realize that the location would be somewhat isolated and industrialized but it wasn't an issue.

    8.8

  • Anonymous
      Canada
    April 14, 2014

    Fresh, modern hotel with big comfortable guest room. Excellent restaurant for dinner and breakfast.

    Nothing around it, i.e. grocery store, fast food restaurant. Some shopping across a busy highway.

    9.6

  • Audrey
      Canada
    April 12, 2014

    Attractively decorated. Clean. Friendly staff. Reservations needed for restaurant. Quiet, comfortable. Would recommend.

    Very strong artificial scent used in hallways and common areas smelled like old stale perfume. Very offensive. Fortunately room did not smell that way. Lighting was a little dim in room.

    7.5

  • Susan
      Canada
    April 5, 2014

    Baci restaurant was fabulous. And the rooms were very nicely appointed and clean, i can see warmer weather wpuld be a nice additipn due to your many putside spots. All in all very nice & good value,

    7.5

  • Anonymous
      Canada
    April 5, 2014

    New hotel, clean. Construction and design: good quality finish.

    Rain shower not convenient.

    9.6

  • Patricia
      Canada
    April 3, 2014

    Having a microwave and fridge were ideal features. The room itself, bed, pillows, etc were extremely comfortable.

    There was only a stand up shower that didn't have a full enclosure which made it cold. The glasses in the suite were very small. I would have preferred regular size water and wine glasses. The water glass was the size of a small juice glass. The coffee cups were paper. I would have enjoyed a real mug or cup. There is a small kitchenette with sink but no dish soap. It would have been nice to have.

    8.8

  • Andrew
      Canada
    March 26, 2014

    Really comfortable beds, very clean room and heating system was not loud.

    9.6

  • Jason
      Canada
    March 15, 2014

    Room - the room was spacious and very well decorated and appointed

    Loud - I was on the 2nd floor above the lobby and I could hear everything.

    10

  • Christine
      United States of America
    March 8, 2014

    The staff were always available and friendly. They also had great suggestions for restaurants and shopping. The hotel was very clean, including the lobby which is very difficult to do in the middle of the winter. The rooms were nice, spacious (for a hotel room) and the beds were very comfortable. All in all a great place to stay, despite the poor shower.

    The shower/shower head, it was horrible!!! The shower head was mounted about 7 feet off the ground, so there was no way I could reach it to adjust - I am 5'1''! And it was set to a 'rainfall' spray which doesn't rinse any soap or shampoo off very well.

    10

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