BEST WESTERN PLUS Uptown Hotel  

Strongly recommended this hotel to anyone looking for good value of their money. Location is a plus factor... conveniently located within walking distance to restaurants, shopping mall, tourist attractions and even to the city (especially if you are a keen walker). Complimentary breakfast has variety of pastries & beverages to choice from. Room & environment generally clean. Found all staff from front desk to cleaners all courteous and helpful. Very satisfied and happy with our recent stay in this hotel.

One incident of clogged up toilet at night time during our stay which was settled only the following morning due to in availability of staff... personally not a major issue but for others can be, so calling managements intervention to this matter for their future guests please.

Good straightforward stay, no complications polite and helpful staff.

Double glazing did not shut out the emergency services sirens that seemed to go all night......

This hotel has more than location, although that's great too. The bus conections to downtown Vancouver are excellent. For about the cost of downtown parking, two people can get day passes at the Shoppers Drug Mart next door and avoid fighting off the aggressive drivers who have no tolerance of confused out of towners. Bus drivers and passengers are really helpful to tourists. We found the king bed to be extemely comfortable and the room fairly spacious. The second floor patio is a nice quiet retreat. The underground parking is a bonus and is included in the room price, not a big add on. The hotel staff's advice to go to Martinis about five blocks away for good food and drink at half the cost of downtown was well taken. Breakfast service at the hotel and at the adjacent restaurant were adequate for staring the day. although as late sleepers we are always more interested in lunch and nearby Broadway has lots to choose from for that.

The underground parking area is very difficult to mauever in if you have anything more than a small car. The colour of the walls and their angles creates an optical illusion in some places that makes it hard to know if you are going to hit the wall when backing out. Maybe each angle of the walls should have a different colour. Since we used the bus except on one occasion, this was not as much of a problem for us as it could be for daily drivers. We were underwhelmed by the service at the adjacent restaurant.

Easy travelling on city buses

Air conditioner making loud cracking noises& no cool air coming out

Staff were unbelievably helpful and friendly at the price point (only match once, in my experience). All as above really, clean, great services/facilities. Perfect. Look forward to my next visit!

Breakfast room was a bit small.

The room was very clean, large, and quiet. We had a very pleasant stay. Excellent.

Getting into the underground parking was not very easy-- better instructions should be provided. Took us three tries, as we had been told the gate would be open. Yes, the outer gate was open, but the inner one was locked, so this was confusing. Not a big deal, but still...

That there was complimentary continental breakfast, that there was free parking, that the room rate was very reasonable, and that the hotel was located very conveniently.

We enjoyed our stay, however the bedding was too warm, and there were no alternative bedding. I didn't see the darkening curtains until the morning - only the curtains for decoration, and they weren't wide enough. This caused my room to be very light all night (with the big grocery store right outside my window). We left the hotel early (6:45am), and didn't get to take advantage of the complimentary continental breakfast, which started at 7:00am.

It was a very clean comfortable and affordable place to stay near shopping and downtown activities. The staff was very pleasent and accomadating and we would most definately stay here again.

They need little fridges and more sugar for the coffee in the rooms but other than that it was fabulous.

Nice comfortable room.

The room was very small and I had chosen this hotel as it was listed as a hotel close to the airport but it really wasn't very close to the airport at all and was a $35 cab ride.

The rooms are clean. There's free underground parking.

The main problem with this place is its location. It's far from downtown, the sky train, Stanley park, or anywhere else tourists would want to go. Without using a car, we had a lot of trouble getting around. The breakfast room is also too small and some people couldn't get seats. That wouldn't matter except that there was also a lot of taxes (added about 20% to the total cost), so this place isn't such a great deal at the end.

The location and price were very good. The staff was very helpful.

The parking is a quite tight and difficult to navigate. I would have liked to see a hard boiled egg and tomato juice with the breakfast.