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Customers who viewed Best Western PLUS Wine Country Hotel & Suites also viewed:

Super 8 West Kelowna

hotel Conveniently located off of Highway 97, this Kelowna hotel provides daily breakfast. Free Wi-Fi is included in all rooms. An indoor pool and hot tub are available.

Most recent booking for this hotel was today at 00:27

Score from 224 reviews Good 7.4/10

Best Western Plus Kelowna Hotel & Suites

hotel In British Columbia, this hotel is a 10-minute drive from Kelowna International Airport. This hotel features an on-site restaurant, a full-service spa, indoor heated mineral pool, a gym and free...

Most recent booking for this hotel was today at 01:11

Score from 95 reviews Very good 8.5/10

Fairfield Inn & Suites Kelowna

hotel A 10-minute drive from Kelowna Airport, this family-friendly hotel provides free Wi-Fi. A heated pool with a water slide is open year-round.

Most recent booking for this hotel was today at 01:28

Score from 126 reviews Very good 8.2/10

Holiday Inn Express Kelowna

hotel Situated off Highway 97 in the center of Kelowna, British Columbia and near a variety of activities, this hotel offers services including a free daily breakfast with hot items.

Most recent booking for this hotel was yesterday at 00:25

Score from 57 reviews Very good 8.1/10

Newest reviews for Best Western PLUS Wine Country Hotel & Suites

  • Rick
      Canada
    August 26, 2014

    Good location

    Too expensive for what is offered! Plastic glasses!!! Ice machine was empty! Water in pool was very cloudy & the pool too small for a good swim! Again too pricey for the quality

    7.9

  • Michele
      Canada
    August 26, 2014

    comfy king bed

    the NOISE this was our wedding night when I booked the room I asked for a QUIET ROOM overlooking the golf course.. It was the very opposite our room was on the first floor next to the laundry room and elevator overlooking the parking lot... We were BOTH so VERY DISAPPOINTED I would NEVER recommend this Hotel to anyone it was like they went out of their way to give us the EXACT OPPOSITE of my request !!!!

    4.6

  • Anonymous
      Canada
    August 26, 2014

    The golf course dining across the street

    No ice available, wasnt provided with the room i booked therefore slept on a portable single bed :( Provided with very few towels and ran out of bathroom supplies

    6.7

  • Anonymous
      Canada
    August 23, 2014

    Room was spacious and clean.

    Pull out couch for kids was very uncomfortable. Breakfast included but crowded, poorly maintained and lacked seating.

    6.7

  • Patrica
      Canada
    August 22, 2014

    Great location; close to various shops and restaurants but set back off the highway. Our very clean accommodation (very comfy beds) faced the Golf Course - lovely view of Mission Hill in the distance. Breakfast both days was very good although the eggs on second day were not as tasty as the first. The "homemade" cookies in the afternoon were outstanding!

    Overhead lighting in the rooms very inefficient - very dark interior does not feel welcoming but we got used to it. Front Desk Staff at check-in and throughout this visit seemed rushed and weren't as engaging as in the past; check-out was fine.

    9.2

  • Marie
      Canada
    August 21, 2014

    Breakfast was great, location great - pool, we didn't use, but it looked like families loved it. Clean. All things considered, nice place to stay.

    I found the lighting in our room to be poor. Maybe it was just in the suite we had, or my age, but it was hard to put my makeup on in the bathroom!

    7.9

  • Don
      Canada
    August 12, 2014

    Mattress on sofa bed was very poor!!

    7.9

  • Stuart
      Canada
    August 10, 2014

    Very well furnished. Beds very comfortable. Very clean. Good location with excellent parking.

    Breakfast room far too small and like a rugby scrum. Didn't bother on our second day....much easier to go to Tim Horton's across the parking lot. (and coffee is better too!)

    9.2

  • Greg
      Canada
    August 8, 2014

    Close to good dining locations and local shopping in a good area of Kelowna. Great for the kids with the pool and slide.

    9.2

  • Michael
      Canada
    August 6, 2014

    The location was ideal for our purpose and why we were visiting. The staff that we met were very helpful and friendly. The rooms were clean and comfortable.

    The WiFi was very slow, it was painfully frustrating. Also, there was a notice that there would be limited cleaning on the BC Day holiday and the excuse given was that the hotel wanted to give their employees time off. That did not seem to be consistent with a company who's purpose is designed around others getting time off and felt more like trying to save money by not paying staff to work on the holiday. We did not have a balcony but our friends did, it was small and could only accommodate a max of two - and even then it was squishy. Disappointing for a location that thrives on beautiful landscapes and breathtaking views of the lake.

    8.3

  • Laurence
      Canada
    August 5, 2014

    Great facility & location

    Our room was not cleaned or made up the last day that we stayed; our in & out schedule did not match up with housekeeping's cleaning schedule so they did not clean / make up our room that Saturday.

    6.7

  • Anonymous
      Bhutan
    August 1, 2014

    New, New, New, everything comes new. Price including the breakfast which is also pretty good. You can even cross street for Thai dinner.

    Call them for senior discount since there's no option for the online booking

    10

  • Pamaljit
      Canada
    August 1, 2014

    Location was good,

    The room was not cleaned properly 3 out of the 6 nights we stayed, once even the garbage were not emptied and no compensation was offered from the facility. Nearby restaurants close early so have to travel further downtown for a late dinner.

    5

  • Anonymous
      Canada
    July 31, 2014

    Clean, quiet room. Neighbourhood is being developed, and new shops are everywhere. Golfing across the street.

    Quite a drive to downtown Kelowna

    7.5

  • Anonymous
      Canada
    July 31, 2014

    Loved the comfortable bed and appreciated the free and fast wi-fi (did you hear that Marriott?). The staff were courteous and efficient at check-in.

    Well…. the breakfast left a lot to be desired. I know the staff try really hard but I guess because it's not a full time restaurant, it's hard to hit the mark. Maybe a voucher program with some local restaurants might be more in line with the high quality of the hotel itself?

    9.2

  • Gloria
      Canada
    July 29, 2014

    Rooms are nice, bed is very comfortable

    It was nice to have a balcony yet they are so small, we were there for a wedding and despite having the request sign on the door our room was untouched when we got back

    7.9

  • Kathryn
      Canada
    July 29, 2014

    - size of room was very spacious - excellent price - excellent parking for larger vehicle and lots of spots still left until the night. - free breakfast - pool was excellent

    - had to be put on a wait list twice to get our tv fixed as we only got 2 stations. Overheard a conversation by staff that you have to scan for channels. Went back to room searched how to do this by randomly doing so and it worked. Staff Very poor in giving this attention and just fixing it for us. Felt a bit ignored. - no maid service, I got that they didn't want to replace sheets and towels because of the water needed to put out the fire in kelowna, but the room still could have been cleaned ie garbages, maybe make the bed with same sheets. Part of going away is the feeling of a cleanish room - staff could have recommended more sight seeing opportunities and activities.

    7.9

  • Henry
      Canada
    July 26, 2014

    The close distances to all the Wineries

    10

  • Alvin
      Canada
    July 25, 2014

    We had such an amazing stay in West Kelowna everything from food, stay and shopping... The staff at Best Western were very friendly and always greeted us when we came in or out

    The only thing we didn't like is when there was too many kids in the pool area but there is no way that is the hotel's fault...

    9.6

  • Robin
      Canada
    July 25, 2014

    Amazing staff clean rooms

    wifi was very spotty(notnormally like that) TV channels were missing has an issue with their cable again not normal

    8.8

  • Anonymous
      Canada
    July 24, 2014

    large, clean room, nice breakfast, friendly staff, quiet yet close to highway and shopping, some of the best wineries close by,

    Can't think of anything negative :)

    9.2

  • Maureen
      Canada
    July 23, 2014

    See above

    The remote control for the tv did not make any sense to me and instead of scrolling I had to punch each channel in.

    10

  • Mitch
      Canada
    July 23, 2014

    Free breakfast, friendly staff

    broken elevator, debris in hallway for 2 days

    7.9

  • Anonymous
      Canada
    July 16, 2014

    Hotel is nice and clean and the slide in the pool is a lot of fun

    Some front desk staff is not friendly or helpful at all We made a reservation requesting early check in and later check out as we were staying one night We got there and the room wasn't ready and the lady behind the counter couldn't tell us what time it would be ready She gave us a card and told us to call back later and see if the room was ready We asked apx after how long we should call She said I don't know We went out ate lunch and called She said it might be ready in 15 mins We got there in 10 mins and she said she doesn't know when the room will be ready We told her we would wait around in front of her in the lobby since it shouldn't be long now We sat for 20 mins and she never apologized or said anything about the room being ready yet We got so frustrated What is the point of making an early check in request if they don't bother to follow through We had arrived at the hotel at 2 and didn't get our room till almost 4 which is the regular check in time It was pathetic We also asked a different girl at the desk about our late check out to make sure they were going to do that and she said she sees the request but she can't tell us if we can get the late check out until checkout time We only stayed for one night What is the point of that ??? So you re telling me to wake up early get ready to leave and then they ll let us know if we can stay longer ?? That's pointless The manager standing by heard us talking with this girl and corrected her She apologized and got us into our room finally and got us our late checkout and a bit of a discount for all the trouble

    7.1

  • Joe
      Canada
    July 15, 2014

    The noise in the hallways at 4 in the morning. The thresholds going into the elevators were filthy dirty, and the garbage can outside the front door needs to be cleaned more often, garbage overflowing all the time and it stinks with the heat.

    6.3

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