Blue Horizon Hotel  

Very friendly personnel, comfortable rooms, speedy Wi-Fi. Liked it very much.

Beautifully furnished, incredible bed, great location, loved the balcony, very quiet.

Nothing; it was all great.

location and amenities Room was clean and very well appointed

Recommendation for the Hop on Hop off trolley- horrible service

Location. Price is reasonable for location

We have visited twice and both times were updated to the deluxe queen room which are just amazing. Love the balconies and hot tub, pool. Appreciated new morning coffee bar.

Fruit cups at coffee bar need more fruit selections besides melons and a couple of blueberries.

Friendly, helpful staff. The room was large and thoroughly cleaned by housekeeping each day. There are many eating places to suit different palates and price levels in the vicinity.

Great location for shopping

Pricy for what you get last time I stayed there I was much happier

Overall the room was excellent, spacious and well provided for. Views terrific

Noisy air-conditioning

Second stay within a week restaurant has now opened and is excellent we were disappointed with no restaurant the first stay but very happy and intend stay again in next few days prior to returning home excellent locate and staff have improved

Location and helpful staff.

Restaurant closed for dinner. The one that staff then directed me to was a joke; it was more of a pub with hamburgers tacked on as an afterthought.

Friendly staff, excellent location, good size rooms.

Nothing

All the staff were superb and bent over backwards to cater our whims and then were apologetic if things took a little longer.. we were there at the tail end of a renovation and some bugs were being worked out..

One of our favorite hotels .. the changes will take some getting used to but I am confident the staff will make it even more pleasant then it was .. the new décor is clean and fresh..it grows on you .. by the end of our 5-day stay we loved it...

Location, cleanliness

street noise

Superb location. Easy access to transport. Great view over the city.

Friendly staff, price for the location was very good, modern appearance, balcony views.

Sound from police siren very loud even with closed windows and doors. Wake up call never received.

Fantastic Views from 29th floor

Nothing

Great views, good location.

Water pressure on the upper floors is not sufficient for showering. Plug, in tub needs repairs.

location is very good - walk to many places e.g.stanley park, waterfront, and many local shops and restaurants on Robson and adjacent streets; hop on-hop off trolley stops there; young staff were very helpful.

no shuttle to airport - easily got a cab but cost $35-40 USD one way; coffee shop had excellent food but closes too early (if you wanted a coffee or snack after late morning); we had late diner next door at sports bar but wasn't clear if that was part of the hotel or not, desk clerk wasn't sure either -but really no matter since we liked it and the food.

Our stay was uniformly excellent. The staff was friendly and helpful, and the room and view were fantastic. The restaurant downstairs was just opening during our stay and breakfast choices were excellent. Really, I can offer no negative comments at all -- will happily stay there again!

The large rooms were spotless- the beds were incredibly comfortable! The pool, jakuzzi and gym area although not large we're a terrific addition. I would without doubt use the hotel again.

No real / uht milk in room for us English tea lovers!

Nice large clean room...

I can't think of anything...

location, bathrobes in rooms, wi-fi, quiet

slow checkout - only one staff person and a rather long lineup

loved the room, comfortable bed, pillows and wonderful view. I was very pleased with my stay, and would highly recommend and come back

The hotel was under some renovations and the restaurant was not available - but, I am sure, my next visit I will be able to enjoy the goodies!

comfortable clean rooms with good room facilities.

No restaurant and cafe area, it was undergoing reconstruction with building materials in lobby area.

Location excellent large quiet room with comfortable bed after long flight

We inquired sometime ago about their renovations to the restaurant and were advised it would be completed prior to our arrival when were arrived staff were quite dismissive and in fact rude when I raised the matter in fact the reception staff could benefit from further training in customer relations