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Show map Brookstreet Hotel - Ottawa West- Kanata

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Newest reviews for Brookstreet Hotel - Ottawa West- Kanata

  • Anonymous
    August 15, 2014

    Pools, nice locations on the subarbs, bicycles, views. The hotel, despite some minuses, was quite OK.

    Personnel was quite OK except for the blond lady with curly hair at the front desk. She was extraoridinary rude and annoying and nothing could be done with her. Poor Wi-Fi.


  • Michael
    August 8, 2014

    Space in the room. polite staff because they had to not because they wanted to.

    Sheets had 2 bugs, not sure what kind.


  • Stephanie
    August 5, 2014




  • William
    August 5, 2014

    Our reservation was not in their system. If the hotel was sold out, this would have been a problem.


  • Daniel
    July 11, 2014

    The breakfast buffet is fantastic. The room was quiet and very comfortable


  • Jolanta
    July 1, 2014

    It is a beautiful hotel,nice surroundings. Really enjoyed my stay there!


  • Jonathan
    June 26, 2014

    Staff are amazing, hotel is beautiful and has a wonderful atmosphere. Beds are comfortable, rooms are relatively soundproof.

    Poor WiFi, dinner at the restaurant is good but a huge ripoff (and given the location of the hotel the hotel restaurant is pretty much your only option). Don't let either of these things dissuade you too much. It's a great hotel.


  • Cynthia
    June 20, 2014

    Quality of linen excellent. Clock beside the bed! Hair dryer included.

    Charge for parking. At the prices charged for room, parking should be included.


  • Nancy
    June 19, 2014

    Excellent stay. Guest services always available. Good food at restaurant. Clean and spacious rooms.

    All was so well.


  • Anonymous
    June 12, 2014

    Great staff , comfortable beds, beautiful view, big gym for a hotel, very accommodating

    Food is a ripoff, hot tub had a bloody bandage floating in it, WiFi signal was too weak to use


  • Elaine
    May 28, 2014

    Absolutely beautiful hotel! Room was very clean and comfortable. Grounds were stunning.


  • Sarah
    May 27, 2014

    The staff were all very friendly, the beds were really comfortable and we had a great view of the golf course. The pool and fitness center were really nice.

    There was not much around within walking distance....a car was required to get to the nearest off-sire restaurants and coffee shops.


  • Jill
      United Kingdom
    May 16, 2014

    cleanliness and the most comfortable beds we have ever slept in

    not being made aware of the parking fees on booking and having to pay to park even when the vehicle was not in the car park,6 nights soon adds up.


  • Lawrence
    May 13, 2014

    Wish we had a small night light in the bathroom


  • Jeremy
    April 11, 2014

    The best part was the beds usually hotel beds are not comfy whatsoever but these beds were like laying on clouds!


  • James
    April 10, 2014

    Property is very nice and the food was good

    Internet was a bit slow although it was free.


  • Kevin
    April 7, 2014

    Good bed, quit, nice staff, pool .

    Nothing close by , walking distance . No casual ding area for kids , I usually stay at less expensive hotels with afree or inexpensive breakfast or buffet.


  • Rikki
    April 6, 2014

    We stayed in the master suite at this hotel. Room service in the evening is incredibly limited and the food is horrible. We ordered breakfast at 5:15 and received it at 7 am. We asked for a manager to call the room when he arrived at 8 and we spoke to him at 12:00 when we checked out. Very poor service. Will never stay here again!

    For the room rate of 499.00 a night it was nothing over the top!


  • Anonymous
      United States of America
    April 4, 2014

    Great hotel. Beautifully maintained with secure parking, excellent restaurant, and friendly staff. Our room was spacious, very clean, and comfortable.

    Location seems to be in a business park.


  • Janet
    April 2, 2014

    Spa, pool, restaurants, underground parking

    Too far from central Ottawa


  • Amy
    March 25, 2014

    The atmosphere was amazing. Very friend.



  • Susan
    March 17, 2014

    The rooms are very spacious with great beds.

    It is hard to find and very remote in the dead of a winter's night. I thought the safety at the hotel was poor. There is no doorman and anyone can walk in to the conference area. The ladies washrooms were spooky because of this - they all have full doors on the stalls.


  • Samantha
    March 12, 2014

    Hotel room was beautiful. Very friendly staff.

    Had to walk through the gym room to get to the pool. It was weird to walk through the gym in my bathing suit while people where working out.


  • Sam
    March 7, 2014

    Everything you needed is located inside the hotel. Great live entertainment during the evenings.


  • Dianne
    February 18, 2014

    Location of hotel relative to concert venue. Food quality was good. Underground parking facilities.

    Room was not clean and needed some repairs. Staff not informed regarding activities availabe within 5 minutes of hotel. Restaurant staff needed to be reminded to provide discounts on meals. Pool area was poorly identified.


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