Best Western Airport Inn  

It was noisy, there was dust in the room. Bad location of the room. Since we reserved 2 months in advance, we were disappointed. Very old hotel, but the breakfast was good.

Friendly/helpful staff Large TV

I had no shower curtains

Excellent bed good night sleep had after long haul flight. Good selection at breakfast

Very comfortable and clean

Quite expensive for an airport hotel which is obviously far from all attractions. We picked this hotel because it was a lay-over and we were disappointed at the price.

Friendly,helpful staff clean and tidy room,position just on outskirts of Calgary was great.

Scrambled egg !!!!

I left some stuff at front desk to be delivered to my son who was asked to pick it up. Staff misbehaved him and did not treat him well. Evening staff was rude to him.

Staff were excellent. In particular the manager Chaos. Very friendly, informative and interested in our feelings around how our stay was. Staff alone will bring me back repeatedly.

Bed was listed as a queen, but I believe it was more double size. This is not a huge issue, but I must say the bed was not all that comfortable. I am usually staying at the Delta South on business trips so there was a marked difference in the comfort of the mattress. Room had a musty smell- appear older- clean but slept with the window open

Close to airport. Shuttle service

Lack of food options available.

The reservation I made was accurate, and the instructions to get the airport shuttle was good.

Even though it was marked as a non-smoking room, you could tell that prior guests disregard the sign as the room smelled of stale smoke. The distance to the airport is quite far away even though it is the Best Western Airport Inn. The rooms are very small and could use some upgrading as it appeared there was no upgrading done for some time.

Not far from the air port. Has pick up service from the air port. Nice breakfast. The room was clean.

Breakfast hours should be extended. It finished at 9:00 am after a long flight we would like to have slept in as check out is noon

Swimming pool and hot tub were very nice Very good price Nice beds

The hotel is not pretty on the outside Rooms a bit too dark

The provided breakfast was superb; everything was cooked to perfection. The staff was very friendly. We could hear virtually no noise from our neighbors or any noise from the hall; wonderful…

The pool was wonderful, however, there were no towels provided at the pool. I was gathering things at the car and my husband went in to try to check in. They could not find our reservation and, initially, we're not particularly helpful.

Rooms were modern, updated and fresh. Breakfast was very good and the breakfast room was very pleasant.

It didn't seem that the bed was updated as the mattress was caved out/well worn

Staff were very professional. It was a clean hotel. Breakfast was extremely efficient and complete. Had a 3:05 am pickup to the airport for a 6 o'clock flight and the transportation was 100 %.

Correct me if I'm wrong but I thought it said on the web site that my credit card wouldn't be charged and only used to hold the room until a few days before arriving or the cancel date. My card was charged almost immediately. I would like clarification on your policy please?

Everything was good. The breakfast was very enjoyable and lots to choose from.

This hotel was awesome. Everything was really good. We had some key card problems which I have everywhere I go for some reason and I got no hassle from the staff which is rare in hotels now a days

Close to airport

Needs upgrading

Helpful staff. Particularly the free airport pick up at midnight was fabulous. After a very long day from Melbourne to Calgary. Breakfast was hearty.

Friendly and helpful reception staff

room was really clean and comfortable

early morning staff friendly, but not as friendly as night staff

The staff were all extremely friendly and helpful. The room was large which we loved as we had our 2 grandchildren with us. We used the pool and thoroughly enjoyed it. The breakfast was ample and delicious. Thank you. We loved the shoe shiner packets.

Only minor complaints and we had to work hard to find any. The elevator is rather small, but we do recognize this is to be expected in an older hotel. The hot tub could use a little sprucing up and cleaning.

My wife, and I liked the fact that it was very clean. The staff was very friendly, and the breakfast was a big hit with us. I would recommend this best western to anyone. Thanks for your hospitality.

Nothing

Really friendly staff, cleanliness, location(right beside trans Canada hwy), the breakfast.

Had difficulty finding parking for a uhaul truck with trailer.

No pick up at the airport.. When I phoned for pickup I was told all service reps were busy and was put on hold... Had to pay for my own cab

Loved the breakfast! Travelling with vegetarian and celiac children. Lots of options for them. Rooms clean, comfortable and quiet. Friendly staff.

Air conditioner/heater unit loud.