Best Western Charlottetown  

Good location, helpful and informative staff gave lots of suggestions for dining, walking tours, ferry routes. The garden was pretty and there was a nice sitting area outdoors.

The window beside the bed where people walk by made me uncomfortable. The coffee served for breakfast was not good, There was shampoo but no conditioner - I do not travel with these items.

security guy gave our group one of the meeting rooms down stairs as hospitality; win win for hotel and our hockey team. It was great

front desk staff werent as friendly as they could be and not enough staff on to accomodate check in

The hotel is located just 3 blocks from the center of Charlottetown. Pluses are its location and convenient free parking together with a clean modern room and ample breakfast. We were placed in the hotel's convention center, a building across the street from the original hotel/motel, office and restaurant. An underground tunnel connects the two.

I liked the location, free parking and continental breakfast.

However, the staff in the breakfast room could be friendlier. One of the reasons is that there were alot of late comers around 1100 including our part and we managed to slip in when other guests were leaving. A more notable sign outside the breakfast room stating breakfast hours maybe would help. Most people assumed breakfast was from 7-11.

Room was clean and neat and the housekeeping staff were friendly and helpful. The check-in clerk was also very nice and helpful as we arrived early after day surgery and she switched rooms so we did not have to wait to check in. It is located close to hospital and polyclinic. Breakfast, included in price, was good.

Friendly staff

Location was excellent. The Property was most acceptable - quiet and clean.

It is central to the activities that we are interested in.

Found it a bit pricey this year.

Free parking. Free internet at a computer terminal - I didn't bring a laptop, otherwise there was free wi-fi as well. Breakfast was plentiful and substantial, if a little carb-heavy. Cleanliness. Walking distance to restaurants, shops and the Confederation Centre.

Distribution of space in the room - bathroom was small and strange. Not connected directly to the sink area, which could be great for families sharing space, but awkward for one person. Price! The tax really impacted the cost and as a result I was disappointed with what I paid for this hotel. Windows expose you to the hallway, so getting direct light can only happen when fully dressed. Some noise from the fans and other rooms could be heard.

Convenent location.

We were give a room that was wheelchair accessable. We did not need this or ask for this. Not a good view out window.

We love the location...walk to town, supper and shows. The staff is excellent and the "free" breakfast convenient and just enough!

Don't like staying in the main building section, its got an older look. We weren't allowed to use our Aeroplan miles towards booking a room. Not sure if its a seasonal thing or if it was because of the prince and princess visit previous to that time and they figured there'd be a bigger influx of people in the aftermath and chance for money this season. Its frustrating to accumulate miles and not be able to use them when that's what you're used to doing especially where Best Western Charlottetown is a yearly visit.

The location - the staff is great - Tracey was the best