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3407 rue Peel, H3A 1W7 Montreal, Canada – Show map
Excellent location – rated 9/10! (score from 410 reviews)
Rated by guests after their stay at Best Western Ville-Marie Hotel & Suites.
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410 verified reviews
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Best Western Ville-Marie Hotel & Suites's staff speaks: French, Spanish, English, Arabic
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs CAD 25 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged CAD 10 per night when using existing beds.
One older child or adult is charged CAD 25 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 410 reviews
Value for money
Show reviews from:
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Score from 1589 reviews Review score
Location was excellent, many shops, cafes and Mount Royal near by.
I was in a room near elevator, I am a light sleeper so that wasnt good. There was a room deodorant smell in the room that was very strong - I had to open the window to air the room out.
Breakfast and wi-fi and not much else.
Check in procedure. Attitude of staff is poor and unhelpful.
Location is wonderful
Cleaning staff walk in after room is clean. More than once and leave when they saw us. What were they doing in the room after it was cleaned?
- Location is mainly why we picked this hotel - I was expecting a bigger room. I guess I've put too much hope on the "deluxe" part of the room description - Parking valet was really quick - Overall quiet except for some door slamming (see cons)
- Room was humide - Air smelled a bit foul when we entered - Door slamming. We are in 2014 and I can't believe that this hotel was not equipped with anti-slamming doors devices.
Position Nice hotel with all comfort. Effective fitness centre
No room available upon my arrival. Had to wait a couple of hours, but personnel was kind.
Staff were particularly friendly & helpful. My sister was visiting from South Africa & loved everything. Lots of happiness around the hotel.
Great location near all major Metro Stations, St Catherine St, and the bus to the airport. Hotel was very clean and the staff were helpful.
Bed was a little small for us; we are both tall and a larger bed would have been a better fit however the bed we had was comfortable and didn't detract from our stay.
The room was large and extremely clean. The staff friendly and willing to help with a smile. The owner (I believe) was on site to inquire about the comfort of guests.
A bit dark. A more attractive restaurant. Possibly would consider staying in Old Montreal in order to walk to restaurants and other destinations. Cabs are expensive.
Superb location, reasonably priced. Got a room at the back. Quiet!
Worldly wise waitress
No guest laundry, although Best Western confirmed the contrary.
Good location, but I'm sure there are other hotels just as good at a similar price in this area.
room was suppose to be a queen bed and it was only a double. the guy doing the room service made up some story about not wanting to charge to the room. there is a built in tip of 15% on the invoice, but he also wanted us to pay with cash, but had no change to offer. this was a dirty move. we had no issue charging to the room with the other server during breakfast.
Staff was pleasant. Facilities were clean. Valet parking was nice. (For a fee). Room was comfortable. Great location.
A little disappointed that there was no continental breakfast included with the room. Every hotel/motel that I've been to includes minimum a continental breakfast. Other than that it was a pleasant stay. Really didn't like the idea of charging $25/day for parking. I'm paying enough for my room. Parking should be Included or at least highly subsidized. $5/day.
Valet service location
Put us beside the weight room which is open until 10PM, with small children who like to go to bed at 8PM. Of course some fitness nerd decided to work out at 9:30 and you could clearly hear the weights smashing loudly in the room next door. Think about where you put families with small children next time.
Great staff. Especially valet parking crew.
Room carpets a bit worn as is the paint. Needs freshening.
I would like to thank all the staff, particularly Colin, who works overnight i think. He specially made an impression on me. He polite and understanding and handled a bunch of drunk boys very professionally.
Central location, close to metro, very friendly and accommodating staff, late checkout free of charge, free wifi, ironing board and iron in room, air conditioning. on balance, overall a good hotel for a short trip to montreal.
No complimentary water bottles, dated rooms, no safe for valuables, thin walls so noisy especially as had an adjoining room (that we didn't request). Rated 4 star hotel but really probably 3 stars at best.
Within walking distance to explore & view Old Montreal it was absolutely beautiful.
The elevator shaft was right next to our room & we heard it constantly. The fridge was very noisey. Room very small for the money.
central good staff
A permanent, acute noise in the room did not allow us to rest well. The hotel could not help.
The beds were amazing! Comfy, soft linen. Room smells like clean linen as soon as you walk in. Great view of the mountain. Walking disrance from St Catherine's St. Wonderful breakfast place nearby hotel.
The front desk staff were not too friendly.
Hotel location within a short walking distance to the Museum of Fine Arts.
Staff on the front desk were very professional an courteous whilst at the same time as being extremely busy. My room was very comfortable and in a good state of decoration. I would definitely stay here again for leisure. I was on the 17th floor and the lifts were quick in comparison to some hotels in Montreal I've stayed in.
The guest room doors seemed to slam a lot and could benefit from being sprung. But this was a minor irritation.
Clean and comfortable room. Restaurant was good and café great. Staff go above and beyond especially concierge Mike. Good location.
The Hotel is welcoming from its lobby , its staff, and the lovely room we were allocated to. The bed, especially, was sooooo comfortable.
Parking in the area is so expensive, and we made a mistake not taking the opportunity for valet parking at $25.00. Ended up paying double for a parking garage down the street.
The room exceeded my expectations. Very spacious, very clean, with the most comfortable beds and pillows I've had in along time. location was very central within walking distance to everything.
Parking was expensive. would have been better value if parking was included with price or if there was complimentary breakfast.
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