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Show map Best Western Ville-Marie Hotel & Suites

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Newest reviews for Best Western Ville-Marie Hotel & Suites

  • Craig
      Canada
    September 1, 2014

    central good staff

    somewhat runddown

    6.7

  • Jose
      United States of America
    August 31, 2014

    A permanent, acute noise in the room did not allow us to rest well. The hotel could not help.

    7.5

  • Eileen
      Canada
    August 29, 2014

    Hotel location within a short walking distance to the Museum of Fine Arts.

    7.5

  • Lucien
      United Kingdom
    August 29, 2014

    Staff on the front desk were very professional an courteous whilst at the same time as being extremely busy. My room was very comfortable and in a good state of decoration. I would definitely stay here again for leisure. I was on the 17th floor and the lifts were quick in comparison to some hotels in Montreal I've stayed in.

    The guest room doors seemed to slam a lot and could benefit from being sprung. But this was a minor irritation.

    8.3

  • Gisele
      Canada
    August 29, 2014

    Clean and comfortable room. Restaurant was good and café great. Staff go above and beyond especially concierge Mike. Good location.

    9.2

  • Anonymous
      Canada
    August 27, 2014

    The room exceeded my expectations. Very spacious, very clean, with the most comfortable beds and pillows I've had in along time. location was very central within walking distance to everything.

    Parking was expensive. would have been better value if parking was included with price or if there was complimentary breakfast.

    9.6

  • Norman
      United States of America
    August 17, 2014

    Excellent location, next to McGill University, blocks away from the arts district and not far from shops and restaurants in the heart of downtown. Staff were especially friendly and helpful

    Facilities need a bit of upgrading

    6.7

  • Norman
      Canada
    August 16, 2014

    The room, bed and cleanliness were great. Location to downtown eateries awesome. The General Manager, Mr. Zikry, was so personable. Obviously cares about what he does and hires staff who emulate him.

    Have to have patience due to off-site parking, but many downtown city hotels have the same issue.

    9.6

  • Anonymous
      Canada
    August 14, 2014

    Staff is always very friendly, they remember your name! Breakfast is great in the little cafe.

    10

  • Anonymous
      United States of America
    August 5, 2014

    Location Decor and cleanliness Staff were acommodating

    Pricey - a lot of money per night plus parking fees Over priced cafe

    9.6

  • Anonymous
      Canada
    August 5, 2014

    Very comfortable bed, clean washroom.

    The rate was a bit high for what I got.

    7.5

  • Paul
      United Kingdom
    August 4, 2014

    Fantastic hotel location and staff were very friendly.

    10

  • Marian
      Canada
    August 3, 2014

    Staff were great

    Price

    9.2

  • Marian
      Canada
    August 2, 2014

    Location close to Saint Catherine St., excellent restaurants and metro.

    All the taxes on the hotel room.

    9.2

  • Anonymous
      Canada
    August 2, 2014

    location, clean

    exterior is not too attractive

    7.5

  • Barbara
      Canada
    July 25, 2014

    The proximity to McGill where I was attending a function.

    The extra $15 to leave my car until 3 pm. $25 was enough in parking fees.

    8.3

  • Ayse
      Turkey
    July 23, 2014

    Its location is very good

    Internet connection is very poor.

    8.3

  • Carol
      United States of America
    July 19, 2014

    The hotel is in a great location. The room was clean and the bed was comfortable. The staff including the valet service and the little shop was outstanding. We felt comfortable and secure and would definitely recommend this hotel.

    Our room was next to the elevator. We could hear it running throughout the night and it was enough to disturb sleep.

    10

  • Hoda
      Sweden
    July 19, 2014

    The location

    That you Withdrew money for insurance from my account

    7.1

  • William
      United Kingdom
    July 19, 2014

    Nothing specific to mind.

    No wi-fi available on 1st day..however maybe outside control of hotel.

    9.6

  • Rita
      Canada
    July 17, 2014

    The staff was very friendly, especially the hostess in the restaurant. The location was fantastic, everything was in walking distance.

    Although, if you need your car... when you arrive they will tell you that the valet requires 10 minutes notice to retrieve your vehicle. They should say an hour. If you are on a schedule this is very important advice. The rooms definitely need more attention, there are pretty obvious areas that need cleaning, I suggest the staff sit in a room for a minute and look around, extremely dusty corners and vents, walls also need some attention, hopefully it was just my room.

    6.3

  • Rayan
      Canada
    July 15, 2014

    Mike at the concierge was very friendly and helpful.

    Pretty pricey for a best Western. I don't really care where it's located. I paid less at the Sheraton wall centre in Vancouver the weekend before.

    7.1

  • Jean-francois
      Canada
    July 13, 2014

    Nice and big room Windows that could open (a little) to feel and smell downtown!

    Staff not always focus on you and that let you wait a bit too long for unseekable reasons (none?).

    8.3

  • André
      Canada
    July 13, 2014

    Excellent service. Caring staff.

    Upon our arrival at the hotel, we asked on which floor was the swimming pool. We were told that there wasn't one. We weren't told until our departure that the hotel had a partnership with the YMCA.

    10

  • Shirley
      Canada
    July 8, 2014

    Love the comfort of the beds, the location.

    The people I travelled with had a room next to ours. I had recommended the hotel having stayed there before. My friend found a clump of hair on the sheets of her bed and mentioned it as we checked out. I was embarrassed.

    8.3

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