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3407 rue Peel, H3A 1W7 Montreal, Canada – Show map
Excellent location – rated 9/10! (score from 482 reviews)
Rated by guests after their stay at Best Western Ville-Marie Hotel & Suites.
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482 verified reviews
They speak your language!
Best Western Ville-Marie Hotel & Suites's staff speaks: French, Spanish, English, Arabic
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
Private parking is available on site (reservation is not needed) and costs CAD 25 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English, Arabic
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged CAD 10 per night when using existing beds.
One older child or adult is charged CAD 25 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 482 reviews
Value for money
Show reviews from:
In the Business District, only moments from the Bell Centre event venue, this hotel in downtown Montreal offers comfortable guest rooms and convenient amenities.
Score from 1339 reviews Good
Next to McGill University and in the center of the city, this hotel features a seasonal rooftop pool with partial views of Montreal and the St-Lawrence River.
Score from 1021 reviews Very good
This Montréal hotel is on Crescent Street, within walking distance of the Bell Centre sports and entertainment venue. The hotel has free Wi-Fi.
Score from 565 reviews Good
In Montréal city center’s business district, this hotel features an indoor rooftop pool, a hot tub, a sauna, a fitness room and a restaurant. The spacious guest rooms include a flat-screen TV.
Score from 1396 reviews Wonderful
Location. Nothing else.
I've stayed in bed-bug ridden hostels to 5-star hotels around the world, never have I had as bad service as I had at this hotel. Arrived on New Years Eve. I sat in the car outside while my wife went in. She had to queue 30 mins to get service - all she asked for was parking, she was completely refused because she didn't make the booking and was told to get me. My wife!?! Fast forward another hour. After I parked up (in another car park) and queued up, we finally got to check in. The staff member at the desk made us sign a contract like we were away for spring break. Then slapped a non-removable bracelet on our wrists, citing it was for security reasons. My wife and I were attending a formal ball that evening and had the embarrassment of having a hospital style wristband on our arm. We paid for a mid-level hotel and got a summer camp experience. To make matters worse, it was plastered with the hotel's logo and address. Their marketing department needs to talk to their customer relations department. Having a room key is not enough, right? Need to get the brand out there at all costs... Final example of their awful service.. the WiFi was playing up so we rang down to reception. The receptionist answered, my wife explained the issue, to which he replied "I'm in a bit of a pickle now, very busy, ring back in 10 minutes". Furious (as surely it's fundamental customer service to call the customer back if that's the case), we went downstairs to reception, there were 3 people behind it and not a single customer there. Unbelievable. First and last time staying in a 'Best' Western. Terrible
localización servicio y confort
staff was excellent all around
Near main streets and buildings.
Valet parking rather expensive, and our car came back with a broken bumper. Hair all over the sheets. Windows aren't sound-proof; we were woken by traffic all night.
Room door closed loudly so banging from other rooms could be heard.
Hotel staff, restaurant and store member were so kind and location was absolutely nice. Cleaning was perfect and cost performance's good.
Next room was noisy, but it's because of new year's celebration.
Locality of all sites
28 dollars for parking is pricey
Fast free wifi, good location, nice rooms
Doors tend to slam, walls are thin, and pipes are loud. No breakfast.
Location & Staff
No Cattle in the room & too much noise in the night due to laud guests
So close to the rail station and some metro stations, close to the underground city and university
Ar conditioner was not working well, there was one of the staff person who was always asking for more tips, everyday. We've asked someone to fix the air conditioner but nothing changed. poor service.
The service was great everyone was nice.
The room was too hot. It made it hard to sleep and we were unable to open the window for fresh air
Location, friendly staff
Good services, cordial staff, excelente localization. Confortable bed.
Valet Service. And friendly staff.
Best place to stay at if you want to be close by everything in downtown
the heating. Couldn't adjust thermostat
The hotel has nothing to offer besides location. In dire need of a major rennovation. I wouldnt go back unless it has been rennovated. I liked nothing about it.
Large pleasant room in great downtown location at a reasonable cost. Friendly staff.
My only comment is regarding the bedding. The bed cover was a duvet/quilt. My partner found it comfortable, but I was way too hot - so the only choice was to swelter under the duvet or toss it off completely. I would have preferred a lighter blanket option. A greater selection of information about Montreal - restaurants, cultural exhibits/activities would be useful.
Location was prime for all needs, even close to a Metro stop.
I would like to have been able to control the temperature in the room.
Would stay there anytime
Thre was no problems
Perfect location right next to McGill University, the night life of Rue St. Catherine and Rue Crescent, shopping, Park du-Mont Royal is close by, great view from our room, really comfortable beds and pillows, quiet, friendly and helpful staff, great bakery/cafe downstairs, good value for the money. We had a wonderful experience. I highly recommend this hotel.
There was nothing I did not like about this hotel. We had a marvelous stay! Thank you so much.
The location was great.
The room was small but acceptable for a solo traveler. The staff did not pay attention to the privacy card I did put at the door and entered my room for cleaning. Totally unacceptable!
Great location and value for the price. Staff are friendly and extremely helpful. Will definitely stay here again.
We stayed in November and found the room too warm, even with the air conditioner on and the thermastat turned down.
The staff never mentioned to bring a credit card even though I made a payment through my visa debit.
I booked with a booking agency (Booking.com)and even though I requested a window of cancellation of one week prior to the reservation, I was not given it and my credit card was charged immediately...not pleased.
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