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Falls Plaza Hotel
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7.8
Top
Based on
106
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Albert
With friends
cardiff,
United Kingdom
July 8, 2009
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The quality of the rooms and the excellent buffett breakfast. We were very disappoined at not being able to use the pool facilities, as children complety monopolised the pool no time given to senior people who also like to use the pool, but it was too dangerious with young children jumping from side of pool. |
10 |
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Gloria
With friends
aurora,
Canada
July 8, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Ray
Family with older children
Carteret,
United States of America
May 28, 2009
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comfort and 24hr pool use. cleaning staff only cleaned the room excellent the first time, after that they only changed the towels and toilet paper, the beds were made but noticed they left the same juice spill on the blankets so they didn't change them and floor wasn't even vacumed. |
7.5 |
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Anonymous
Mature couple
Canada
April 22, 2009
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The convience of the location not enough parking - front desk staff were not friendly |
3.5 |
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Betty
Family with young children
Rochester,
United States of America
April 18, 2009
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It appears that they did not expect us to arrive as we checked in late, around 9PM. The room that they gave us did not have enough towels, shampoo, soap. To be exact, 1 set of towels, 1 shampoo and 1 soap for 3 of us. We had to call them for additional. It looks like we were the only one on that floor, reserved for booking.com guess? |
2.5 |
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Jeannetta
Group
Muskegon,
United States of America
April 16, 2009
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I was very happy with my stay at this hotel. My family stayed two night in adjoinning rooms. It was a nice hotel for the seven of us. I would definitly stay here again. |
8.5 |
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Wilma
Mature couple
Brampton,
Canada
February 25, 2009
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The bathroom was not cleaned (the sink and bathtub). I cleaned it myself with wipes. |
7 |
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Steve
Solo traveller
elmira,
Canada
February 23, 2009
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The pool wasn't available during our stay, but no additional discount was offered for this inconvience. If you pay for something included in you reservation, and its not working, than I believe that you not be paying for this service. See above. Our room was fine and the staff were fine as well. |
6.5 |
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Anonymous
Mature couple
Canada
February 19, 2009
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Terrible line up for the check in, otherwise everything was good |
9.5 |
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Albert
Mature couple
Palmyra,
United States of America
January 7, 2009
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The location was nice..The staff was very eager to point us in the right direction to see the show we wanted to get to. The jacuzzi suite that we ended up with had a problem. Every time someone emptied there tub it came down and filled ours with nasty water and bubbles..I couldn't even use ours. |
8 |
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Anonymous
Mature couple
Canada
January 7, 2009
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The location and warm water pool The toilets need a good cleaning |
7.5 |
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Anonymous
Mature couple
Canada
November 18, 2008
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the pool was great. loved the pillows and comfortable beds. was glad my room was not near the very noisy ice machines located on the 3rd 5th and 7th floors. wished there was a continental breakfast as the restaurant is now closed. The hotel was also further than walking distyance from the casino but the price of the hotel made up for that inconvenience. |
8.5 |
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Jodi
Family with older children
Hamilton,
Canada
November 5, 2008
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The pool near the front desk. The bedding was not the cleanest. The comforter was dirty and there was some stray hair on the blanket. |
6.5 |
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Anonymous
Mature couple
United States of America
September 14, 2008
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This reviewer provided a score but did not have any comments |
7.5 |
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Paul
Family with older children
Douglas, Isle Of Man,
United Kingdom
September 10, 2008
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Comfort and cleaqnliness of room |
9.5 |
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Christina
Group
isle of man,
United Kingdom
September 9, 2008
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location,friendly staff needs updating,looks grubby |
8.5 |
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Anonymous
With friends
Canada
September 8, 2008
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We were given a first room which had not been cleaned after the previous user. |
9 |
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Laura
With friends
Scarborough,
Canada
September 5, 2008
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The closeness to the facilities that we were interested in. The noise of the bathroom fan unit. |
8 |
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Benoit
Family with older children
St-Bruno de Montarville,
Canada
September 3, 2008
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Staff was not helpful is multiple occasions. |
4.5 |
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Faber
Solo traveller
danbury ct,
United States of America
September 3, 2008
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This reviewer provided a score but did not have any comments |
4.5 |
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Patrick
Mature couple
leamington, ontario,
Canada
September 2, 2008
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This reviewer provided a score but did not have any comments |
7.5 |
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Claudia
Family with young children
Newton,
United States of America
September 2, 2008
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the room was pretty large for a family the smell of the room |
7 |
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Ramadin
Mature couple
Mississauga,
Canada
August 29, 2008
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This reviewer provided a score but did not have any comments |
7.5 |
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Sean
Family with young children
Dorchester,
Canada
August 28, 2008
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Comfortable beds |
8 |
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Kushal
Family with young children
Santa Clara,,
United States of America
August 26, 2008
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Did not get good room. |
2.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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