Very strangely it seemed like there was a shortage of towels and linens. We had to wait ages (an hour) to get extra sheets for the pull out (even though we had requested them in advance). There were no towels at the pool, and when someone wandered dripping into the lobby to request towels, they brought about 5 or 6 which were quickly used up and no replacements in site. Even though we were 4 people in the room (2 adults and 2 children) we only got two towels (they knew there were 4 of us on the Booking reservation and on check in....even after the 2nd day when the cleaning staff would have seen that pull-out had been made-up we only got two towels. very odd. Maybe their laundry machines are broken?
Beautiful hotel and grounds, very nice pool which the kids loved, very comfortable beds, staff were very polite and friendly. The maintenance staff member who helped us with getting a boat and life jackets was especially helpful and obviously very concerned with keeping us safe.