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736 Bay Street, M5G 2M4 Toronto, Canada – Show map
Excellent location – rated 9.2/10! (score from 343 reviews)
Rated by guests after their stay at Canada Suites on Bay.
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344 verified reviews
They speak your language!
Canada Suites on Bay's staff speaks: French, English
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Sauna, Fitness Center, Hot Tub, Indoor Pool, Bicycle Rental, Game Room
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is needed) and costs CAD 28 per day.
Vending Machine (drinks), Vending Machine (snacks), Express Check-in/Check-out, ATM on site, Private Check-in/Check-out, Laundry, Dry Cleaning, Souvenir/Gift Shop, VIP Room Facilities
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
4:00 PM - 9:30 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults are charged CAD 35 per person per night when using existing beds.
One additional older child or adult is charged CAD 25 per person per night in an extra bed.
One older child or adult is charged CAD 25 per person per night in a crib.
The maximum number of cribs in a room is 1.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 343 reviews
Value for money
Show reviews from:
Upgraded and comfortable
Not as big as wished
I loved the layout of the entire suite. The lighting was perfect. Just the right amount of natural sunlight. Everyone loved the fireplace and the paintings. We were all satisfied with the decor and the furniture. Very comfortable and cozy. The location made everything so convenient, especially walking to the bus terminal. Although we didn't get a chance to use the game facilities, or swimming pool, I'm definitely coming back. Thank you for your hospitality.
I didn't like the quality of the dish washer. Maybe it was the soap or maybe we weren't adjusting the setting correctly, but the dishes never looked clean. I would have preferred the option of using a sponge and liquid soap to wash the dishes.
The apartment was awesome and super clean .even the location was great t
The extra bed which is the sofa bed wasn't that comfortable but was allright
I could not make Late Check-out, every 30min's late after 11am cost you $125 !!!!!!
Fantastic place, clean, friendly staff, TV set in every room, a lot of utinsils
I lost one of keys, they charge me 150 CAD for that, which i think it is too much
Great location good size room for large family, kitchen and great staff. Thanks
Very central and comfortable
We would have liked the apartment to have been cleaned once or twice during our stay.
Lots of space, nicely appointed. Great location.
The location was brilliant. Walking distance to the main shopping district. The apartment was perfect for a family, particularly if you're on a budget. They had everything needed to live comfortably for any length of time.
It would have been great if bags could have been held in storage before and after checkout. Due to flight times, this was an inconvenience.
Separate bedrooms mean for privacy. Full kitchen is excellent. Pretty good location, but very near a large supermarket and Starbucks for morning coffee. They let us store our luggage on the last day so we could tour until a late flight.
Didn't have choice of 2 single beds for second room.
My daughter left her iPod charger at the room and I email them and ask if you have any guest coming to Vancouver can you send it with them . They said they gonna mail it to my address and later they sent another email with the tracking number of the iPod charger package . That was really kind of them , and I really appreciate them :)))
The guest service was really good and whenever we had problem they fixed it for us quickly . The room was clean
We were really well received and taken care of without delay. The atmosphere and people are welcoming, the pool and hot tub were awesome and having the kitchen was surprisingly very convenient. For a group, these suites vs. a hotel is definitely the way to go!! I recommend Canada Suites 100%.
Close to Shopping and eateries
location amenities staff
beds too high
Free WiFi doesn't work. Make sure you can tether to your phone via a mobile hotspot or you'll be angry.
The location is perfect
We paid extra money for. Royal suite. We arived later on during the day and during check in we were told the description on booking.com is wrong and the royal suites don't exisit in the building. We paid extra for the royal suite but it was a two bedroomed apartment as described as the cheaper option on booking.com. The manger (Mark) informed us that the description is wrong on booking.com and they only offer two bed apartments and not the royal suites. We placed a complaint with both booking.com and Canada Suites and still haven't received a refund for the extra money we paid to upgrade to a royal suite from the two bedroom apartment. Canada Suites appear to be ignoring our calls and emails. Very disappointed we upgraded to the royal suite as we were travelling with small children and we struggled with the facilities in the two bedroom apartment.
the matters of the beds is so high and I did not feel comfortable. I would like to change both matters. Thanks
We stayed recently while doing some Christmas shopping in Toronto and the suite was excellent! Big, comfortable and in a central location. Mark, the man who checked us in, was incredibly friendly and helpful in telling us about local places to go and things to do!
The only thing we can think of is the electric fireplace in our room didn't work.
Location, separate rooms, laundry room.
Minimum to no service. Can't check in till 3-4 pm. 80$/night ended up being 175$/night with no notice. Not helpful when U search online for a deal when you're on a budget.
Great location Well appointed Very comfortable
Could have more kitchen implements but the basics were there
Suited the purpose of the trip.
The unannounced fire alarm testing at 11pm!
To be honest I have travelled so many times to Torono but this time it was totally different experience and was the best stay I had.I was in suite 2410 which was the 4 bed suite with kitchen.we were warmly welcomed by Mark who has been supportive and caring during our check in.The Hotel management took care of all the tiny small things whenever a family is checking in including washing soap,detergents,mob and towels.All the accessories and facilities in the apartment were excellent.The location is fabulous close to Every thing.Ideal Place for family with young and old kids.you seem to feel that you are in your house.Wifi and phone across whole North America was free which was good as well.Thanks to Canada Suites Management for taking such good care for the customers considering it not a normal hotel.Regards Masood
Location Very clean Balcony view of CN tower
- Downtown street - Pool - Big apartment, a lot of place for kids - Security staff awesome
- Wifi doesn't work even if staff comes to see the situation
Location and Value for money
Apartment is quite small for 5 people but PERFECT if you just use the apartment for having some drinks before you go out, sleep and have breakfast.
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