Hotel Champlain  

friendliness of the staff, spacious rooms and convienent location

comfortable rooms, gret coffee in am ease to fined ease of walking everywhere

We have stayed at many different hotels in quebec city. This one is on a one way street in the middle of town very close to everything. Quiet, comfortable, and small..Will stay again.

Location of the hôtel is excellent, well centered in old town

Bed mattress could have been softer

Location was perfect, staff were friendly and super helpful. room size was good and the coffee machine was a great addition as well. loved my stay.

It is a small comfortable hotel; nice staff, good location and well appointed room. It has wonderful free coffee and tea in the small lobby area which is well decorated. We had the breakfast included in the price of the room. Breakfast is buffet style: omlette, baked beans, jams, cereals, toast, bagel, orange juice etc. Very clean breakfast area, the staff checks to make sure everything is well placed and containers are not missing anything. I recommend this hotel for a short stay, 2 or 3 nights.

There is nothing negative to say.

Hotel Champlain had an excellent location in Vieux Quebec. Within walking distance from shopping, restaurants and sights. Service was excellent, breakfast was good and room was clean. As for price, we booked the room as part of Booking.com's "Deal of the Day" so we got a good price. I'm not sure I would pay full price for this room. There are rooms with more comfortable rooms for the regular price of this room. That being said, I would like to reinerate that the service at this hotel was excellent.

The staff was really nice. We reserved a standard room, but they gave us a superior room for the same price simply because it was available. I was also suprised how good was the breakfast. I thought it would be the usual continental breakfast with a muffin that doesn't taste anything, but It was actually really good! The price is competitive if you compare to other luxury hotels in Old Quebec.

Location

Breakfast---extreme minimum! I wouldn't even qualify it as a continental breakfast. I've stayed in other similar hotels in old quebec and have had better breakfasts packed in a picnic basket..... Should add minimally : mini croissants and/or pasteries, a bowl of fruit other than the fruit salad that seemed to have be made a long time in advance, + waffeles / or crepes. Maple syrup was available for no reason---there was nothing to put it on... Alot of attention made to their coffee machine- nice but it doesn't make up for the lack of atleast a mini breakfast (offered: toast, plain bagel, a bowl of plain yogurt, bowl of raisin bran cereal, scambled eggs and recooked leftover scrambled eggs (the day before there were beans), bowl of fruit salad that had melon that had gotten squisshy, orange juice. Good location. Staff indifferent, neither good nor bad

Excellent location, great design, comfortable and, above all, the nicest, kindest and friendliest staff in the world. And superb coffee! Would definitely recommend it and stay there again should the opportunity arise.

Friendly staff, firm mattress, free wifi, location

Thin walls and poor breakfast

The furnishing and style. Staff pleasent and helpful

The windows of the adjacent building were only about 10 feet away and we could easily see into the rooms and vis versa. Consequently, we had to keep our blinds closed at all times.

Quietness, room size,

Saggy bed

Great location, friendly staff, adequate breakfast, great all day coffee if you wanted it. My answer to the number 2 question says it all. I would recommend it to all my friends.