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209 Queen Street, L0S 1J0 Niagara on the Lake – Show map
Excellent location – rated 9.7/10! (score from 32 reviews)
Rated by guests after their stay at Charles Inn.
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76 properties in Niagara on the Lake
Including hotels, apartments, villas and more.
32 verified reviews
They speak your language
Charles Inn's staff speaks: French, English
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Golf Course (within 2 miles), Bicycle Rental
Food & Drink
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Heating, Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Charles Inn of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 32 reviews
Value for money
Show reviews from:
Set amidst a colourful and well-tended garden with an outdoor seating area, Canterbury Inn is located next to a bicycle path. Free Wi-Fi and a daily continental breakfast are provided.
Score from 149 reviews Wonderful
This 1835 historic property was a former Post Office in Niagara-on-the-Lake. It is a 10-minute walk from the Shaw Festival Theatre and uniquely decorated rooms boast period designs.
Score from 96 reviews Wonderful
Experience luxurious accommodations, gourmet on-site dining and unrivaled personalized service at this elegant hotel and spa, situated in beautiful Niagara-on-the-Lake and providing easy access to...
Score from 80 reviews Wonderful
Just a 15-minute walk from Niagara Falls in the Fallsview district, this hotel provides free Wi-Fi.
Score from 1044 reviews Very good
Awesome staff, Close to all shops, lake & restaurants.
Size of the Room
Great ambiance. Excellent staff, ie sarah and young girl server in porch eating area. Shuttle to theater was very helpful.
Did not sleep as well as I would have liked. Don't know why.
Proximity to downtown. Staff were very friendly and helpful. Room was clean. The complimentary continental breakfast was different yet delicious
We were there as a getaway for our 25th anniversary. Being an inn,the quarters are very close in the dining room. Unfortunately we had a table for 4 next to us that felt the entire restaurant needed to know they were in the medical field. The inconsiderate nature of their demeanour left many of us other patrons unable to have a quiet conversation of own, thus ruining a $150 intimate dinner. As I told out waiter " it was the most delicious yet annoying dinner I have had!" Tj
Much of the staff were very helpful with information when needed!
The continental breakfast was delicious and the porches off the rooms were wonderfully relaxing!
The shower drain in room #5 was very slow
The atmosphere is vintage - the staff are friendly and very efficient- the food was out of this world !! We had planned to go to a local restaurant for dinner but after dining at the Charles Inn, we did not bother to go anywhere else to eat !!
Our room was abit drafty - this is an old house seo we weren't surprised .
Dinner and breakfast were amazing. Service was very good.
Bathroom toilet had low water pressure. Too few surfaces in the bathroom for toilet kits, pills, etc. Could use another comfortable chair in the bedroom.
WE stayed in the Safari Loft and it was outstanding - we felt like we had our own apartment and didn't want to leave it!! the bathtub was massive and even came with a wine glass holder! we will definitely go back soon! loved loved it!!
Staff at front desk were friendly and extremely helpful.
One waiter in the lounge was very loud and not particularly professional.
Pleasant, polite, knowledgeable of the history of the Inn. Nice wine selection (could have some out of Niagara choices!). Very nice restaurant. Historical building in an historical town.
Bit of a drafty old building, could have used warmed tile floors in the bathroom. ...and our stay was too short!
Charming ambiance, walking distance to town.
Night desk clerk did not speak English.
We loved the feel of the inn; it and the staff were very welcoming. It was the perfect stop on our little getaway.
Very nice welcome on arrival and the staff were super friendly and helpful
Room a little cramped for the price
breakfast, location, appearance, service
Atmosphere,location,comfort,quality of food,service&friendliness
Our room was wonderful but location was not.top floor which probably was the original attic.we hit our heads a few times& we had to go up too many steps.would request another room in the future.
No hassle and small. We weren't looking for a lot of trimming and just wanted a nice, relaxing place to stay. This suited us very nicely.
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