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209 Queen Street, L0S 1J0 Niagara on the Lake, Canada – Show map
Excellent location – rated 9.7/10! (score from 38 reviews)
Rated by guests after their stay at Charles Inn.
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76 properties in Niagara on the Lake
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38 verified reviews
They speak your language
Charles Inn's staff speaks: French, English
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Golf Course (within 2 miles), Bicycle Rental
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Heating, Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Charles Inn of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 38 reviews
Value for money
Show reviews from:
Offering comfortable guestrooms and a delicious breakfast every morning, this cozy inn in Niagara-on-the-Lake, Ontario is situated in an ideal location for relaxing recreational activities.
Score from 91 reviews Exceptional
Located 11.5 mils from The Ice House Winery, this Niagara-on-the-Lake bed and breakfast offers a gazebo and landscaped gardens. Each charming accommodation includes free Wi-Fi.
Score from 86 reviews Exceptional
Built in 1816 and located in Ontario’s oldest community, Niagara-on-the-Lake, the Historic Wilson-Guy House is just 3 houses down from the shops, theatres and restaurants of Queen Street.
Score from 30 reviews Exceptional
Just a 15-minute walk from Niagara Falls in the Fallsview district, this hotel provides free Wi-Fi.
Score from 1164 reviews Very good
gorgeous views and amazing architecture. One of the best restaurants I've ever experienced.
Room was a little small - lacked a seating area so had to sit on bed for room service.
Their food was wonderful. But our room on the 3rd floor was too hot for sleeping. It was 55 degrees outside, and we had the air conditioning on all night, and it was still too hot. The furnace covers several rooms. And the hot air rises to the 3rd floor. The bathroom had slanted ceilings and we couldn't stand up straight in front of the bathroom mirror.
Room, wine tasting at 4.30 each day, location, breakfast, staff, decor,
Awesome staff, Close to all shops, lake & restaurants.
Size of the Room
Great ambiance. Excellent staff, ie sarah and young girl server in porch eating area. Shuttle to theater was very helpful.
Did not sleep as well as I would have liked. Don't know why.
Proximity to downtown. Staff were very friendly and helpful. Room was clean. The complimentary continental breakfast was different yet delicious
We were there as a getaway for our 25th anniversary. Being an inn,the quarters are very close in the dining room. Unfortunately we had a table for 4 next to us that felt the entire restaurant needed to know they were in the medical field. The inconsiderate nature of their demeanour left many of us other patrons unable to have a quiet conversation of own, thus ruining a $150 intimate dinner. As I told out waiter " it was the most delicious yet annoying dinner I have had!" Tj
Much of the staff were very helpful with information when needed!
The continental breakfast was delicious and the porches off the rooms were wonderfully relaxing!
The shower drain in room #5 was very slow
The atmosphere is vintage - the staff are friendly and very efficient- the food was out of this world !! We had planned to go to a local restaurant for dinner but after dining at the Charles Inn, we did not bother to go anywhere else to eat !!
Our room was abit drafty - this is an old house seo we weren't surprised .
Dinner and breakfast were amazing. Service was very good.
Bathroom toilet had low water pressure. Too few surfaces in the bathroom for toilet kits, pills, etc. Could use another comfortable chair in the bedroom.
WE stayed in the Safari Loft and it was outstanding - we felt like we had our own apartment and didn't want to leave it!! the bathtub was massive and even came with a wine glass holder! we will definitely go back soon! loved loved it!!
Staff at front desk were friendly and extremely helpful.
One waiter in the lounge was very loud and not particularly professional.
Pleasant, polite, knowledgeable of the history of the Inn. Nice wine selection (could have some out of Niagara choices!). Very nice restaurant. Historical building in an historical town.
Bit of a drafty old building, could have used warmed tile floors in the bathroom. ...and our stay was too short!
Charming ambiance, walking distance to town.
Night desk clerk did not speak English.
We loved the feel of the inn; it and the staff were very welcoming. It was the perfect stop on our little getaway.
Very nice welcome on arrival and the staff were super friendly and helpful
Room a little cramped for the price
breakfast, location, appearance, service
Atmosphere,location,comfort,quality of food,service&friendliness
Our room was wonderful but location was not.top floor which probably was the original attic.we hit our heads a few times& we had to go up too many steps.would request another room in the future.
No hassle and small. We weren't looking for a lot of trimming and just wanted a nice, relaxing place to stay. This suited us very nicely.
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