Holiday Inn Express Hotel & Suites Charlottetown    

Hôtel propre moderne et confortable. Grande chambre.

Il faut prendre la voiture pour aller en ville.

La possibilité d'avoir des animaux et un accès direct à l'extérieur de notre chambre.

1. Le fait qu'il n'y avait qu'une portion de café régulier et aucune de café décaféiné 2. Nous avons été blâmé de façon sévère de la part du personnel avec des regards haineux d'avoir laissé nos chiens dans l'auto pendant 30 min le matin alors qu'il ne faisait pas encore chaud à l'extérieur. Mon mari est médecin et je suis infirmière nous savons quels sont les risques de coup de chaleur pour les enfants et les animaux dans une voiture et nous n'aurions jamais fait courir ce risque à nos animaux. Ce reproche de la part des employés qui prenaient une pause café à l'extérieur était des plus déplaisant. Avant de sauter aux conclusions hâtives, les employés qui avaient de bonnes intentions devraient faire attention de prendre en considération tous les éléments. C'est ce que nous devons faire comme professionnels de la santé...

beds were very comfortable

hockey team kids running up and down hallways at 10:30 pm

Very clean & comfortable. Friendly staff and nice to have little extras like cookies in the late afternoon and fresh fruit. The breakfast were very good. I liked the decor in the lounge area. Totally clean!!

Clean and Comdortable

The ad. said it was .4km from Confederation center of Arts. It was more like 6km away.

The beds are comfy and clean, good sized rooms, great breakfast, helpful staff, good pool and work out room. We liked the wood floor in the hallways! We arrived earlier than our check in time, and were accomodated! It was an excellent experience.

Location

We stayed 5 days and 6 nights at room 145. The air condition was very noisy we could not regulate it. It could be either very cold or not cold at all. When we first entered the room we could not open the refrigerator. Something was broken inside. We had to use our own refrigerator from the car. But the worst was that the room was cleaned badly. One day the cleaning lady left all garbage in the middle of the room and did not clean the bathroom at all. Another day the room and the bathroom were not cleaned at all. The hotel uses very cheap beds. If you want to move in the bed the other person will be jumping and will be definitely awaken. Breakfast was included but the choice was very poor. Just bread and butter, omelette and burgers and coffee. When I made my reservation on www.booking.com my credit card was charged 10 minutes after I completed my booking although the site guarantees not to charge you until you actually stay and on the day you are leaving the hotel.

The service in all aspects was amazing, from the front desk to the chambermaids, the breakfast gave you a lot of choice and was very fresh, great seating area and attention to all details. Would certainly recommend this hotel to all travellers!!!

The service was very good, the breakfast was also good and the beds were comfortable.

スタッフが親切。

所在地を示す地図が実際とは全く違っており、夕方到着したりした時食事などがとれず困る。また、ダウンタウ- ンまでタクシーで行かなければならない。

Enjoyed our stay,would book again but would check if it has a good tight window.

The big chair,Eeee.... It was o.k. The window kept humming,it was loose,kept us allert Eeee....

All the staff we met were very friendly but the staff at the Reception desk were exceptional!! They could not do enough to make us comfortable and their kindness was 'above and beyond' what we could have expected (or have received) from any hote. Please pass on our thanks to them =we look forward to seeing them againl Lisa and Donald Hurd, (October 23rd, 24th and 25th, 2012) St. John's Newfoundland

The only thing that would have made it easier to wheel my wheelchair down the hallway and in the suite would have been hardwood (or laminate or tile) flooring instead carpet. Other than the above everything in the hotel was wonderful and the staff could not have been nicer.

We were in town for a few days and this hotel was a convenient place to stay. The room was very comfortable and clean.

Our room was located at the end of a hall that was a high traffic area for young families to go to the pool, which made it a little noisy at times.

hotel neuf, propretÉ exemplaire

un peu loin du centre-ville

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Ce client n'a pas laissé de commentaire.

Ce client n'a pas laissé de commentaire.