Our family stayed at the Chateau Beauvallon for my husband's 40th birthday celebration, and we got upgraded for free to an absolutely beautiful 2 bedroom suite, which we were really excited about (it was amazing!). They also had snowshoes which I was able to borrow, and I had a lovely walk around the nearby trails. Whirlpool and breakfast were also great.
There was some confusion about extra charges for late checkout, as initially upon check-in the staff smilingly told me that we could stay till 6pm for no extra charge, (I requested late checkout because I wasn't able to ski during the day with the rest of the fam), but the next day a different manager said we'd be charged an extra $100 (when it was too late to check out at the normal time). However, upon explaining that we'd been told otherwise upon check-in, he went to check with his manager and was then able to waive the fee, though I got the impression that he was pretty unhappy about having to do so, though he remained civil about it.