Breakfast. Such a hotel should certainly have a place for breakfast to sit and enjoy!!
We needed toothpaste, we had to go to the lobby and get it, service should be improved
There should be guidelines to turn on the fireplace,, we had to call reception to figure out how to turn it on! First answer of receptionnist was, you did something wrong can't turn it on anymore tonight until tomorrow. We were there for one night only and we took the room just cause it had a fireplace. We were so sad,, and then 15 minutes later the guy suggested to send us the valet person who knows how to turn on the fireplace (thank god) so we can enjoy our one night.
Room size and view, nice rooms