シャトー ビクトリア ホテル アンド スイーツ (Chateau Victoria Hotel & Suites)  

comfortable queen bed, clean bathroom with large towels free newspaper walking distance to attractions and dining garage for parking coffee and tea in the room

parking fee

Very central - within walking distance interesting sights - reasonable - convenient parking - good food

location was good bar and restaurant was good

We had an emergency and had to go to the hospital at 6am.....explained this to the front desk as we were leaving for the hospital......we got back around 11am.....we were exhausted and stated we could not be ready to check out on time......I asked if we could have a late check out ......they said yes but then turned around and charged us an additional $45 when we left at 3.....not very understanding or compassionate over our crisis.

Being stuck beside the laundry room

Pool for the kids. Location was great.we were upgraded to a suite,which was wonderful with two kids. Very friendly staff.

Hot tub was too small. No free breakfast like the best western for a family on a budget.

the room was very clean. I was concerned when I realized our room was across from the elevator, but the room was very, very quiet.

the parking was a bit tight.

Location

confort of the beds

Friendly staff

Stuffy room need to open window or air conditioning. Also I would asked an adult floor instead of family. noisy when small children run up and down hallway.

Location is excellent, parking is great. Beds were very comfortable and the pool is nice. Isn't overly expensive even though its right downtown and has beautiful views

Staff are very friendly , cleaniess of room, Vista 18 excellent dinning experience I.e.view, servers,hostress and menus too.

Nothing really.

Fantastic spacious rooms with everything we needed in a great location in the city centre

The bathroom was a little dated but it was not a problem at all as it was clean and everything we needed was provided for.

Location, staff, lobby

Hallways need an update as well as elevators

Location. Great room

great location and spacious apartment style convenient for longer stays

Location was good. Very modern and clean ;) And staffs were very friendly as well!!

Everything was good!

How responsive the front desk was to our requests during an extremely busy hockey tournament weekend

The pllows; great to look at on the bed horrible to sleep on- we had sore necks all weekend

Good quality bed, very comfortable!

Noise from hallways & not very hot water in the shower.

We stayed in a 1-bedroom suite with fridge, microwave, coffee maker and water kettle in the kitchenette, just perfect for traveling with children. Lovely view out to The Empress Hotel, downtown and some water views. Staff was gracious and helpful. The pool area was also nice. Wish we had had more time to swim, but water is deep (5-9 ft). All in all a wonderful stay! Will definitely keep in mind for next visit.

A little bit more closet space and more hangers, and a second alarm clock radio next to the bed in the main room, not just in the bedroom, would have been nice. We couldn't pick up messages from the cordless phone, had to use speakerphone, but otherwise stay was great.

Location and friendly, helpfull staff. Easy parking for over height pick up truck!

We stayed in room 510. The knob to switch from bath to shower was very hard to pull. During the shower, the water changed temperature a in wide range. Maybe has to do with the 'stuck' knob. (We should have told the stuff, but forgot. This is why I'm telling you know. It isn't a complain!) We will be back!!!!!!

I applaud that the hotel offers free WiFi for internet use. This is a real pet of mine as I know it is offerred free in the marketplace. I work while travelling and this is key. I have over-paid for hotels that charge extra (and a lot) for WiFi, which is ridiculous. I like the Chateau Victoria. The staff are amazing..

The hotel was going through some renovations and the decor was in need of some updating. But, this is minor. I am a huge fan of the hotel.

we love staying at the Hotel over the years! Please let us know what promotions are coming up in the future!

Price Location

Very noisy - could hear people in next room

Location. Staff. Room. Vista 18.

Trying to cool the room down. Never did figure out the air conditioner. Just opened the window but it was still too hot at night.

Great staff Excellent food for breakfast Incredible city view Close to down town

staff, location. rooms, facilities

the only disappointment was the bedding was dirty