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1444 Drummond, H3G 1V9 Montreal, Canada – Show map
Excellent location – rated 9.2/10! (score from 82 reviews)
Rated by guests after their stay at Hotel Chez Swann.
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83 verified reviews
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Hotel Chez Swann's staff speaks: French, English
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Fitness Center, Massage, Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 16 years stays free of charge when using existing beds.
One additional older child or adult is charged CAD 20 per night when using existing beds.
One additional older child or adult is charged CAD 20 per night in an extra bed.
Cribs are not available.
The maximum number of cribs in a room is 1.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 82 reviews
Value for money
Show reviews from:
Situated in the heart of downtown Montreal and surrounded by endless activities and attractions, this luxury hotel provides guests with exceptional services and amenities in an unrivaled location.
Score from 329 reviews Excellent
An indoor pool, a gym and a sundeck are located on the roof at this Montréal, Québec hotel. Modern suites provide full kitchen facilities and Mcgill University is 950 meters away.
Score from 744 reviews Wonderful
In the Business District, only moments from the Bell Centre event venue, this hotel in downtown Montreal offers comfortable guest rooms and convenient amenities.
Score from 1337 reviews Good
Easily accessible from a number of downtown Montreal attractions, including the exciting St.
Score from 537 reviews Very good
Location was excellent. The staff were welcoming and quick to address any issues.
Was a bit noisy. Bar music at night. Wood floors - so you could hear the people in the adjoining rooms and above moving around.
Trendy, cool place. Location was amazing. Loved the decoration and style.
Open ceiling - Sunlight would wake you up early in the morning. No mini bar available. Few options for breakfast.
Room, size and style
Being disturbed by people getting up daly and walking around their room. Restaurant connected to hotel offered very poor value for money
I am in a wheelchair and the hotel itself and the rooms are far to be accessible in regard to usual standards for accessibility. However, the staff - very nice and helpful-did the maximum to help me and to make the things better. Thank you !!
Such a comfy bed its untrue! Huge shower area too very nice. Breakfast was delicious as well and also the front desk were very helpful.
Price was a little bit expenisve for what it was. Lift creaking away nicely
We had room 209, it was a suite and was very spacious we liked the decor and the bed was very comfortable. It was close to the restaurant we had reservations for dinner and close to the museum of fine art. Overall we enjoyed our stay. We liked the breakfast they had great baguettes and the best chocolate croissants.
The stairs in the suite are dark at night and I fell. Also the shower was hard to operate. My husband enjoyed the breakfast but was hoping that there would have been eggs or something more substantial at that price.
- Central location (off St Catherine) - Aesthetically pleasing design - Soothing mood lighting
- Nice bathroom but poor fittings (temp knob got jammed and was stuck with boiling hot water) - TV/cable remote didn't work properly - Room didn't have street view (looking over lobby atrium)
GREAT staff. All people in front desk were really nice. I arrived late and they upgraded me to Junior Suite. Really nice.
Breakfast was quite poor. At least some whole grain option and protein is definitely needed. The last day I decided to have breakfast in any other place. Does not fulfill the expectations of either the hotel or the restaurant (12$ a draft beer? really? and then that breakfast?).
Location Bed Decoration and design
Staff a d services No coffee in the bedroom!
Our room, 210 was more than a bit bizarre... with no outside window, it had a window that got a little light from a skylight. There were steps down into the room... no biggie. There was glass between the shower and the bedroom...you could draw a curtain to give privacy in the shower... a bit weird, however.The bedside tables were literally small stumps of wood on rollers... too small to really put much stuff on... similarly in the bathroom there was almost no counter space to put toiletries on... we resorted to putting stuff on the bathroom floor. There was no plug in the bathroom sink and the shower mechanism fell off but was still functional. One evening there was not enough hot water. On leaving the receptionist said that if we returned we would get an upgrade on our room. I will not be returning to this hotel.
Luxurious room. Great shower
Quirky, comfortable Hotel close to everything.
The shower. And excellent croissants at breakfast.
Mattress was way too soft. Wi-Fi functioned poorly.
Clean; friendly and helpful staff; central location.
Too cute but not practical; bathroom was large and clean but poorly designed. Towel hangers weren't close to the sink; lack of shelves for toiletries. Bedroom was dark and there were 3 steps from bedroom to bathroom.
Great design. Great shower. Modern. Excellent location. Value for $.
Skylight in bedroom. Creeky floors.
The setting and visuals for great for a romantic night.
We were not able to set shower temperature...extremely hot! Very noisy; music from the restaurant until 1 am; could hear others walking in their room and pulling their blinds!! Not incredible breakfast for the price...
My wife and I Loved this hotel. We've stay in Montreal once or twice a year and this is where we will return too.
The staff was very friendly, helpful and accommodating. There was major construction happening right next door. They quickly switch my room without hesitation to an interior room to minimize the noise. While I lost the city view, I gained a skylight which was a nice bonus. Also, they offer free unlimited calling within US and Canada which was a unique amenity that I have never experienced at any other hotel before.
The lack of convenient parking, location is in a seedy area and the construction next door was overwhelming. They blocked the entrance and surrounding streets of the hotel which made it difficult to enter or exit and the noise was still very loud despite having an interior room. This is no fault of the hotel and their staff was extremely apologetic.
The front desk staff were friendly. The room was very inviting.
There was very little not too like. I guess there could have been a few more options for breakfast and my room's shower door handle wS a bit loose and will need a little maintemance but it worked.
Loved the Art Deco. Loved the room size. Adored the location could not have been better
When we arrived they set us up in a regular room when I had paid for a suite. If I had not seen the website to argue with the desk clerk that this not what a suite looked like on website they would have left me in the regular room at the cost if the suite. Although the room was beautiful I had paid extra for a suite
Decoration and atmosphere!
No parking at the hotel, we had to park a few blocks away.
All so well
Nothing bad there I guess one of the best hotel in montreal
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