Hotel Clarendon    

Great location. Clean. Quiet. Was great for a day stay. The staff was friendly and helpful.

The room was a bit small, but again, the room is for sleeping.

Good spot without a car or needing a taxi everywhere

Excellent location. Friendly staff.

No breakfast. Parking was not included. Small bedrooms.

After staying in the hotel for 3 nights and on the 3rd night spending $!00 in the dining room we decided to listen to the music in the lounge, and enjoy a night cap.

The waiter informed us that there would be a $6 per person cover charge for this. After saying no to the waiter & cancelling our cocktail order. At once we got up and left, stopping first to register this complaint with the Maitre D. I expected to hear from the hotel but no follow up occurred.

Home-like Cozy

A little small Not a lot of windows

The bed was excellent and the location too.

It was too dark when you enter and the room was too small.

Great location, center of everything, nice & clean room , friendly staff

Great location and very helpful staff.

The staff was really helpful, they told us everything we needed to know.

Room size was a little small and had no fridge.

Can not beat llocation. Very close to everything. Wonderful staff. very friendly.

Location

Shower... Bad temperature

the room was very small ,the bathroom sink and the bathtub was broken, and overall it had a very bad smell.

Loved the location, its in the heart of old historical quebec. We took a tour which picked us up from the hotel itself. If you are going when its warmer, everything is close by for you to walk around, including the frontenac, shopping, pubs etc

Really expensive to eat breakfast, not a lot of selection for room service either. But restaurants and pubs arent too far for you to venture out.

Helpfulness of the front desk staff.

the weather.

great location in old Quebec City. Could walk to great dining and lots to see. Hotel old but with great charisma

The Water. They need to fix the water .. difficult to have a shower as the water temperature would constantly change.

Unexpected freezing of more than $1,000 on my credit card on check-in, supposedly to cover "incidentals that we might charge to our room during our stay" or smoking.Amount frozen was almost twice total room rate! Total taxes in excess of 20%

Stayed for five nights and didn't need a car, wonderful location to walking everywhere in old town Quebec. Staff is very friendly, even tolerant of anglophones! Breakfast is amazing, especially the weekend buffet!

I miss it already!

Location (close to shops, museums, old Québec, restaurants) -- old Québec architecture -- friendly service -- close to German Christmas market. Great place for a pre Christmas getaway, beginning of December. Great view of old Québec (room facing rue Ste-Anne.

The location was perfect, within walking distance of most of the major attractions. The staff were friendly and the old building had a lot of charm. The room was clean and quiet. The restaurant was excellent. Loved it!

Nothing.

its near to everything

parking is expensive. concierge did suggest alternate cheaper location without me asking but I did not go for it because we arrived late.

The location is fantastic: couldn't have found better place in old city. The room is small, but very comfortable and clean.

It is expensive, but it seems to me that all hotels in that area are, so at least is was a very good choice.

Located in the heart of historical Quebec the staff was very helpful.

The location was perfect for exploring the old city.

The internet connection was sketchy. The hotel needs to invest in a new router.

The hotel is beautiful and ideally situated in the Old City of Quebec. The staff was very welcoming and helpful. Although we are not French-speaking, everyone was delighted with our efforts and helpful in correcting our French, so by the time we left we were able to communicate well. So the foreign language experience enhanced our visit. The bar and restaurant areas are lovely. Justine and Annie in these areas were particularly charming. The concierge desk was staffed with wonderful people; we particularly remember Eddie and the older gentleman who were so helpful, but all were wonderful.

It surpassed our expectations. There were no negatives.

The Clarendon provided us with a truly central base from which to explore Quebec on our first visit to Canada. Our room was everything we could have hoped for, and the breakfasts totally suitable to our needs.