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Property Highlights

Free WiFi

Places of Interest:

Fairmont Le Chateau Frontenac (0.2 miles) Basilique Cathedrale Notre Dame de Quebec (0.2 miles) Basilique Cathedrale Notre-Dame (0.2 miles)
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Score from 192 reviews Excellent 8.6/10

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Hôtel Sainte-Anne

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Score from 554 reviews Excellent 8.6/10

Newest reviews for Hotel Clarendon

  • Robert
      United States of America
    September 1, 2014

    We loved every minute of our fabulous stay at the Hotel Clarendon. From check-in to check-out, we were treated royally by the wonderful staff. The hotel is beautiful and exquisitely furnished. The location is superb. We had a great meal there as well. One of the best hotel experiences we've ever had. Our group included myself, husband, 9-year-old son and my mother-in-law -- all of us thoroughly enjoyed this wonderful hotel!

    10

  • Paulette
      Canada
    August 31, 2014

    Excellent location - walking distance to everything.

    Shabby, dank hallways Shabby room furniture Poor sound insulation Musty smell in room The bar is gloomy and without any ambiance whatsoever. Way too expensive for what it is I stayed at the Clarendon 15 years ago and was happy with everything at the time, but it has drastically gone done since then. Quebec City deserves better than the Clarendon.

    5.4

  • Nicole
      Canada
    August 28, 2014

    Great location. Easy to get a tour bus to visit everything of interest.

    9.2

  • Sandra
      United States of America
    August 28, 2014

    Location, atmosphere, friendly staff, very comfortable room and bed. Were offered an upgrade to King size executive, which was very nice. Second time staying here and just love it.

    No jazz the week we were here :(

    10

  • Anonymous
      United States of America
    August 26, 2014

    location, good service, and comfortable room

    10

  • Jill
      Canada
    August 21, 2014

    It was central to everything. You felt like you were part of the party.

    9.6

  • Kerry
      Canada
    August 19, 2014

    Location was great. Awesome beds Live music in the bar on the weekend Valet parking Nice restaurant on-site

    No pool

    9.6

  • Piotr
      Poland
    August 18, 2014

    + in the heart of downtown + friendly and helpful stuff, which takes care of your car + they allowed us to leave the car and luggage after the check out so we could sightsee more of the city

    - deco and infrastracture from the 70s, definitely need a rapid update - room quite opressing, small, feeling more like in a cheap motel, although we slept well - too expensive for the quality

    7.1

  • Kathryn
      Canada
    August 14, 2014

    Look of lobby was great. Staff in reservation and restaurant were great. Food in restaurant was good. Nice bed covers. Rooms well cleaned by staff. Great location.

    Elevator old and clunky, slow. Room: carpet stained needed to be replaced. Matress sacked, hard. Walls dirty. Roofs tiles stained and falling down. Bathtub did not drain, water was up to ankles by end of shower. Paint in bathroom chipping. Door keys often quit working and had to be rekeyed several times.

    6.7

  • Nancy
      Canada
    August 13, 2014

    Location is fantastic, rooms are great, surprisingly quiet, must be the old building. Close to all the restaurants and Chateau

    Drinks in the bar were not that great - watery.

    9.2

  • Marion
      Canada
    August 12, 2014

    Loved the location

    room was small but cosy

    7.5

  • Gary
      Canada
    August 12, 2014

    Cleanliness, service, very friendly staff. Upgrade to accommodate my disability was so appreciated and made my stay stress free.

    In house restaurant.

    10

  • Julie
      Canada
    August 9, 2014

    Room lovely, big and comfortable. Nice decor, food good, staff extremely helpful and friendly, location fabulous. Also having valet parking was a relief!

    Elevator slow. No gym

    9.2

  • Anonymous
      Turkey
    August 8, 2014

    The reception staff was very helpfull and the location was good despite the homeless people around.

    There was a disturbing smell in the room. The windows were old style, so the noise from other rooms was directly in the room.

    6.3

  • Anonymous
      United States of America
    August 8, 2014

    Very courteous staff; great location; generally well- maintained and clean. Some rooms have great views.

    Need a swimming pool. A bit expensive.

    9.2

  • Heather
      Canada
    August 6, 2014

    Very small rooms. When booking, I was given an option to pay a little extra for an upgraded room. When checking into the hotel I was informed there was 'no such thing' as upgraded rooms. The toilet ran all night. The shower was either ice cold and then would turn to scalding hot.

    3.8

  • Anonymous
      United States of America
    August 5, 2014

    Location, staff were great. The oldness of the hotel added to being in Old Quebec City.

    One of the electrical plug outlets didn't work. Could not connect to Wifi but may have been my problem.

    8.5

  • Philip
      Canada
    August 3, 2014

    very quiet & clean room.

    9.2

  • Shannon
      United States of America
    August 1, 2014

    The location was excellent and the staff was friendly.

    There was not a ramp which allowed me to push my stroller in and out of the hotel. This was a huge inconvenience. The Wi-Fi in the hotel did not work in our room which was on the second floor. In most situations, that would not be a big deal for me. However, I had nothing to do when my toddler was napping. He cannot sleep with the TV on or lights on, when he is in an already unfamiliar setting. The staff knew about the situation with the internet, and stated they had recently switched to a different Internet service provider. There were problems throughout the hotel with Internet service. The Internet did work in the lobby. There were no refrigerators in the rooms, so there was no place for me to store milk for my toddler. I requested to store a carton of milk inside the bar area of the restaurant, and my request was honored. The next day the milk, that had been in the refrigerator, was spoiled.

    8.3

  • Anonymous
      United States of America
    July 31, 2014

    Everyone was very nice, it was very comfortable and clean.

    The food was a bit bland but it seemed to be like that in all of Quebec

    10

  • Paul
      United Kingdom
    July 31, 2014

    Location superb.

    7.9

  • Bob
      Canada
    July 29, 2014

    Couldn't ask for much more. Classic old hotel.

    Can't think of anything. No ice machine on our floor. That's the only thing.

    10

  • Lucille
      United States of America
    July 28, 2014

    The bartender did not know how to make drinks Four of us did not taste any or much alcohol. I ordered a apricot brandy. And she brought me peach snops mixed. With something.

    9.6

  • Anonymous
      Canada
    July 27, 2014

    Good Location

    No Parking No mini bar avsilble at room

    8.3

  • Kevin
      Canada
    July 26, 2014

    Staff, location and hotel

    10

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