Comfort Hotel Downtown Toronto

good sized room, clean, good staff, good location. Surprised me, and I would go back again.

King size bed was very comfortable, wireless internet at no charge, not too many floors

Antiquated heating/air conditioning system (could not figure out how to turn on the heat), tiny bathroom, plastic glasses (I went out and bought real wine glasses), no drinking water in the room

The location was good and the room was spacious and the rate was competitive.

We filled a complaint form to the hotel about missing stuff. As a matter of principle, we didn't feel that our stuff was safe at the hotel.

Hotel staff were accommodating despite the confusion over the booking

I did not like the booking system as the reservation did not reach the hotel in time for my check in. In addition, when the reservation finally arrived, after my departure, it was in the form of a fax instead of electronic. I find this confusing and inefficient.

Great location; parking grage opposite the hotel. Very big room

Great location. Very close to shopping and the subway station.

Beds too soft/not very comfortable. Shower water pressure was too low. Sink and shower filled up with water. TV system was difficult to use. Hotel clerk did not use correct room rate for my bill, but did correct the problem when I pointed it out to her.

the staff was great and I liked the comfort

Central location was advantageous and offered proximity to many stores. Liked that hotel offered a Japanese restaurant onsite, and the staff's willingness to assist with calling cabs, and locating specific stores.

Was very disapointed in the room. The wall under the air conditioner was falling apart due to water damage, and pieces were on the floor. The ceiling paint in the bathroom was chipped and pealing. The curtains were torn in one spot. The in-room coffee maker did not work. When my spouse and I returned to our room, which was by an exit to an outdoor patio, at about midnight, there were several people in the hallway all smoking. Was disappointed that we could not use my spouse's aeroplan points card to get points, just because I did not take his name, and we have different last names.

Large comfy bed. Very roomy with lots of tv channels. ice machine is nice to have. a/c was comfortable

toilet did not flush very well

The location was great with the subway being right across the street giving you access to all of Toronto.

It was very close to the family members that we were visiting.

The room was a good size, the staff was friendly.

Check in was at 1pm but the room wasn't ready until 2:30.

Hotel tranquilo, el personal fue muy amable en todo momento. Apreciamos el hecho de poder dejar las maletas en la recepción sin ningun coste. Es realmente muy centrico, ideal para ver Toronto sin perder tiempo. Esta muy bien comunicado. Hay un monton de sitios donde comer, ir de compras, incluso varios supermercados. Al lado hay un Starbucks donde tomarse un buen cafe y ver la gente pasar. El metro tambien esta cerquita. La zona universitaria tambien esta al lado. La habitacion era muy grande, lo cual era comodismo, en el armario hay tb. una plancha, nos vino genial. Las camas eran comodismas, y recomiendo coger una hab. en los pisos de arriba.. las vistas no estan mal si no hay niebla y el ventanal es gigante.

Es una pena que este hotel no incluya un buen desayuno y que las habitaciones no tengan frigo, eso haría que su puntuacion en Booking fuera mucho mas alta. Tambien les envie 2 mails pidiendo informacion que necesitaba y nunca me respondieron, pero aun asi estuve a gusto en este Hotel y volvería.