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Best Western Plus Otonabee Inn

hotel In Peterborough, Ontario, this creek side hotel features tranquil gardens, free Wi-Fi and warmly decorated rooms with flat-screen TVs. Peterborough Lift Lock is a 5-minute drive away.

Most recent booking for this hotel was yesterday at 14:40

Score from 52 reviews Excellent 8.9/10

Newest reviews for Comfort Hotel & Suites Peterborough

  • Anonymous
      Canada
    August 19, 2014

    Good location. Restaurants, grocery and shopping areas nearby. Lots of parking available. Staff kept up with breakfast rush.

    Poor maintenance. Shower head sprayed everywhere, room fan was very loud and smelled like rubber. Pool area had heavy chemical smell. Was given a smoking room when non-smoking was requested.

    4.2

  • Marion
      Canada
    August 9, 2014

    Young man (desk Clerk) moved us to a new room when our room was freezing and heater would not work at no extra cost. Breakfast staff very pleasant.

    Water supply was off when we first arrived. When leaving ceiling leaking in second floor hallway. Hotel getting very tired looking.

    7.1

  • Julie
      Canada
    July 29, 2014

    We enjoyed everything from the pool to the great morning breakfast. We have very loud children and nobody complained as far as we know. Hoping our next stay the children are a little quietter. As well what is wonderful is the no charge for the crib. Our baby felt right at home because we have the same one. The staff was curtious and friendly.

    My husband was a little disappointed because there wasn't a work out room but he managed to run up and down Lansdowne. I on the other hand only disliked that for breakfast it was always sausage. No variety in the meat.

    10

  • Johanna
      Canada
    July 22, 2014

    the room lived up to our expectation of comparable hotels, and we have no complaints whatsoever

    nothing

    9.6

  • Dave
      Canada
    July 6, 2014

    restaurant attached

    beds alittle soft

    7.9

  • Sonja
      Canada
    June 29, 2014

    Everything was great. Breakfast early in the am a real treat. Staff very helpful and friendly.

    10

  • Anonymous
      Canada
    May 7, 2014

    Staff were really friendly, made us want to stay longer!

    9.2

  • Jeff
      Canada
    May 1, 2014

    Restaurant Kelseys was attached to hotel

    Way to expencive for a two Star hotel and room was not complete. No table or desk to eat or work at . I complained and had $25.00 taken off bill still not happy.

    5.8

  • Laurie
      Canada
    March 29, 2014

    The room was clean and well presented. Beds were extremely comfortable. The extras, microwave, fridge etc were welcomed. Staff friendly, and helpfully gathered things I had forgotten in my room after checkout

    Pool could be cleaner. Rim and stairs needed to be cleaned

    9.6

  • Jacqueline
      Canada
    March 25, 2014

    they have smoking rooms and pets allowed

    9.6

  • Anonymous
      Canada
    December 28, 2013

    We've stayed here before as our relatives live close by. The staff is terrific and one of the attractions was having a pool.

    The breakfast could be higher quality.

    7.9

  • Karen
      Canada
    December 25, 2013

    Excellent location. Nice and quiet. Lovely breakfast. Loved those cookies at check in after an awful icy drive!! Perfect to relax. Extremely nice to have Kelsey's right adjacent so we didn't have to go out into the ice storm :)

    Staff member at breakfast was not the most courteous. Perhaps she was having a hard day. After all, there was an ice storm going on?.... Heating system loud and inefficient-- either cold or hot. Needs an upgrade. Bearable.

    9.2

  • Anonymous
      Canada
    December 20, 2013

    Fantastic water pressure in the shower and tub! Enjoyed the big screen TV but if staying a long time I would think that movies would have been a good option that was not available. Breakfast was good with lots of options in a nice setting.

    Check in and out attention could be better. Had to wait to get registered in while the customer in front asked about various items not related to their booking. Only one person on desk while others were in the area. suggest cross training staff to step in when others waiting. Had to go and get my bill vs having it under the door. The heater/ room had no thermostat to adjust heat had to keep getting up to turn on and off the unit. With the great water pressure come a noise issue from others using their washrooms as sound is very loud from adjoining units.

    8.3

  • Rosell
      Canada
    November 3, 2013

    nothing

    10

  • Anonymous
      Canada
    October 16, 2013

    Clean, comfortable, friendly. Great breakfast. Kids loved the pool.

    Can't think of anything.

    9.2

  • Theresa
      Canada
    October 15, 2013

    The staff immediately changed our rooms when we first arrived. I have difficulty breathing with mustiness, animals, smoke etc. The young man followed up immediately to see if second room was better.

    The first room, the refrigerator was not clean when I opened it. We didn't realize pets would have been in room

    7.9

  • Sylvia
      Canada
    October 4, 2013

    comfotable,well appointed room friendly accomodating staff excellant value pleasant breakfast area

    10

  • Anonymous
      Canada
    August 24, 2013

    The front lobby has nice appearance but wonder about the tile in the winter when it gets wet, slippery.

    The breakfast the day we left on Thursday was cold. The girl that there couldn't keep up. I waited 1/2 for fresh eggs so we left. Unfortunately, the pillows we found to be too small and the beds to hard. The security latch on the door frame is loose and the shower was too small and the shower head is too low. We found the TV reception to be questionable on some channels. The staff was very friendly.

    6.3

  • Kathy
      Canada
    August 13, 2013

    Lobby area very welcoming and breakfast was great!

    Even though we were in none smoking area, the smell of smoke was very strong in our hall way and sometimes could be smelled in our rooms. Will not book a hotel that allows smoking in building. Bed comforters were stained as well.

    6.5

  • Anonymous
      Canada
    July 17, 2013

    location perfect, beds comfortable, breakfast very good, staff friendly

    we had smoking room & preferred non-smoking which was not available. We were in room 336 and curtains need to be fastened better to wall - just looked like sloppy installation and maintenance - hotel not good for using walker to go in and out of building - doors not easy to open when both hands are needed on walker.

    7.5

  • Jennifer
      Canada
    July 12, 2013

    The price was ok.

    The air conditioner did not work and there were no fans available.

    5.8

  • Nina
      Canada
    July 8, 2013

    It was quiet, clean, friendly staffed, comfortable beds, awesome shower, great TV . The other occupants were well behaved and respected each other.

    10

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