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Resort highlights

Free WiFi Free parking

Activities:

Tennis Court Golf Course (within 2 miles) Hiking
Show map Copper Point Resort

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Newest reviews for Copper Point Resort

  • Anonymous
      Canada
    August 26, 2014

    everything

    Not enough parking

    10

  • Melanie
      Canada
    August 23, 2014

    friendly staff nice facilities helpful

    wifi was slow

    9.6

  • Carolyn
      Canada
    August 22, 2014

    Beds were comfortable, everything is modern and new. Housekeeping wonderful. We were able to bring our dog and stay in a 2 bedroom with our friends-this makes all the difference!

    To hear that our dog wouldn't be able to stay in a two bedroom loft suite:(. But we do understand.

    10

  • Greg
      Canada
    August 17, 2014

    Location is great room was nice, liked the parking.

    There seems to be no staff looking after the pool/exercise/washrooms. Not very clean, dirty towels piled up,garbage over flowing. Exercise room looked like it hadn't been cleaned for a year. Lack of overall maintenance.

    6.5

  • Linda
      Canada
    August 16, 2014

    Loved the location. Beautiful golf courses. Menu at restaurant was limited but food and presentation of their dishes were good! Staff were friendly and very helpful. The indoor and outdoor pools were excellent! Their two hot tubs were great as well! We really enjoyed our stay!

    Lightening in the room and although minor, no creamer/coffee whitener!

    9.2

  • Marilyn
      Canada
    August 14, 2014

    the pool area the rooms

    I thought the price of drinks was to high

    9.6

  • Anonymous
      Canada
    August 14, 2014

    Everything except for the restaurant

    The food at the restaurant was horrible. Ordered bouillabaisse and the seafood came out cold! Not like it was warm and cooled down, it was ice cold inside and disgusting... I actually had upset stomach when I went back to the room... Server was very nice, which sort of made up for it... But terrible food!

    6.7

  • Anonymous
      Canada
    August 12, 2014

    Pools, suite

    Check-in process and staff

    7.9

  • Anonymous
      Canada
    August 12, 2014

    The space and the wifi

    8.8

  • Dave
      United States of America
    August 12, 2014

    The facilities were outstanding in a great place.

    The room was small. Housekeeping was poor. Check-in was an excruciating experience. The service in thr dining room was horrible, 2 hours to get our meal!!!! The food was average to poor.

    7.1

  • Holly
      Canada
    August 11, 2014

    Staff was great. Excellent location. Close to golf, hot springs, Sobies and Tim Horton.

    The bed was a bit hard.

    9.6

  • Anonymous
      Canada
    August 8, 2014

    Kids loved the bouncy house Room was clean and big enough for our family. Enjoyed the patio and beautiful view.

    Not enough chairs around the pool to accommodate the number of people at the pool. Pull out bed was not comfortable. Had to ask 4 times for a cot to be brought to our room.

    9.6

  • Anonymous
      Canada
    August 6, 2014

    Beautiful area. Rooms spacious and comfortable. Pool & restaurant both very good. Lovely stay.

    Everything was fine. No complaints

    9.2

  • Joanne
      Canada
    August 5, 2014

    The resort was quiet and clean. The beds were very comfortable.

    Parking was a bit of a challenge at times. You could hear the water running from the upper suite but that was minor. The shower in the one bathroom was broken. All minor stuff.

    9.2

  • Alix
      Canada
    August 5, 2014

    Everything was amazing; try the pork tenderloin the Elements restaurant onsite. Golfed both courses; the Ridge and the Point. The Point was unreal and PGA class, the Ridge was the most fun I've ever had golfing. The hotel was gorgeous, pool so relaxing and drinks were flowing. They were able to accommodate our friends who had a dog and somehow made room for them. WILL BE BACK :)

    Wifi was poor but who really needed it? Not me! And the hot tub hours; perhaps be open a little later for the adults.

    10

  • Anonymous
      Canada
    August 5, 2014

    Location is great, bed was comfortable, staff was nice, food at wedding reception was great

    The little details matter, like signs from the parkade to the one door to get out we're not there, light out in room that I had to ask twice to fix, room keys that didn't work, really loud air conditioning, called front desk and never got answer, if this is supposed to be a high class place all the little details should be taken care of

    7.5

  • Leona
      Canada
    August 5, 2014

    Loved the pool.. room was great great place for family kids loved it!

    Front desk staff and wait staff at elements very inattentive and lacking . Not helpful at all. .. spent more time talking to each other. . Poor service

    7.9

  • Anonymous
      Canada
    August 5, 2014

    New, modern and very comfortable

    Check out was at 11:00 and there were not very many luggage carts so we had to make a couple of trips to load our cat and the door locked behind us at 10:40 and we had to ask to get back in

    8.8

  • Dave
      Canada
    August 4, 2014

    The pools were great. nice landscaping Only had breakfast on site but it was good. In house pizza good too. lobby was tasteful and welcoming. We did not bring our dog but were surprised at how good the dog guests were treated!

    Room cleaning between guests was not the best. Many hand marks and dirty ledges.

    7.1

  • Cheryl
      Canada
    August 4, 2014

    The room was gorgeous we had a suite 20th a king in a separate room and a pull out in the main area. Walking distance to the pool and hot tub on the main floor. Very convenient!

    Pull out was by far the most uncomfortable bed I have ever slept in...put 2 comforters down to try and prevent feeling the springs but still a horrible sleep

    6.3

  • Anonymous
      Canada
    August 4, 2014

    Pool facilities were great, the room itself was decently equipped and decorated.

    We were double billed for the room on our visa, no staff were able to refund the charge - one staff member went to the back and said the manager would do the refund but when we checked out they said the had no record of the double billing even though we provided them our visa statement. They put us in an adjoining room so we heard every word from next door which included a crying baby and someone sleeping on an air mattress on the balcony - didn't think that would be acceptable in a resort like this. The glass wear in the kitchenette was absolutely filthy. Didn't want to touch it let alone drink from it. Service was poor all around - no towels at the pool, didn't get new glasses when requested, checked in and maid services hadn't finished cleaning the room etc. Wouldn't stay there again or recommend it.

    5

  • Peter
      Canada
    August 3, 2014

    The restaurant. Nikki (I think was his name) was friendly and attentive during our daily breakfast in the restaurant and the food was good. The pools were warm and clean. The room was clean and it was convenient to have the mini fridge. It was generally (see don't like comments for exception) quiet.

    The sound-proofing around the door which can be opened to join two rooms was terrible. People speaking in the next room sounded like they were actually in our room. It makes you feel that your intimate moments would be the neighbour's evening entertainment. The "energy saving" lights are so dull that one cannot read in the room after the sun goes down. The bedside lamp had a mere 40 watt bulb.

    8.3

  • Jamie
      Canada
    August 2, 2014

    The staff were very helpful

    The restaurant was a disappointment, poor service. It was not busy but took forever to get our drinks. Food all came at different times then I asked to see a dessert menu and he never came back with one so we got up and left out of frustration!

    9.2

  • Lisa
      Canada
    August 1, 2014

    Very nice facility including lobby, suites, pool area, firepits, golf course, and parking. Lots of things for kids to do - there was a jumpy castle, they borrowed hockey stick and nets, tennis court, etc. Some staff were excellent but it was not consistent. We would stay here again.

    The room was very clean when we checked in but regular daily maintenance was not great. Sometimes only garbage and towels were changed while I would expect more for the cost of the stay and use of the term "resort". During check-in we did not get the room we reserved (although it turned out ok) and my sister's family who we were traveling with had to wait almost an hour to get their room (about a half hour after the check-in time of 4 pm). The staff person checking us in was not very friendly or helpful but we did deal with other staff later who were much more so.

    7.9

  • Dan
      Canada
    August 1, 2014

    Layout of 2 bedroom suite, BBQ on Porch, View of the mountains, Staff

    Couldn't stay longer

    9.6

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