I certainly didn't find the staff overly friendly. Bordering on rude in fact. I called to ask if they had a charger for Blackberry, response, "no, we don't"...no, sorry, we don't. etc. I also found it strange they didn't have any, as every hotel i've been to have had...also, phoned in the morning to ask about breakfast as I didn't see anything in the room about the hotel itself, response was, "ya, you can go to the Bistro< or whatever it was called, i said I just wanted something small in the room, "oh, i'll transfer you, didn't tell me to whom, anyhow, for the money I paid, found it less than mediocre...wouldn't stay there again.
The comfort of the bed and cleanliness...I was just there for a day, so didn't use the facilities, so can't comment on them.