Crowne Plaza Hotel-Niagara Falls/Falls View  

Beautiful, charming old hotel, staff very friendly & helpful, magnificent view from windows of Niagara Falls, great location.

Nothing

Location

Rooms are small. Washroom and carpet needs upgrade.

Location was the best thing about this hotel. Staff were lovely.

Beds were like rocks. Walls like paper. Room was small and dated and defenetly not worth the $200 pet night. Toilet made this crazy noise when next door flushed their own one.

main floor

l did not like atitude abot hygiena on water park. People do not take a shower before they using sweming pool,also there have no small water spot for desinfactions feets before you enter in pool area, also so many people come with shoose in pool, we sow men with construction bots... That was disguasting, l never see in my life something like that.In same time babyes were walking around on that bacterya zoo flor.

Location and Comfort . For those who wnat to bring the family or travelling from or to USA is perfect place to stay .

Price . The price should include breakfast and Parking .

The room was very clean. Adequate supplies in the washroom. Rapid check out.

Hidden fees (they charge $75 a night as a pre-authorization in case of damages which is not written on their website or in the info book in the room).

great location helpful staff clean comfortable rooms

Location and ambiance. Views were excellent too.

The airconditioner was very noisy, but fortunately the windows open, and we prefer fresh air.

We did not like it at all the price is not worth it, the roomes are small and out dated. We would not recommend going there. Plus we end up paying extra for the water park; not good. The only thing that was ok is the water park but I think it should be part of the motel package. We will not go again we rater go th great wolf loge

The location and the view of the Falls is excellent.

Air conditioning in rooms not sufficient on a hot humid day. Bathroom really outdated and no exhaust or air in there.

Needs an upgrade getting a little tired looking on the inside. A mini fridge in the room would be good!

the proximity for the activity

the view on the hotel pool

Location, that's about it.

Bad organization ; I called 1 week prior to my stay to stay an extra day.Obviously, it was more complicated than I thought, especially that the extra night was a monday(quiet). To many complaints to write down.

The staff were very friendly, helpful and accommodating. The bed was very comfortable.

The room was extremely cramped ... the tiniest I've ever stayed in although the price was high even with a discount. It was a very poor value-for- dollar hotel ... way too high a price for way too small a room. I do not plan to stay there again.

Perfect location. Excellent and friendly staff - received upgraded room with Falls view before even mentioned upgrade. Eat delicious dinner at the Rainbow Restaurant with a big discount (see add by the elevator). Room was clean and renovated. Enjoyed our stay for 100%.

Location is excellent!

Room too small though the room I stayed was already a bigger room in the hotel.

The Staff were all very freindly and helpful. We had a wonderful stay at the Crown Plaza.

the location was nice

The rooms are too small and they charge a lot for those tiny little rooms.... the billing system is bad... and there is nothing special about the place except for the location!!

La posizione e la vicinanza delle fermate autobus

La promiscuità con le sale gioco, l'accesso alla piscina, troppi bambini selvaggi e genitori inesistenti. - Gente maleducata che circolava in costume da bagno nella hall, negli ascensori, nei corridoi e nelle gallerie dei ristoranti. - Alla sera alcuni ragazzi andavano a cena al self service in costume da bagno.

Molto comodo con vista su entrambe le cascate.

Struttura vecchia.

Points positifs: Personnel très courtois et bonne situation géographique pour toutes les activités.

Expérience très décevante. La propreté de la chambre était vraiment décevante. Il y avait des cheveux sur le plancher de la salle de bain à notre arrivée et ils y étaient toujours lors de notre départ. Le téléviseur et la table de chevet étaient poussiéreux. Nous avions le déjeuner inclus dans notre forfait, nous avons donc déjeuner à l'hôtel. À tous les matins nous avons dû faire remplacer des tasses à café qui étaient soit tâchées de rouge à lèvres ou cernées de café. Les assiettes à buffet n'étaient pas très propres non plus. Nous devions en mettre 2 ou 3 de côté avant d'en trouver une propre. Il y avait des aliments collés dessus ou dessous. Pour la nourriture c'était également décevant. Les ananas n'étaient pas fraîches et avaient une couleur brûnante, sauf le dernier matin. 1 tranche de melon d'eau sur 3 était molle. Les pêches étaient en conserve alors que l'on se trouve dans un endroit où les vergers abondent et que l'on est en saison. Les chambres sont vieillottes et la finition pas très soignée.

מיקום מעולה, נוף מרהיב למפלים, ארוחת בוקר ברמה סבירה.

חנייה של המלון בתשלום כנ"ל שירותי האינטרנט.

Lhotel est placé pres des attractions touristiques

Chambres trop petite avec beaucoup de bruit..on étouffe beaucoup dans la chambre, dans la salle de bain il n'a pas de ventillateur et on est installer directement sur la vue du stationnement ce qui cause un bruit sourd et fatiguant

Très bien situé, beaucoup de commodités. Les principales attractions sont à distances de marche.

Climatisation un peu bruyante et chambre petite mais convenable. Choix du menu du restaurant de l'hôtel plutôt restreint. Frais supplémentaire de 20$ pour le stationnement mais c'était tout de même clairement indiqué sur le site internet.

ligging van het hotel, kwaliteit van de medewerkers bij de receptie, faciliteiten in het hotel

Klantvriendelijkheid van de medewerkers in het restaurant, waterpark dat dus NIET gratis is voor mensen die in het hotel verblijven.