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4249 River Road, L2E 3E7 Niagara Falls, Canada – Show map
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62 verified reviews
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Crystal Inn's staff speaks: English
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Golf Course (within 2 miles), Fishing, Cycling
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, Fax/Photocopying
Non-smoking Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
3:00 PM - 11:30 PM
11:00 AM - 11:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All older children or adults are charged CAD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 62 reviews
Value for money
Show reviews from:
Just a 15-minute walk from the Falls and scenic parkway, this multi-leveled motel features an outdoor swimming pool surrounded by a deck with lounge chairs.
Score from 1008 reviews Very good
This Niagara Falls, Ontario hotel overlooks the Niagara Gorge and Whirlpool and is adjacent to the Great Wolf Lodge, a water park. It offers an outdoor pool and free parking.
Score from 95 reviews Review score
Located just a 5-minute walk from Niagara Falls, this hotel features a microwave and a fridge in each guest room. Free Wi-Fi is included.
Score from 710 reviews Review score
Offering a seasonal outdoor pool, Blackstone Inn is located in Niagara Falls. Free Wi-Fi access is available. Niagara Falls lookout is 600 m away.
Score from 78 reviews Review score
location beautiful across from river
bed quality the worst! felt like sleeping on a boxspring! bed didn't even reach my knees and i am only 5'4. old, old facility. very ugly and decrepid!
very clean and private in a good location
Big rooms; beautiful bathroom, very clean. Good staff.
clean sheets on so-so beds
Dirty worn and stained carpet. Cracks around the base of the tiny toilet. Tiny toilet net to radiator with lattice covering it but sticking out so your arm got scratched when reaching for the thin toilet paper on the roll next to it. Shower with virtually no spray or water pressure and positioned about 5' high. Curtains faded panels of two different colors and lengths! One very cold personality of two ladies who run this and had just acquired it a few months after the property had been sitting vacant for 1 ½ years. We had stayed at this property twice before when it was run by different people about ten years ago. It looks like it was just left to decline and it definitely was NOT the same. These ladies need to update this property drastically. They also need to be friendly and outgoing and welcoming. The friendlier of the two said they were Italian when asking about a good restaurant. She sent us to a place she said all the locals go for real Italian food. It was terrible. It tasted like canned spaghetti. We should have gone to my favorite in Niagara Falls, the Sandstone Grill which though more expensive, was fabulous when we were there last.
Very clean room, friendly staff, quiet.
Remote not working. Not a big deal.
-separate sink from the bathroom -quiet area
-Showers were Horrible!..switch between scalding hot to freezing cold instantly -"vinyl wall" surrounding the bath tub was not secure -Pool was closed!
Location was not bad but it was on a main road so road noise a big factor.
Your website lists the rooms as having soundproofing so I had no concerns about the inn being on a main road. Road noise was prevalent and made it difficult to sleep. No soundproofing!!! Staff thought I was daft when I asked about the lack of soundproofing. Toilet continually backed up and finally would not even flush. We had to use buckets of water to flush. Cheap sink faucets seem to have the hot water leaking over to the cold water tap and temperature was scalding. Toilet seat was really cheap, flimsy and loose. If you're not careful, it could shift under your weight and you'd fall off. Bathroom floor disgustingly filthy. Looks clean but just one wipe with a paper towel will tell the tale. For a newly renovated establishment, still felt rather rundown. Also not terribly clean. I have photos of papertowels used to wipe down everything before we unpacked - it was quite dirty. Even the fridge looked clean, but it was not. Air conditioning was very noisy and did not work very well. Considering everything else in the unit, we decided not to use the coffeemaker or the unwrapped cups.
It was great stay there. The only thing was thad the Rm curtain were to lite. Son light was in the Rm to early in the mrng. Also you can see from outside in ! But nice locatin super clean and the staf very nice. Blessings
Being on a WeGo route, access to the lake were easy!
Pool was out-of-service
Location and price
Needs privacy curtains for the window to block the light Cheap bed
Price was good, bed and pillows were comfortable, room was clean, staff friendly. Great water pressure, no problem with water temp. Out of the main drag, but close enough to access without traveling far.
Older building, if had noisey neighbors the walls were not too sound-proof. Coffee maker in room not very good. Not fancy place, but served the purpose if you just want to sleep, shower and get on the road again! Noisey A/C, but not a problem.
too thin front curtain
Very cleen and in a good location
Need to provide breakfast
It was quiet
It was so far and we got lost at first getting there hated it.
NICE BRIGHT CLEAN ROOM. FRIENDLY GIRL AT FRONT DESK. GOOD LOCATION.
PARKING LOT SEEMED TO BE LAID OUT FOR SMALL CARS IN SOME SPOTS. METAL STEPS TO 2ND FLOOR SHOULD HAVE SLIP PROOF COVERING ON THEM.
That there was a fridge in the room.the view.
WiFi.and no microwave.
Close to the falls, clean comfortable room.
Room was not ready for arrival, had to ask for microwave and fireplace that were in the listing. Pool was not open.
Friendly & polite new proprietor.
The room smelled damp, moldy and swampy. Won't stay here again. No coffee pot in room, no ice readily available - rationed out by desk clerk... seriously...
very clean room,the only negative thing is the musty smell of the carpet but the lady at the counter said that carpet will be replaced soon and apologized for this. Far from the "tourist" area,quiet, nice drive from the falls
musty smell of carpet
Decent price, friendly staff, and good location.
Spider webs, centipede and hard mattress hurt shoulders.
Nice and clean motel.
Location is driving distance to attractions.
Spacious room and exactly as was described on booking the king size room (after changing room due to a bad tv reception due to a previous occupier of the room), clean apart from 2 ants noted in the bathroom but no more after I eliminated them.
Tv channels weren't that great. And a selfish room occupier about 2 doors down making too much noise opening and slamming door up to midnight which prevented me from sleeping, don't think the owner believed me fully and when he came out it stopped (possibly as they heard me voicing my complaint loud enough for them to hear). No kettle or microwave for making coffee in the room, which would make it even better obviously.
The Motel is rather old, but the room was clean and quite comfortable. The heart shaped Jacuzzi was the most comfortable and longest one we've seen. We are both tall and always found the corner jacuzzi's to be really small and uncomfortable. There was also a gas fireplace in the room. The Cyrstal Inn has an outdoor pool but it was too chilly to go in. The room we stayed in was usually $199 and on Booking.com we got it for $99 which was a great price. Nothing fancy, but comfortable.
Helpful staff with regards to sight seeing.
In need of updating.
Location was great. Front desk personnel was friendly and helpful. Price was great!!
Is a little dated, a modern update would be nice - but had no effect on you stay. And the complimentary items could be a little bigger. (soap bars and shampoo). Over heard "cleaning staff" cursing and swearing as they cleaned other rooms. Very unacceptable.
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