Days Hotel & Conference Centre - Toronto Airport East  

It is hard to believe that this type of property is still in existence today, and even harder to believe that Wyndham would allow a franchisee to run this type of operation under its umbrella. From the malodorous rugs smelling of beer and urine, to the tattered curtains with holes in them, to the mold in the bathrooms, cracked bathroom fixtures and damaged old TV sets, pictures available, this was indeed a horrible experience. The first room assigned had an air conditioner truly noisy and perhaps above 90 decibels and therefore unsafe to one’s hearing. I was transferred to a second room with the same noisy air conditioner and tattered curtains, mould and dirty, dirty rug. I had booked via the net and specifically asked for a quiet room yet Claudio and Nellie at check-in acted as if nothing was wrong. Of course the Manager of the property was not available, although the Car Rental Agent took an interest in why I was seeking the Manager until he agreed under questioning he was not involved with the Front Desk. This property is a disgrace and I feel as if I have been taken, and my 150. room charge exclusive of tax was a winfall to the property owners. I now have doubts about the Wyndham Group of Hotels. This Inn’s Web Page is truly misleading. It is an unqualified Dump. I am giving Wyndham a chance to respond before posting my opinion and experience throughout the Internet. After 40 years in Management I am of the opinion that Mr. Conroy Lowrie needs remedial education in hospitality management, and it should be so noted by the property owners if they want to meet minimum hospitality standards of a worldwide hospitality group. The property owners are ultimately responsible and I acknowledge this is a Wyndham issue.

Everything

Close to highways.

There was problems from the first moment we checked into the hotel and it continued for our entire 4 day stay. The hotel is out dated and in need of serious upgrading.The staff made excuses for the problems but never resolved them and did not seem to care. The features they said they had were either not working or did not exist. It has to be the worst stay at a hotel in over 20 years. I would expect more from a brand name hotel, and staff that cared. At one point they were endangering the lives of guests and never did anything about it. You should not offer this hotel on your list of places to stay. It is not worth it at any cost. Don't go to this hotel!!!!

It was very close to the bus stop for the subway station which you could take to travel all around Toronto.

The first thing that hits you is the smell of the room... Wasn't very pleasant. The staff were helpful, however... If you're arriving via Courtesy Shuttle or leaving for the airport via courtesy shuttle... Prepare to wait for at least an hour or more. The taxi service was absolutely horrid. Had I not left hours before my check in, I would have been extremely stressed. My departure time took over 2 hours where I sat in the lobby and waited for the taxi. My advice, just call a cab. Breakfast was very bland. Cereal, apples, juice and bread. Not much of a selection, although it was complimentary.

We needed a place to stay between flights and this hotel worked out perfect.

no thing

A services is very bad, and a hotel is very far to every thing. the location is very bad

The price is affordable and location is central!

Wrong advertising... No fridge or microwave in room as stated on line!

They had a shuttle service to and from airport. The pool and spa area was nice but inconvenient to access from the room we had.

Place was under construction. There was no place to eat. We walked to a shopping area to look for a place to eat but the area was sketchy so we returned to the hotel and ordered from a take-out with delivery. I would not reccommend this hotel.

My main complain that the noise, it is too noisy you should do something about it for instance all young residents have them on one floor and people who are travelling for buisness in another floor.

We are traveling a lot and I’m not a usual complainer, but ……………. Extremely stinky room and corridor. Beddings look old or not cleaned properly. Pillows stinks. Windows and the frames where absolute disgrace. Dusty. We were very tired for a complaint that evening. We didn’t expect to pay for that? I hope you have only one room like that. SJ

The staff was helpful for giving us directions etc.. we appreciated the breakfast, but the room was not clean,, and also the windows were not secured so all through the night we heard the howling wind....

see above the room was not clean,,, and the windows were not secure so all through the night we heard the howling wind,,, very little sleep

Staff was friendly at the front desk. Close to shopping and the subway Nice to watch the planes going to the airport.

Continental breakfast was good and comparable with other hotels that I have stayed at.

The room smelled as if it was a smoking room. The bed was very, very soft. Probably had not been replaced in 20 years. The curtains were broken. It was not possible to set the temperature in the room. The heat was either on or off. During the first night I had to switch it off because it became way too hot!!!!!!!!!!!!!! It was possible to hear through the walls, i.e. no sound proofing.

Convenient since the trade show was in the hotel

It was dirty all over. The temperature in the room was too hot. The furniture was falling apart.