The only real complaint we had about our stay was the construction noise at 6AM!!! This was simply unacceptable. They were doing some construction on the roof and what sounded like the room above. Two mornings of our stay, we were woken by these noises, and although the front desk said they would investigate the noise, nothing was ever done. NEVER...never should construction in a hotel start before 9am.
Beyond that...we were very pleased with our stay at L'Institut.
For the three of us, we chose to get two, King-sized rooms. From the first moment we entered this modern, simply decorated hotel, we were impressed. Our receptionist on the 13th was so very friendly, and answered any questions we had.
We then parked in the below parking lot for an additional fee. Very conveniently located though, with the elevators right there, taking us to our floor.
On entry in the rooms, we were blown away by the bed, and amenities. The best part, having a balcony overlooking Mont Royal and the lit Cross. The bed...Oh the bed....so comfy, although in the summer, you do need to turn your AC on high, as to not get too hot underneath the down comforter. The room is appointed with a fridge, which was very convenient for us, a Nescafe machine (although 2 pods for two VERY small cups of coffee we found to be a bit stingy. Also, a Decaf pod would be appreciated), food and drinks for purchase at an exorbitant price, and a beautiful bathroom and shower. There is also a bathrobe, umbrella, full-sized hair dryer, and the bathroom is equipped with all the soaps, lotion, and shampoo you could ever need.
The hotel is located right beside Sherbrooke subway station, which is VERY convenient if you don't want to walk to St Catherine's or Old Montreal....or can't make the walk back up the hill on Rue St Denis. Rue St Denis is also littered with a variety of restaurants to choose from, and Chinatown is only a 5 min drive away. If walking...simply wear comfy shoes. If you need any maps or guidance, the Concierge has all of those, and though I found her to be a tad cold, she was helpful in her directions.
Although the breakfast in the beautiful dining room was appreciated, we found it to be quite repetitive by the third day. It would be nice for them to switch it up every two days or so. Although it is said to be included, if you have a second person in your room, you do pay more because of the breakfast. We only found this out on check-out.