Delta Bow Valley  

Excellent on site lounge - friendly, good service, great food. Great to have on site Starbucks. Room service was prompt, friendly and fresh and hot. Nice to have underground parking. Good location - easy access to shopping and river eLk. Lots of restaurants in the area. Good proximity to the Saffledome. Staff was accomodating with requests - late check out, luggage storage , concierge services. Would definitely use this property again.

The location of the hotel.

The extra charges for services. Like parking and internet.

quite; convenient; comfortable

no wireless service; restaurant prices high

Cost of reasturant and loung area. Vey pricey considering the room rates already.

The bed was very comfortable. Also when we called the checkin desk and told them we needed towels to go to the pool they rushed up 2 cover ups and slippers so that we could go to the pool with our bathing suits on. This was nice. I also liked that they brought us a newspaper each day so we could keep up with the news.

I did not like that there was no shower cap in my room.

Location and price were good for my purposes, staff were very helpful. The bed was good and the room quiet.

Expensive restaurant. I left the premises for breakfast. Some of the dishes were okay value but others were terrible value. The decor is dark and stark. I really dislike the toilet rolls hidden under the vanity in the bathrooms, and always struggle to figure out the baht/shower faucet.

The Conscierge was very pleasant and helpful.

I booked with the Delta Bow Valley since the web site mentioned mountain view rooms, but when we checked in I mentioned that to the lady at the front desk that I requested a mountain view room and she informed me they do not have mountain view rooms,and when I questioned having to pay for parking even though we were guests at that hotel she said that all hotels in downtown Calgary have to pay. It wasnt so much about having to pay, it was how she said it. I found the lady to be rude. Since the checkin desk is the second employee that guests are in contact with, I feel with the lady who checked us in is not representing the Delta Bow Valley in a positive way.

Overall the quality and service was good to excellent. They were flexible in requests and met my needs. Would definitely stay there again. Value was good.

We really liked the breakfast donated for donors to the Salvation Army fundraiser.

Clean, friendly staff

The beds are awesome with a pillow top mattress we really appreciated!

Nice Room, relaxing atmosphere

Outside city noise can get pretty loud especially with a fire hall next door. Didn't like having to pay extra to park in their parkade should be included with room.

We enjoyed its central location and downtown location. It was reasonably priced and it had amenities such as pool, hot tub, fitness, underground parking. The only drawback is that the underground parking was filled to over capacity so if you came in late you had no parking spot. The hotel staff did warn us about the parking situation however.