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525 Tunnel Mountain Road, T1L 1B2 Banff, Canada – Show map
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46 properties in Banff
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163 verified reviews
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Douglas Fir Resort & Chalets's staff speaks: English
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Golf Course (within 2 miles), Skiing, Hiking, Water Sports Facilities (on site), Sauna, Fitness Center, Turkish/Steam Bath, Indoor Pool (all year), Game Room, Playground
WiFi is available in the hotel rooms and is free of charge.
Wireless Internet Hotspot is available in the business center and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), 24-Hour Front Desk, Currency Exchange, Ticket Service, ATM on site, Babysitting/Child Services, Laundry, Dry Cleaning, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 20 per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 163 reviews
Value for money
Show reviews from:
In Banff National Park, this resort features panoramic views of the Canadian Rockies. It also offers an indoor pool and 2 hot bathtubs. Free Wi-Fi is included. Downtown Banff is half a mile away.
Score from 988 reviews Very good
Nestled on the outskirts of Banff, this comfortable hotel offers guests close proximity to outdoor recreational activities and welcoming facilities just 3 miles from the Sulphur Gondola and Upper Hot...
Score from 823 reviews Good
This apartment-style property is in a secluded area on Tunnel Mountain and offers stunning views of the center of Banff and the surrounding mountains.
Score from 422 reviews Very good
Situated just minutes from the center of Banff, this comfortable inn offers convenient amenities and leisure services within walking distance of many area attractions, parks and ski areas.
Score from 265 reviews Good
Love the outdoor hot tub!
Calling us at 11:05 to vacate the room.
I love this resort! The rooms we've had have been more than we expected, the location is prefect and the staff are always knowledgeable and helpful.
The renovations going on made the amenities we were most looking forward to enjoying unusable which would be our only disappointment. When the renos are finished this resort will he back to the shining 5 star we know it is!
In liked the nature on my door step, the wood fireplace, and the playground and waterslides.
Internet connection is very poor, and has been my last few st s.
The room was clean and beds were comfortable. Close to town and hiking/biking trails.
Layout of the facilities in the main building (pools, play area etc...) was a bit spread out and convoluted.
The play ground and water park
That we did not know that the lids pool was closed
kids have a great time always. Playland , pool waterslides. love the free bus pass, never have to drive if you are going downtown or to the main attractions. Saw many animals, deer, elk right outside our room.
never cleaned our room. Had to call them to come and clean it and we stayed 3 nights. They cleaned it the night we left
Play area, pool out door hot tub, location
Mon working pay pop machine eats your money
Didn't like basement feel to condo
Needs to be updated
Staff were incredibly friendly and helpful. Great price. Very clean. Amazing view. Kitchenette and full fridge was a great asset. Free parking.
A little difficult to find for first time travellers to banff.
Stocked wood pile upon request!
My stay was too short!
The staff was friendly and helpful. My room was almost the cleanest hotel room on earth, and everything was working in the apartment.
It is a little worn out in places. The door to my room had very obvious marks from a break-in attempt and had not been replaced. Some of the furniture wasn't as good as it once was.
We stayed one night only and loved this resort. Waterslides and indoor park makes this place super fun for kids. My kids can't wait to go back and stay more days there. I also really liked the kitchen of our room. It was full with cups, plates and all other cutllery. when we checked in, reception staff called after 10-15 minutes to check if everything was ok in our room.
the kitchen is well equipped
the mouse that was in the tub at 5:00 am. I understand, the hotel is so close the nature area but some caution is necessary to avoid this kind of inconvenient, because mouse can transmit disease
Great place for families and a nice location out of the main core of Banff.
Lovely outlook on to garden area - thanks for the snow. Helpful staff. Useful laundry and grocery store on sight.
Nice for groups!
Booked for 6 people, got 4 pillows
The fact the aqua center didn't open until 4 pm
Location and view
Old facility, needs upgrading. Extremely overpriced, probably due to the restricted competition enforced by the National Park.
kitchen size of beds size of loft unlimited bus and bus stop location location view from balcony hot tubs
no dishwasher soap no toilet paper no "do not disturb" sign provided and housekeeping woke us up at 9AM
Premium location. Far enough and close enough from Downtown. Lots of space (at least for a couple), could accommodate 2 couples or a couple with children.
The construction is odd at least for the type of cottage we stayed in. There were 4 units per building and the downstairs unit is right under entry/bathroom of the upstairs unit. Our upstairs neighbors woke up at 5AM every morning and were disturbing us without being especially noisy. Quite annoying as you can't really complain especially if the resort is full as they won't be able to move you.
The bed and shower were good. Bathroom clean
Chairs very sticky. Not cleaned. We had mice in the apartment and complained at the desk. Did not get any discount or other because we booked through booking.com . Very bad.
The beautiful scenery surrounding us. The BBQ spots for anyone to use.
We weren't given enough information upon check-in. We stayed two nights and didn't know how we should ask for cleaning/new towels. We didn't get any. We did get our bathtub to drain better after asking but the washroom fan didn't get fixed. The pull-down bed gave our 3yr old a rash.
I liked the setup of the room. We stayed in a loft... 2 beds upstairs, Murphy bed & couch downstairs.
I did not like that the description of the room was not clear as to where the room was located. We thought we were getting a chalet loft. I also did not like the hidden fees for extra people in the room. I searched for a room for 4 people, it did not state the rate was for just 2 adults. If it was, the room shouldn't have come up as available.
Enjoyed ourselves very much!!! Lovely location, courteous ,and helpful staff!!! Great attractions & services.
Pool facilities and indoor playground were great for the kids age 2 and 4.
Room was very dated, dishwasher did not work. Bed linens were clean but the rest of the condo was not great.
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