Hotel du Fort  

Our room was enormous, bright, very comfortable and spotlessly clean. The staff at reception were friendly, knowledgeable and helpful in responding to our questions about the neighbourhood, the city and public transit. I would definitely choose to stay here again.

Easy access to downtown. Good views.

The heating was so noisy it woke us up many times during the night. Upon arrival we were told that the non-smoking rooms were sold out. We were told all that was available was a smoking room. We checked it out and the smoke smell in the room was overwhelming! Upon returning to the front desk and after much ado we were given the non-smoking room we had reserved. There were annoying problems clearing the voice message system and frustration in getting the safe to work. Front desk staff had an aloof attitude.

The location was very close to a street with stores and eateries. Not too far from a subway station to go to other areas of the city. A walking distance to Parc du Mont-Royal. Buffet breakfast was good. The hotel staff was very helpful.

Parking overnight cost $18.50. The underground parking has two elevators to go up to the lobby. The one in the center was not accessable since the door to the elevator was locked. The only sign on the door was "Use the other door for Hotel du Fort." The sign should instruct to use the other elevator which is away to one side of the garage and not easy to find.

Staff is pleasant and courteous. Location is convenient and accessable to shopping areas. Room is a good size and has convenience of fridge and microwave.

- strong smell of cleaners in both lobby and room was unpleasant and gave the suggestion that it was masking some other issue. Showers leaked and fittings in shower were difficult to move to avoid the issue. Staff seemed unaware of issues with parking that occurred due to mechanical issues with the parking arm. There was no information provided to guests and no recognition of the inconvenience that this caused.

I like the fact that it was small and intimate and very personal.

I did not like the fact that there was not a restaurant for dinner in the hotel. As a single on a cold night I did not want to venture outside late at night.

The convenience of the location, price and counter with sink for making hot beverages.

The cleaning staff forgot to close the room door after cleaning, and to replenish the empty kleenex box.

Good rooms with efficient and polite staff

You need a coffee/ lunch room and possible dinner with a very select but variable menu so we can stay inside the hotel for a period of several days.

Location, price, size of rooms, speed of service, quiet,

Breakfast - scrambled eggs not fresh.

I like the fact that the hotel was a good price and the facilities were clean, comfortable and that the rooms came with a kitchenette (sink, microwave and mini fridge). This made it a much more convenient and comfortable week for me.

Great hotel, the service at the front desk was welcoming and great. Clean room.

A living room/lounge would be good in the lobby for guests who have to check out but need somewhere to stay if their flights are later in the day.

Extremely spacious room with windows that open. Kitchenette & grocery store nearby!

Very centrally located, comfortable, good value for money.

A nice small hotel. The room was large and well appointed. The staff was very helpful. Clean and well kept.

In the city, but not it the middle of any of the city's attractions. While the room was large the bathroom was very small.