Comfort Inn Toronto Airport    

airport shuttle, breakfast

It has no elevator!!! I was traveling with a weeks worth of luggage and had to take it up a flight of stairs, only to get to the top and have to thump them down 5 more steps. Ludicrous.

The bed and especially the pillows were extremely comfortable...

very convenient to airport, did not use the shuttle (we had a rental) but very good service was provided

Extremely friendly staff

Room and bed.

My wife had a very bad foot and could hardly walk. I was surprised that no wheelchairs were available and there was not even an attempt to secure one. After all you are an airport hotel and am sure you have clients , because of accidents, need some assistance. Our previous hotel in Mexico City not only had wheelchairs but personnel ready and willing to help.

shabby, dingy, 70's time warp. Paint and stair carpet looks original.

Very close to the airport. Good if you are on a trasit fligth.

The staff were very, very helpful. In particular Ceasar the driver, the night clerk, the manager and the bar staff for a much needed and appreciated very late night beer. In the morning I could find nothing at the buffet so the manager brought to my room a poached egg sandwich. All above and beyond the call. The room was comfortable, clean, and ideal for a quick layover. Jim Chemainus BC Thank you

Called and told me I'll have boxed breakfast in my room(early departure), and font desk lady confirmed it. There was nothing. Font desk lady was impatient and irresponsible.

The comfort of the room.

Proximity of Terminal 3

The argument between the bar owner and the reception lady. She asked him to close the bar door because it was too noisy and he answered saying that " he would make a lot of money to-nite and he didn't want to close it."

location and price, transportation available

rooms needed some updating, rooms had a musty smell

Staff were friendly.Breakfast was ok

Over Priced for the rooms.No elevator and had large suitcases to carry.Pictures advertised of hotel were not acurate.

Beds were very comfortable. They had a choice of pillows. Very convenient to the airport. Great continental breakfast. Friendly staff.

One of the beds did not have clean sheets or pillowcases (covered in hair). Since there was no house-keeping staff on duty, we either had to change rooms or make the bed ourselves. We chose the latter.

Proximity to International Centre. Great bed. Breakfast good although at 8:30 am, the scrambled eggs were bad. Very nice front desk people. Easy to get into and out of.

We only arrived at 9:30 pm, just in time to sleep so didn't even look at what amenities were available.

Front desk staff where helpful and considerate

There were small bugs at the base of the bathtub

This is a hotel I would recommend for overnight stay. TH staff is efficient. There i a restaurant open late until midnight which is great when you arrive late.

The only problem was the long time, I had to wait for the shuttle service.

The beds were super comfortable - we were relunctant to leave them ! The staff were very helpful and allowed us early access to our room - which was very much appreciated.

The bedroom was a little cool and there seemed to be no way to rectify the matter. The restaurant was not up to the standard of the rest of the hotel - the food was rather poor.

Nice to have the bar in the me building, with good food.

Easy access to airport!!!!

The free breakfast is excellent and the shuttle service was excellent. It was clean and comfortable. Staff were friendly

Room service was non existant- had to go get it ourselves

close to airport, free shuttle, comfortable room

Clean and friendly staff

The bus shuttle from and to the airport was on time. The room was spacious.

The shuttle is not equipped for people with special needs, they had a strange ladder to use it.. very dangerous. The breakfast was very poor...

Shuttle, Front staff