Hotel Elegant    

Location close to McGill University and attractions Free breakfast Housekeeping staff was the only friendly staff

Unfriendly reception staff No A/C most of the time Noise No proper place to walk the dog close by to the building Garbage disposal difficult

Great location and place right on the money for what we paid...10 min walk to the centre or <2mins on the metro!

Cranky old cow in the free breakfast room!

croissants & muffins free wi-fi paid parking was close by

smell temperature control limited continental breakfast (only muffin and croissants) small styroform cups for lukewarm coffee & tea rough cheap towels rooms not like pictures

The staff was very friendly and helped with whatever we needed. The price is right and the location (right next to Quartier Latin) is prime.

Our room smelt like smoke when we arrived. I told the front desk and I think they sprayed air freshener which helped, but there was still a slight smell the whole weekend. There were some stains on the sheets and carpet.

There was mould on the shower curtain.

good value for Money proximity to public transport

Breakfast and breakfast room were awefull. One stale Croissant, one Muffin, cold from the fridge, blisterpacked jam, no butter, terrible coffee. Small room with just four tables. During peak time guests had to take their breakfast to their room. If you compare Hotel prices, you should compare breakfast not included prices.

The guy at the front desk was very helpful and knowlegable. Great location and the rooms were perfect and extremely clean .

We as a group did not have any complaints .

Very tidy and silent hotel. Best for its value.

The hotel is located in the Gay Village. :)

very clean and comfortable bedrooms; staff was also very friendly

walls were not sound-proof and you could hear your neighbours quite well.

Exelent ubication, confortable room,good parking and good breakfast. We get just to te price!

Miss cleaness in the washroom. The custome service lacked interest understanding foraneas lenguages.

Easy to get to, Nice location and near the train station

Nothing

Stains on pillows. Rip on windows screen

Convenient to metro stop Berri Uqam Walking distance to cafes/restaurants Low price

Room was depressing Blankets had holes Walls were paper-thin -noise issue Room was HOT - wondered why there was a fan in the room in April

Central location

Occasionally noisy guests

Everything

Nothing

Staff was the best thing about this this hotel. Very friendly and helpful.

Could be a better selection of food at breakfast

The staff was very helpful and the location was perfect for us.

Very clean the staff was helpful great price Location

No balcony No plug for the bathtub No jacuzzi Tv channels were ok The breakfast wasn't that good

Good location, right next to major subway station Good for people on a budget

Room was very loud, could hear people walking around outside the room and above us all night Bed was very hard Lighting in room wasn't good

breakfast start at 8am, too late for most people

In my room, we can not get the signal of wifi. And it is very in the room.

Near the underground station

Wifi is not stable. Brackfast is not so good. They do not provide toothbrush

Staff, pretty nice.

The room. Bed was still a bit dirty, blankets were ripped. There should be heat control/thermometer in each room, instead of the lobby. Also the internet/wi-fi was very weak/poor.

Hotel is very close to the bus station (bound to New York)

The smell of cigarette smoke and general cleanliness of the room

Hotel staff were very rude and difficult to deal with. Room was not clean upon arrival! There was a used crack pipe which was left in plain view beside one of the beds. Questionable if the room gets cleaned often.