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Property Highlights

Ski-to-door
Show map Ermitage du Lac

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Score from 317 reviews Excellent 8.8/10

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Most recent booking for this hotel was yesterday at 06:13

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Newest reviews for Ermitage du Lac

  • Barjinder
      Canada
    August 26, 2014

    I like the location, facilities, rooms, everything.

    200 mb internet

    9.6

  • Olga
      Canada
    August 6, 2014

    Complete service, comphortable clean room, excellent breakfast, location, additional perks, coupons, safe parking, everything!

    Some noise coming from an early morning traffic

    8.8

  • Linda
      Canada
    July 31, 2014

    Location, room

    Noise from the room above

    7.9

  • Lily
      Canada
    July 22, 2014

    great place to stay at

    not too many selection on breakfast foods

    10

  • Anonymous
      Canada
    July 22, 2014

    The staffs are very accommodating.

    7.1

  • Anonymous
      United Kingdom
    July 15, 2014

    Location very good and room comfortable and roomy if a little dark. Breakfast was excellent.

    I am still waiting for the deposit which I paid on arrival (full price plus 50CAD for each night) to be repaid. I was charged the full amount on departure so, effectively, have paid twice.

    7.5

  • Germina
      Canada
    July 13, 2014

    We loved the proximity of the hotel to all the Tremblant attractions. The hotel and the grounds were impeccably maintained. Great breakfast and the free access to the gondola and the beach and tennis club were a plus! We had a deer come up to the terrace while we were having breakfast - it was the highlight of our vacation. The hotel is near everything but still secluded enough, which made it peaceful at night. The staff is friendly and curteous and tried their best to accommodate our needs. A big thanx to the kitchen staff, especially Simona - always ready to help with a smile in her face. Sorry we didn't get to say goodbye Simona! We will definetly come back to Ermitage du Lac. Next time for a longer stay :)

    It was hard to leave after a week. The coffee in the lobby was so good it was addictive...

    10

  • Sylvie
      Canada
    July 5, 2014

    The room The location The staff

    10

  • Anonymous
      Canada
    July 4, 2014

    Location, comfort and overall apperance or room

    10

  • Anonymous
      Canada
    June 29, 2014

    It was a great experience overall....we highly recommend it

    10

  • Anthony
      Australia
    June 16, 2014

    Great resort destination

    9.6

  • Marguerite
      Canada
    June 4, 2014

    Quiet spot free minigolf pass Continental Breakfast Coffee Lavazza machine wow!

    Parking $$ Gym facilities: too small.

    9.2

  • Steven
      Canada
    May 6, 2014

    It was a very clean hotel with very friendly staff. Great location to everything.

    We had to leave.

    10

  • Keri-lyne
      Canada
    April 25, 2014

    The room was absolutely gorgeous

    8.3

  • John
      Canada
    March 21, 2014

    The location was very central to all activities associated with the Ski Village.

    The Breakfast was not what the pictures lead us to expect. It was mainly a Cold Buffet with very limited selection. A Greater selection including Hot items would make it a better impression.

    9.6

  • Pip
      United Kingdom
    February 4, 2014

    Breakfast included and could take to room or save for later / lunch Spacious room for two (wouldn't work if the sofa bed was used and not enough clothes storage space - we ended up using the TV console and kitchenette drawers for clothes). Amenities in room (fridge / microwave / coffee machine) Comfortable bed / pillows Powerful shower Hot tub Free ski valet Free first tracks

    Staff training is urgently required. I have subsequently been informed that the hotel has no manager (it is apparently part of the nearby Westin Hotel and 'managed' from there). Room servicing was average and random (some days cleaned, some days not cleaned - irrespective of whether we were in or out). Towels were changed even though we hung them up 'to keep' so the saving water initiative doesn't seem to be working. Poor communication between staff members e.g. we reported a water leak in our room twice to two different people and still nothing was done about the wet carpet during our stay. And finally, a huge misunderstanding that cost us $260 in an unexpected taxi fare: we missed the Tremblant Express back to Montreal airport because a receptionist told the bus driver we had already left the hotel, so he drove off without us (he is also culpable) ... we were sitting in reception at the time, but no one thought to ask if we were waiting for the bus :-(

    5.8

  • Anonymous
      Canada
    February 2, 2014

    design of the hotel, room itself, location

    on the front desk they forgot to call us to tell that the room was ready; they didn't bring breakfast to the room on time

    9.2

  • Abdullah
      Canada
    December 15, 2013

    Its a best place to stay cause the village and restos are in 5 min by walking.

    The toilet didnt stop blocking, one of the doors weren't closing, expensive parking.

    7.9

  • Sarkis
      Canada
    November 19, 2013

    We had a very good time and we will certainly book again at this hotel.

    8.8

  • Sheldon
      Canada
    October 18, 2013

    I loved this property. We stayed there on our honeymoon. The staff was courteous and helpful. There was a dear at our terrasse every morning. The hotel is ideally located on Mirror Lake and is slightly off the beaten path. The location is pristine. The grounds are wonderfully kept. Breakfast in the morning was generous. Every room has a Keurig coffee maker. The towels were better than the average hotel. The place is immaculately clean. The beds were absolutely comfortable. There is a gas fireplace which adds a romantic touch. The suite is spacious and well-appointed.

    There is a full kitchen but no oven

    10

  • Simon
      Canada
    September 27, 2013

    Clean hotel, great rooms, and in the middle of the tourist town

    Terrible breakfast and outdated CRT TVs

    9.6

  • Nadia
      Canada
    August 15, 2013

    We loved the complimentary breakfast that was included in our 2 night stay and when we arrived we received 2 free tickets for the gondola up the mountain, as well as 2 $10 coupons for the casino which we were not expecting, so that was great. Suite on the 3rd floor was beautiful- had our own private balcony. Luxury, down duvet and pillows-very comfortable. Nice kitchenette included with all the basic cooking tool essentials. Perfect distance from village, literally a 2 minute walk. Fireplace was great! No need for wood.

    The Tv's could be updated to a larger flat screen.

    9.6

  • Caroline
      Canada
    August 11, 2013

    .......friendliness of the staff ...complim.24 hr specialty coffee/tea bar ....cleanliness .....complim.lovely extensive continental breakfast buffet .....comfortable , ONLY WHITE bedding ....landscaping & surrounded by trees ...spacious suite ....spacious bathroom ....can keep car in underground garage for extended time

    ...sofa bed not too comfortable ....prefer no carpeting ....nice to have a separate shower stall. .... (my preference)hoping hotels switch to the clean cut look of blinds instead of heavy pleated curtains

    10

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