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4201 Lougheed Highway, V5C 3Y6 Burnaby, Canada – Show map
|Room Selected at Check-In|
|Deluxe Studio with Two Double Beds||
|Superior Queen Suite with Spa Bath|
|Superior King Suite with Spa Bath|
|Deluxe Suite with Two Double Beds||
|Deluxe Suite with Two Double Beds (4 Adults)|
|Deluxe Queen Suite||
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17 properties in Burnaby
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99 verified reviews
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Executive Hotel & Conference Center, Burnaby's staff speaks: English
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Fitness Center, Hot Tub
Food & Drink
Wired internet is available in all areas and is free of charge.
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs CAD 7.39 per day.
Room Service, 24-Hour Front Desk, Dry Cleaning, Meeting/Banquet Facilities, Business Center
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 15 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 99 reviews
Value for money
Show reviews from:
Featuring a seasonal outdoor pool, this Burnaby hotel is just a 10 minute walk from the Royal Oak Skytrain. Free Wi-Fi is available throughout the hotel and a daily hot breakfast is served daily.
Score from 152 reviews Very good
This Vancouver hotel is less than a 5-minute walk from Robson Street, featuring shopping and restaurants. Free Wi-Fi is available and all suites include full kitchens.
Score from 371 reviews Excellent
Located just minutes from downtown Vancouver and within walking distance of a variety of restaurants and shops, this non-smoking hotel in Burnaby, British Columbia features free transportation to...
Score from 75 reviews Very good
Conveniently located in the center of beautiful Burnaby, British Columbia, this hotel offers ample meeting space for a variety of events and enjoyable on-site facilities just minutes from downtown...
Score from 86 reviews Very good
A decent place--a little run down, but generally clean. I enjoyed the fitness room.
Because the hotel is on Lougheed Highway, you can hear traffic (including ambulances) all night. If you are a light sleeper, it might not be the best hotel choice for you. My room key didn't work and I had to be escorted back and forth to my room with the hotel custodial several times over 2 days until they could fix it. At one point I was kept out of the room for half an hour while they tried to fix it. I had expected them to offer some kind of compensation for this (free parking for one day?) but they did not. The massage therapist was also on holiday. I had not been informed of this on booking and had hoped to enjoy this free service during my three night's there. Again, they refused to offer any alternative or substitutions for the absence of this promised service.
Thomas took care of our concerns with professionalism.
Paying for parking.
Great room, comfy bed, great location, great value
The jets in the tub must not be cleaned often because when we turned them on a lot of dirt came out
Although the rooms were so clean but it seems like old fashion and the rate is so expensive.
The airconditioner was so difficult to be adjusted.
Lighting in rooms was poor. T.v wasn't working, and misleading advertising about free 15 minute massage with your stay. This is only available mon-fri.
Was very disappointed that we had to dump water into our Jacuzzi tub from the bathroom sink, in order to get hot water. Half way through the fill the water went cold from its already Luke-warm filling.. Also the Master TV would not go to just basic channels just kept playing the movie Chanel previews no matter how many times you followed the directions on the remote.. Lastly the king bed was so dam hard, i woke up with my back sore! Sorry but not worth the $168.00 I paid at all and will not go back!
sitting area with tv
beds weren't that comfortable
Big suite. Quiet. Complimentary massage.
Change room for pool could be larger. Information on where to get pool towels Face towels. Two packs of coffee in room for couples .
Large room in the location we needed. Nice small kitchen, excellent bathroom. Great value for money.
Burnaby is dull. Parking fees are annoying.
Large rooms and jacuzzi tub.
No dogs allowed.
Staff were very efficient at giving us a key to another room following a leak in the unit above us.
Could not adjust heat for cooler temperatures. Was tempted to put it on Air conditioning so that we could sleep, as it was like trying to sleep in a sauna.
Didnt have a lot of time to do much more than sleep, but the rooms were well kept, and i slept like a rock.
the unexpected parking fee.
near sky train
room smelled stale. (smoker smell maybe) it was quite strong and needed to be aired out
The location was perfect for us as we were visiting family in Burnaby and therefore we were within walking distance of their home. The hotel room was comfortable and even though we did not utilize the kitchen facilities much it was nice to have the availability for our requirements
We chose the location because it was reasonably close to our hire car location to drop it off the next day. It is on a very busy road and facilities are reasonable although not outstanding.
Being charged $8.50 per night for parking so far out of the CBD.
Sound come from Air Conditioner
Beds are great. Kitchenette is a nice feature.
Staff did not inform us the Hot Tub and Pool were not in operation (even when we requested towels at the front desk)
Very poor management. No one called me to discuss why my rate was not honored. Raised my booked rate by 30%. Reason because we r busy. Not even a complimentry breakfast as promised. Clean room thats all I can say that is positive.
Friendly helpful staff...
Pool was freezing. Hot tub broken
The linens were good, the air conditioning worked. There is a Tim Horton's nearby where I could get something to eat. There is ample parking.
The elevator does not operate very well, so I had to use the stairwell, which was not clean. The dining room hours are not adequate. Kitchen was closed when I arrived and when I left in the morning. As a business traveller, this was a problem.The room was clean but had out-dated decorating and tired bathroom. It was over priced for what I got.
Housekeeper did a lousy job in making beds and no towels, hand towels and washcloths in bathroom.
We would like to see some free complimentary food (breakfast example).
Clean and nice room
Bad wifi connection
I liked every bit of my stay at this hotel. The staff is excellent, the rooms are spotless, the location is right next to a sky train station, and a few places to eat. They include free WiFi and a complementary 15 minute massage (something I've never gotten at other 4 star hotels). My only regret was not booking this hotel from the beginning of my trip.
The only thing I didn't like was the price of having laundry service. I would have liked to make the trip home with clean laundry but the price was a little outrageous.
Extremely rude and unprofessional front desk agent. No tv in living room. Management ignored complaints about over-billing.
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