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721 Government Street , V8W 1W5 Victoria, Canada – Show map
Excellent location – rated 9.5/10! (score from 179 reviews)
Rated by guests after their stay at Fairmont Empress Hotel.
|Standard Queen Room|
|Standard Double Room with Two Double Beds||
|Deluxe King Room|
|Deluxe Queen Room with Two Queen Beds||
|Executive King Room with Courtyard View|
|Executive King Room with Harbor View|
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74 properties in Victoria
Including hotels, apartments, villas and more.
180 verified reviews
They speak your language!
Fairmont Empress Hotel's staff speaks: English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool, Indoor Pool (all year), Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
Wired internet is available in the hotel rooms and costs CAD 15 per 24 hours.
WiFi is available in all areas and costs CAD 15 per 24 hours.
Public parking is available on site (reservation is not needed) and costs CAD 30 per day.
Private parking is available on site (reservation is not needed) and costs CAD 30 per day.
Room Service, Vending Machine (drinks), Car Rental, 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult stays free of charge in an extra bed.
Any additional older children or adults are charged CAD 30 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 179 reviews
Value for money
Show reviews from:
Overlooking Victoria's beautiful inner harbor and the historic Parliament buildings, this hotel features a restaurant and on-site spa services. A balcony or patio is available in each room.
Score from 483 reviews Wonderful
Just a 3-minute walk from Victoria Clipper Ferry Terminal and Coho Ferry Terminal, this Victoria hotel features an indoor pool and hot tub.
Score from 616 reviews Wonderful
Located an 8-minute walk from Mayfair Shopping Center, this Victoria hotel has free Wi-Fi and a daily continental breakfast. A coffee machine and a fridge are featured in all rooms.
Score from 459 reviews Very good
Featuring an indoor pool and a restaurant, this Victoria hotel also provides a fitness center. A refrigerator and free Wi-Fi are included in all guest rooms.
Score from 287 reviews Excellent
I loved the Fairmont experience I have stayed several times @the palasor in Calgary this as the first time in Victoria
The room at 1 in the morning got a super strong smell of pufume or finger nail polish remover that it was hard for me to sleep so I went out to the chairs by the elevator and opened the window there and spent a few hours there before I was able the go back to the room.
View of harbour. We upgraded for a very reasonable rate per night. Breakfast room is beautiful with lovely staff. Checking in and out smooth. Worth the time to sign up for Presidents Club to get free wifi. Excellent choices for breakfast. The Afternoon Tea is a lovely experience.
Everything. Especially The Bengal Lounge
This is a historic property with lots of character.
The room we stayed in was nice but it was really far from the elevator
Beautiful hotel and so regal. We felt very posh and special staying with you.
Beds are too soft
The location The legacy . The architecture of the hotel
The service The welcome The courtesies
I was a little upset at first because it seemed like I had to pay for wifi but when I checked out the guy removed my wifi charge so I was happy about that.
For $219 the standard room is extremely small and doesn't have a fridge/stove/microwave etc. At least you get to say you stayed there.
Paying for wifi, cable and tub
Location Empress Room Breakfast Pool and Spa Gym Bengal Room Staff
You have to pay for wifi over $23 per day....
Beautiful heritage property in downtown Victoria. Close to everything.
Parking is $30 per night. Wifi is extra as well.
The staff was very attentive. Even though the room was small, it was comfortable and clean.
The bed was uncomfortable.
Clean and comfortable bed.
Outside ventilation fan noise could be heard inside 6th floor room.
Atmosphere was great
Wifi in the rooms should be complimentary. Free wifi is pretty standard in far less luxurious hotels.
Dino was great help in getting plane tickets Very courteous staff. Food was excellent.
Need a few more details to be handled in rooms to be a top hotel and a few more building amenities to be on par with other similar world class hotels like a sports bar atmosphere
having to pay for WiFi
Afternoon Tea, very good and catered for my Lactose Intolerance. The Position overlooking the harbour. The history of the Empress.
We stayed two nights and upon arrival we decided to pay to upgrade our room. The room was tired, paintwork chipped, could not open the window. Glass had been put onto the top of the coffee table and desk, but had not been cleaned underneath. During supper in the Bengal Lounge a mouse (Yes a Mouse at "The Empress" !!!!) ran passed my chair twice. It was the last thing I had expected to see at "The Empress", the lady next to us was not happy she does not like mice!!! Upon telling the waiter, he seemed not to be surprised. Also I was amazed that there was no free internet in our upgraded room. They wanted 15$ a day or 23$ (high speed) a day for the internet. Everywhere else travelling across Canada the internet had been free!!! Time for The Empress to get into the 21st Century.
This is an excellent hotel. We had stayed there before and knew about its qualities. Previously the concierge booked our room when we were staying at another Fairmont hotel.
The room we were given through booking.com was definitely of an inferior quality. It had no view, was next to 6 very large aircon units and had a malfunctioning toilet. Fortunately we were able to change rooms for our second night.
rooms have lots of caracter
nothing to note
Beautiful facility, great staff.
Tired beds, room would not cool to comfortable level. Thank goodness for a ceiling fan.
parking is not free
Everything about our Stay on the Gold Floor was exceptional! Can't wait to return!
Historic hotel with a pedigree of famous visitors; super location on the harbor, close to museums and restaurants; comfortable room/bed with a view; great shops; yummy food and drinks (and live jazz) at the Bengal Lounge.
Good place convenient to everywhere. the hotel is an old castle more than 100 years
Some room towards sideway is not that good
No free Wi-Fi.
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