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Fallsview Plaza Hotel
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comentaris
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Mostra resultats de: |
comentaris clients
Els comentaris estan ordenats per idioma i data amb un màxim de 25 comentaris per pàgina.
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Anònim
Persona que viatja sola
Canadà
9 desembre 2009
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Loved the convenience and location of the hotel. Price was good. Close to what I love. |
7.5 |
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Amanda
Grup d'amics
Waterloo,
Canadà
9 desembre 2009
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We did not enjoy the stay at all. The only positive was the beds were very comfortable and the ONE girl at the front desk and ONE of the east sides waitresses were excellent. |
6.5 |
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Anònim
Parella gran
Canadà
25 novembre 2009
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It was OK I wouldnt stay aagain The atmosphere |
5 |
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Anònim
Família amb nens petits
Canadà
18 novembre 2009
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Heated Swimming Pool |
6.5 |
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Patrick
Parella gran
CAMBRIDGE,
Canadà
18 novembre 2009
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The hotel was in walking distance the falls and casino. The accomodations were very good and reasonably priced. The doors on the rooms are quite annoying at night. They close very hard and are extremely loud. The TV could be upgraded along with the reception. |
8.5 |
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Carol
Grup d'amics
Toronto,
Canadà
21 octubre 2009
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Yes, I booked 2 rooms online, they were to have two queen beds but when we arrived the room had 2 double beds. I spoke to a lady at the front desk and was informed that the beds booked were not guaranteed. If I had know that I would have booked at another hotel. It was not as comfortable as we had hoped it would be. The guests I booked in the other room was also disappointed. |
7 |
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Cain
Grup
RR#2 Trenton,
Canadà
30 agost 2009
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Closness to attractions. Under construction with no prior notice and had to go thru lobby to get to pool with change room one floor below pool. Also had to switch elevators to go to change room due to location of our room. |
6.5 |
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Jose
Família amb nens petits
Guimaraes,
Portugal
22 agost 2009
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Excellent location - across from the new casino and 500 mts from Niagara Falls and Skylon. The air conditioning too loud that is shameful for the category of hotel. Today there are alternative systems to this type of apparatus. |
8 |
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Ross
Parella gran
Shediac N .B.,
Canadà
11 agost 2009
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close to attractions too costly for parking and breakfast at the i hop |
6.5 |
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Rob
Família amb nens petits
Kitchener,
Canadà
10 agost 2009
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The staff were friendly and the pool was clean and warm. Our family had a great time! We also enjoyed the fact that East Side Mario's was attached to the hotel. The food and service was excellent there too. We did not like the fact that we could not check in until 4pm, in addition to the cost of valet parking of $23.00/day - not cost justifiable. |
9.5 |
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Alan
Família amb nens petits
AJAX ON,
Canadà
6 agost 2009
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It took 30 minutes to have the the valet parking staff to bring me back the vehicle. |
5.5 |
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Heather
Parella gran
Ontario,
Canadà
6 agost 2009
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There was a few things that I did not like about the hotel. The previous guest spilled sugar all over the counter and housekeeping did not clean it up before we checked in the room. Second, we did not have any cold water so you could not brush your teeth or take a shower as it was to hot. We were told to run the water for a while and would turn cold but never did instead we got a leak and went all over the floor. I can not believe a hotel would rent a room with all these issue and for what I paid for the room was not worth it |
4.5 |
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Anònim
Parella gran
Canadà
5 agost 2009
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it was ok they didn't have the reservation we made readily available, had to look deep into their system. waiting about 10 min to find reservation.Beds were not very comfortable, |
6.5 |
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Angela
Grup
NEWMARKET,
Canadà
30 juliol 2009
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Nothing. Absolutely nothing! Everything were not right! They didn't have the rooms I booked and when I got there at 11:30pm to check in, they told me they only have 1 room with 2 bed and the other room is a king size bed with a jucuzzi tub and none of these rooms have riverview. I booked 2 riverview with 2 beds. Then, they said there is cad$9.99 breakfast buffet and the next day when we were at the restaurant, the waitress told us that there is no buffet, it closed the day before. Can you image that? The staff attitute were terrible. We were standing infront of her as we learnt about the rooms, she said it was an upgrade. Make it worst, she later said "So, do you want the room?" |
3.5 |
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Linda
Parella gran
Port Colborne, Ontario,
Canadà
30 juliol 2009
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it was a great adventure |
9.5 |
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Joyce
Grup d'amics
BIRMINGHAM,
Regne Unit
12 juliol 2009
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It is conveniently located. The beds were nice and comfortable and the free internet access was a bonus. When we made our reservation, the website made no mention of the numerous building works going on in and around the hotel. This did cause incovenience. The room was sparsly furnished, there was insufficient space for our clothes and the bathroom was small. We did complain at the time and some of our issues were dealt with, but not all. |
6 |
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Aretha
Parella jove
Hackensack, NJ,
Estats Units d'Amèrica
10 juliol 2009
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I liked the size of the room and the decor. I also liked the location--close to everything. I did not like the valet parking fee--too high and took too long to bring your car. I also didn't like the lack of cable tv channels and the cost to order a movie was too high |
7.5 |
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Debbie
Parella gran
Thornhill,
Canadà
24 juny 2009
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I did not like the fact that booking.com said the room had a view of the falls. It did not. More so, there was only hot water coming out of the cold tap, so we had no cold water in the room. We had to phone down to the front desk to ask for bottles of water so we could brush our teeth and take medication. When we complained to the manager the next day, she was not nice or helpful. She said that they would have moved us to another room but we were not prepared to move to another room at 2 in the morning. They took a mere $30 off the price of the room. We were very disappointed and are going to write a letter to management. We would definitely not go back to this hotel again. |
3 |
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Anònim
Parella gran
Canadà
16 juny 2009
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no5t much,upgraded, to a terrible view,and noisy room seemed like water running all night.very unconfortable bed. see above |
5 |
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Anònim
Família amb nens grans
Canadà
11 juny 2009
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my favorite thing about staying at your hotel is all of the specials offers you give. The promotions like the gift certificates for shopping at the walden galleria especially. The close proximity of the mall is another plus. there was nothing i did not like about staying here |
9 |
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Jackie
Parella gran
Penfield,
Estats Units d'Amèrica
27 maig 2009
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All the staff was great! All the staff was fine - we only had to complaints, which it being over the memorial day weekend could have been the factors. Only one elevator working. Very stressfull - as we were up on the 7th floor - had to wait very long time to get elevator - also we had valet service - we were told a least a 15 minute wait - it was over 45 minutes before we got our car. |
9 |
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Josef
Parella gran
Prague,
República Txeca
24 maig 2009
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this hotel is very good location, good helpful staff, good restaurant, nice pool inside... on the bathroom long time only hot water from shaver, only one elevator in use, in the lobby PC station printer do not work but still charge me for print...,parking very expensive... |
7 |
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Alexander
Família amb nens petits
Hayward,
Estats Units d'Amèrica
21 maig 2009
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I like the staff because they are friendly and prompt when service is needed. The garbage can are not emptied everyday! You need to carry them yourself to some area along the hallway trash can. |
6.5 |
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David
Parella gran
London,
Canadà
4 maig 2009
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The closeness to the casino where we booked the show to see Bobby Vinton. the friendly staff No walkway as advertised |
9 |
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Anònim
Parella jove
Canadà
10 febrer 2009
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I did not like the fact that their wasn't any parking available, but only valet parking. For a higher quality hotel parking should be free... |
6.5 |
Els comentaris expressen les opinions personals dels clients de Booking.com que han contestat el qüestionari després de la seva estada a l'hotel. Aquestes opinions no representen necessàriament les de Booking.com.
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