The hotel is clean and staff are pleasant. However, the room was not well-appointed for more than one guest - one soap, towel, and bathrobe, and enough coffee for one drink. Not quite what we expected from a 4-star hotel. The bed, a king-size, was very comfortable and the room was well-furnished. It was probably quiet, except that the in-room noise made it seem as through we were trying to sleep beside a jet engine. There was a huge electric fan heater/cooler beneath the window. It turned on and off regularly and blasted air strong enough for my hair to be blowing in the wind whilst in bed. When the fan was blowing it blew the curtains apart, meaning that not only did the noise keep waking us but light would flash through the room with the movement of curtains. This happened approximately twice an hour all through the night. Staff recommended we turn the thermostat down to stop the heating. Turning the thermostat right down (which wasn't comfortable when it was well below -20C outside) didn't turn the fan off. It made the heater change from heating to cooling.
In desperation, we demanded that the staff do something. They neither came to the room to check the heating system nor offered us another room. In the morning, staff told us that they were having problems with the heating system, that it was new last July, and that there was nothing they could do. The fan heating unit didn't look new. The bathroom heater, by comparison, did look new. That one was silent.
There are lots of things to like about this hotel but the key reason for staying in a hotel is to be able to sleep. We had no sleep and will not stay there again.