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Show map Four Points by Sheraton Toronto Airport

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Newest reviews for Four Points by Sheraton Toronto Airport

  • Khaled
    August 26, 2014

    I enjoyed staying the night at Four points, it is comfortable very clean, calm. Every time I will visit Toronto I will stay in the Four Points Hotel by Sheraton.


  • Anonymous
    August 19, 2014

    Early check-in and late check-out was possible and greatly appreciated

    Would have liked the parking to be included for free since we were staying 2 nights


  • David
      United Kingdom
    August 14, 2014

    room was ok - bathroom good, bed comfortable lisa rupchand (reception) very helpful

    tv controller didn't work properly general musty smell drab, uninteresting, in part shabby evening meal at best could be described as average only one tea bag in room


  • Gary
    August 14, 2014

    Close to the airport Good value for the price Beds were comfortable Staff were efficient and pleasant.


  • Judith
    August 11, 2014

    Staff at check in and check out was quick and helpful, even offering to print my boarding pass. Service in bar was great. Place was very clean and room was spacious. Shuttle to Pearson was efficient and helpful.

    Alarm in room went off at 4:40am resulting in no sleep after that. When we were checking out the general fire alarm sounded for no apparent reason and no one seemed to know what to do.


  • Anonymous
      United States of America
    August 10, 2014

    Bar area food was good

    Wifi didn't work well Fire alarm went off Service at the bar was not the best Location is terrible, there is absolutely nothing around The bathroom is too small


  • Nelly
    August 9, 2014

    Loved how close to the airport the hotel is. Staff was friendly.

    Too noisy could hear all the street traffic and the rooms next to us. Did not like the bedding. For the price I paid I expected more


  • Brian
      United States of America
    August 6, 2014

    Parking Fee


  • Alan
      United Kingdom
    July 30, 2014

    Location was excellent and easily reached - walked to airport terminal



  • Allan
    July 25, 2014

    "Farah" was fantastic !!!

    Nothing !!!


  • Graham
      United Kingdom
    July 23, 2014

    Very friendly staff. Good breakfast. Can upgrade from continental to cooked for 5.75

    Avoid coffee in the room


  • Frances
      United States of America
    July 17, 2014

    Close to airport. Only took 10 minutes to get from hotel to airport. Had a great driver from the hotel to the airport. Only stay here if you need quick access to the airport

    Since it's close to the airport you can't open the windows (noisy and smelly). Loud vent in room. Kept coming on at night. Took more than 30 minutes for hotel pick-up to fetch us from airport. With a young child, it was not good to stand waiting until 11.30 pm.


  • Anonymous
    July 15, 2014

    I arrived after midnight and the staff at the front desk were very helpful


  • 乙能
    July 10, 2014

    Bed is good.

    I have hair in my food, and lips in my cup


  • Bette
      New Zealand
    July 9, 2014

    The internet access was so important after a long fight. Everyone was so friendly including the taxi driver who gave me a mini commentary about Toronto in my onward journey. Would highly recommend the hotel.


  • Heidi
    July 8, 2014

    We had a poor experience at this hotel. We booked online and had requested 2 queen beds well in advance. We arrived at our room and noticed one bed. We went down to reception and they informed us the only room available was on the main level. We agreed thinking this would not be a problem. Unfortunately, it was a huge problem. Our room seemed to have extremely thin walls so we could hear everything from the other guests' rooms beside us (baby crying long hours at night), walking and excessive noise from the lobby area. To make matters worse, it appears that there was a gym one level down from the main level we were staying on so all we could hear were weights dropping all day and night. The noise level was so unbearable, we called reception and asked for a room change the first night. We were not accommodated because apparently the hotel was full. The second day we also asked for a room change but also were not accommodated because there were no available rooms. Basically our stay was awful. We paid for a hotel and ended up not sleeping for two days straight. If you plan on staying at this hotel, ensure in advance that your room is not on the main floor if you value your sleep and money.


  • Kevin
    July 6, 2014


    nothing ! loved it all


  • Richard
    July 2, 2014

    location, convenience,clean

    add on costs for everything


  • Anying
      United States of America
    July 1, 2014

    Good location to the airport to catch the early flight. Price is reasonable.

    The room is small, and the wall was paper thin. There was some party going on somewhere in the midnight. The TV sound was heard from next door. I guess they slept with TV on. It was really annoying, and I wouldn't stay there more than one night.


  • Kateryna
    June 30, 2014

    Very friendly and helpful staff, especially frontdesk guy Arnold)

    Location is much better for transit travellers.


  • Andrew
    June 24, 2014

    Everything I needed was just there - if I needed anything else the staff were so helpful. Relaxing in the bar in the evening was a pleasure - great selection of food and wine at very reasonable prices

    Jet lag


  • Erik
    June 14, 2014

    Nice hotel very close to the airport. The staff was very friendly and the facilities were good. Even a baby crib was provided when we asked. Also the airport shuttle worked fine.

    It is more a business hotel then a family hotel. But to spend a night before or after a long flight it is a very good option.


  • Anonymous
    May 29, 2014

    Convenient near the airport

    Dinner service, not very professional and understaffed (one employee for bar and restaurant), a very pleasant older lady. Tried to do her best….


  • Lynn
    May 23, 2014

    Room very clean, shuttle service to airport punctual.

    When returned to Toronto had to wait almost one hour for shuttle to return us to motel where we left our car.


  • Martin
    May 21, 2014

    We found there was a lot of confusion surrounding the numerous Sheraton hotels in the vicinity of the airport and in fact two couples who joined us for breakfast had considerable difficulty finding us, even though they live in Toronto. The confusion seemed to stem from the fact that the Sheraton at the airport is within sight of the Four Points by Sheraton, and they went to the former, whereas we were at the latter.


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