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Grand Hotel & Suites
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When would you like to stay at the Grand Hotel & Suites?
Top
Based on
293
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Simon
Mature couple
Swindon,
United Kingdom
November 2, 2009
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Room was comfortable, facilities were good. Breakfast was a good with a lot of choice. Wifi did not work in the room and had to purchase a network cable. |
8 |
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Janis
Mature couple
Newport,
Australia
October 28, 2009
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Decor was exquisite, rooms very spacious courtesy bus, breakfast was fantastic, and roof top jacuzzi area amazing |
10 |
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Raymond
Solo traveller
Moncton,
Canada
October 22, 2009
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hotel staff was great and i really appreciated having a computor room which was available for guests location......fair |
7 |
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Anonymous
Mature couple
United Kingdom
October 5, 2009
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Very comfortable room and friendly staff. Alos many extras included. |
10 |
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Anonymous
Mature couple
Malta
September 27, 2009
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A comfortable room with a nice view and a lot of sunshine! |
7.5 |
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Elizabeth
Mature couple
South Yarra,
Australia
September 24, 2009
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We liked everything about this hotel. The only quibble is that the hotel is not really within walking distance of major museums and galleries, and the free hotel shuttle to these sites is not available on weekends but car parking is readily avalable at these locations. The hotel offers spa and massage. The massage in particular was excellent. |
10 |
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Bernadette
Mature couple
Co. Galway,
Ireland
September 24, 2009
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It was very comfortable and withing walking distance of the main square. Some of the staff were not very helpful. |
8.5 |
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Cherylyn
With friends
East Amherst,
United States of America
September 22, 2009
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The room was a suite. |
8 |
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Michael
Mature couple
Maidstone,
United Kingdom
September 18, 2009
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Closeness to city centre and city access - friendly and very helpful staff - the breakfast choice was very extensive. |
8 |
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Anonymous
Family with older children
Netherlands Antilles
September 12, 2009
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The Front Desk is full of inexperienced and rude staff. Even though their average ages were around 25, they are lacking serious trainings. the Breakfast Buffet is boring and the dirtiness of the entire hotel, inside out, is out of this world. I strongly advice to think twice before you book this hotel. |
3 |
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Mandy
Family with young children
Wayne, PA,
United States of America
September 11, 2009
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1. Breakfast was very good. 2. Room service food was excellent. 3. Nice foyer 1. Porter staff could be more helpful and provide better assistance. . 2. Room and facilities could be better maintained including cleanliness of room and sheets that do not have holes in them 3. Not situated in the best area of Toronto & also limited cafes and restaurants nearby |
5 |
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Linda
Mature couple
DANVILLE,
United States of America
September 9, 2009
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Nice hotel but on the edge of the seedy side of town but still safe. Rooms were very comfortable and spacious. Excellent breakfast which was included in a very reasonable price. |
7.5 |
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Anonymous
Young couple
Germany
September 8, 2009
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confortable room, clean jaccuzzi on the roof, nice swimming-pool. The breakfast is a real buffet with enough choice and good products. The restaurant was also very good, but expensive. |
9 |
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Lucienne
Mature couple
GENT,
Belgium
September 7, 2009
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the quick step floors instead of carpet. the big windows and the there is a little window that we could open for fresh air. the room had a fresh and clean air. we were on the 17th floor. to go to the roof it took for ever to get the elovator. if there was a stairway to go up we could get there faster |
7.5 |
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Kirsty
Family with young children
Padbury,
Australia
September 7, 2009
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The room was large and had a little kitchennet. Very nice hotel, loved staying there. |
10 |
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Emilian
Young couple
Bucuresti sector 6,
Romania
September 6, 2009
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I liked its position very closed to Toronto downtown area as well as the room view of Toronto area |
10 |
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David
Solo traveller
Erimi,
Cyprus
September 5, 2009
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quite comfortable suite kitchenette working area very small, small bathroom |
7.5 |
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Eric
Mature couple
wakefield, west yorkshire,
United Kingdom
September 5, 2009
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we have used the grand on at least 4 occations when we come to toronto and its easy for the shopping and my aunt lives about 10 mins walk and its a nice hotel not rearly, we missed the guy who used to be on the door, |
9 |
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Robin
Solo traveller
RR 3 3 Minesing,
Canada
September 5, 2009
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Location to downtown;fridge and micro- utensils- wooden floors- very clean- great brakfast- fabulous on the roof in the hot tub at night!!! |
10 |
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Anonymous
Young couple
Germany
September 2, 2009
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Very helpful (german) "concierge". |
4 |
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Anonymous
Mature couple
Israel
September 1, 2009
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ellegant pleasant atmosphere.helpful and kind staff.lovely roof jacuzi.comfortable room.clean.very good breakfast.the shuttle service was very good and helpful the aria around was not very pleasant |
9 |
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Susan
Mature couple
Riverside,
United States of America
August 31, 2009
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Pool is beautiful. Breakfast good. The room was hot. Maintenance came and made several adjustments (opening the ceiling). It began to cool, but stopped. My husband was asleep, so I did not want maintenance to return. Opened window and city noise. Next day, they said they would fix it. On return, still hot. They allowed us to move to a different room. Then everything was ok. |
7.5 |
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Asta
Young couple
Milan,
Italy
August 29, 2009
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Close to downtown.Very nice jacuzzi on the top of the building. The breakfast was very rich. the cleaning lady came into our room without knocking the door. At the check in we have not been informed that the parking of the car should be paid additionally and at the end we found an unpleasant surprise in the bill. |
9 |
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Karen
Young couple
Kimberley,
United Kingdom
August 28, 2009
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This Hotel was excellent. A pretty central location and the facilities and breakfast were excellent. Staff were very accommodating. The suite came with a kitchen, but with no cooking utensils - saucepans, utensils, washing up liquid, t-towels etc. We did acquire some pans after putting in a request with reception, but it does seem pointless to provide you with a stove, microwave and fridge if you have no hardware to use it! |
9.5 |
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Anonymous
Family with young children
Canada
August 28, 2009
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Room was OK - spacious, but not well appointed (no place to store clothes in bedroom -- had to store them down the hall in the kitchen area!) |
5.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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