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Grand Hotel & Suites
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| Room type | Max | Rate |
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| Grand Deluxe Room |
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Show prices |
| Grand Double Room |
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Show prices |
| Executive Suite |
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Show prices |
24-Hour Front Desk, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Heating, Luggage Storage, Airconditioning.
Fitness Centre, Indoor Swimming Pool.
Business Centre, Laundry, Souvenirs/Gift Shop, Ticket Service.
Wireless internet is available in the entire hotel and is free of charge.
Public parking is possible on site and costs CAD 19.00 per day.
From 15:00 hours
Until 12:00 hours
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Up to two children under 13 years stay free of charge when using existing bedding.
One older child or adult is charged CAD 30.00 per night and person when using existing bedding.
There is no capacity for extra beds/cots in the room.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets are allowed. Charges may be applicable.
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
The guest reviews are submitted by our customers after their stay at
Grand Hotel & Suites.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
284
reviews
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Show scores of: |
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
People with friends
Canada
March 3, 2010
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i really liked the room....all of your needs are met...also the rooftop jacuzzi had to be the ultimate experience..we thoroughly enjoyed it. |
9.5 |
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Jessica
Young couple
Buffalo,
United States of America
March 3, 2010
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Awesome rooms, great facilities (pools, spa, steam room, roof top jacuzzi, restaurants, etc). We have stayed at this hotel numerous times and love it so much. The rooms are so clean and nicely laid out and spacious. The hotel is just a great place to stay in a good location... |
10 |
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Timothy
Family with young children
Alden,
United States of America
February 20, 2010
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I liked the pleasant and helpful staff, underground parking, accessibility to area attractions, shuttle service, awesome complimentary breakfast, & hotel restaurant (Citrus). The pool/spa was very relaxing. Our family (with children) enjoyed our stay very much & would go again. The only disappointment was the condition of the pull out bed; it funneled in the center and needs to be replaced... not only for comfort, but for safety. |
8.8 |
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Wendy
Mature couple
Guelph,
Canada
February 17, 2010
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Convenient location, quiet old world charm |
9.3 |
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Amy
Young couple
London,
Canada
January 20, 2010
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The location of the hotel was great, the staff were nice and the roof hot tub was a great feature. I did not enjoy that there were parking fees. I wouldn't have minded if staff would have told me this during booking or during the check - in process. As well when I returned home the hotel charged $10.00 more per night then what I had been quoted. |
8 |
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Teresa
Mature couple
callander,
Canada
November 15, 2009
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would definitely stay again |
10 |
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Paul
Young couple
aberdeen,
United Kingdom
November 7, 2009
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This was a perfect hotel we stay 7nts, no complaints at all, room, breakfasts excelent, staff all excelent especialy the bell boys full of usefull information and willing to book trips for you, hotel only 5mins walk for eaton centre, swimming pool , gym and roof top spa all free to use. This hotel was spot on!!!! |
10 |
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Simon
Mature couple
Swindon,
United Kingdom
November 2, 2009
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Room was comfortable, facilities were good. Breakfast was a good with a lot of choice. Wifi did not work in the room and had to purchase a network cable. |
8.3 |
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Janis
Mature couple
Newport,
Australia
October 28, 2009
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Decor was exquisite, rooms very spacious courtesy bus, breakfast was fantastic, and roof top jacuzzi area amazing |
10 |
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Raymond
Solo traveller
Moncton,
Canada
October 22, 2009
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hotel staff was great and i really appreciated having a computor room which was available for guests location......fair |
6.8 |
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Anonymous
Mature couple
United Kingdom
October 5, 2009
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Very comfortable room and friendly staff. Alos many extras included. |
9.3 |
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Anonymous
Mature couple
Malta
September 27, 2009
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A comfortable room with a nice view and a lot of sunshine! |
7.5 |
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Elizabeth
Mature couple
South Yarra,
Australia
September 24, 2009
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We liked everything about this hotel. The only quibble is that the hotel is not really within walking distance of major museums and galleries, and the free hotel shuttle to these sites is not available on weekends but car parking is readily avalable at these locations. The hotel offers spa and massage. The massage in particular was excellent. |
9.5 |
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Bernadette
Mature couple
Co. Galway,
Ireland
September 24, 2009
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It was very comfortable and withing walking distance of the main square. Some of the staff were not very helpful. |
8.3 |
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Cherylyn
People with friends
East Amherst,
United States of America
September 22, 2009
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The room was a suite. |
8.3 |
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Michael
Mature couple
Maidstone,
United Kingdom
September 18, 2009
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Closeness to city centre and city access - friendly and very helpful staff - the breakfast choice was very extensive. |
8.3 |
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Anonymous
Family with older children
Netherlands Antilles
September 12, 2009
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The Front Desk is full of inexperienced and rude staff. Even though their average ages were around 25, they are lacking serious trainings. the Breakfast Buffet is boring and the dirtiness of the entire hotel, inside out, is out of this world. I strongly advice to think twice before you book this hotel. |
3 |
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Mandy
Family with young children
Wayne, PA,
United States of America
September 11, 2009
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1. Breakfast was very good. 2. Room service food was excellent. 3. Nice foyer 1. Porter staff could be more helpful and provide better assistance. . 2. Room and facilities could be better maintained including cleanliness of room and sheets that do not have holes in them 3. Not situated in the best area of Toronto & also limited cafes and restaurants nearby |
5 |
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Linda
Mature couple
DANVILLE,
United States of America
September 9, 2009
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Nice hotel but on the edge of the seedy side of town but still safe. Rooms were very comfortable and spacious. Excellent breakfast which was included in a very reasonable price. |
7.5 |
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Anonymous
Young couple
Germany
September 8, 2009
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confortable room, clean jaccuzzi on the roof, nice swimming-pool. The breakfast is a real buffet with enough choice and good products. The restaurant was also very good, but expensive. |
9 |
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Lucienne
Mature couple
GENT,
Belgium
September 7, 2009
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the quick step floors instead of carpet. the big windows and the there is a little window that we could open for fresh air. the room had a fresh and clean air. we were on the 17th floor. to go to the roof it took for ever to get the elovator. if there was a stairway to go up we could get there faster |
7.5 |
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Kirsty
Family with young children
Padbury,
Australia
September 7, 2009
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The room was large and had a little kitchennet. Very nice hotel, loved staying there. |
10 |
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Emilian
Young couple
Bucuresti sector 6,
Romania
September 6, 2009
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I liked its position very closed to Toronto downtown area as well as the room view of Toronto area |
10 |
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David
Solo traveller
Erimi,
Cyprus
September 5, 2009
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quite comfortable suite kitchenette working area very small, small bathroom |
7.5 |
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Eric
Mature couple
wakefield, west yorkshire,
United Kingdom
September 5, 2009
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we have used the grand on at least 4 occations when we come to toronto and its easy for the shopping and my aunt lives about 10 mins walk and its a nice hotel not rearly, we missed the guy who used to be on the door, |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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