It's true that you feel on your own during the night - not sure who to contact if needed or if there's a problem with the facility.
Do bring earplugs for the bus and traffic noise, possibly an eye mask too, and your own slippers to walk inside. Without those, the stay would be much less pleasant!
Best location. Walking distance of the ROM, U of T, Younge street, etc. Right besides Spadina station which connects to all subway routes.
I had the top-floor, queen bed bedroom with private bathroom. Bathroom was completely renovated in Ikea style, mattress was very comfortable, I had a small balcony. Room was very clean.
You can't get a better value for a place to stay in Toronto. I would definitely stay there again.