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311, boulevard Hôtel-de-ville, G5R 5S4 Rivière-du-Loup – Show map
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14 properties in Rivière-du-Loup
Including hotels, apartments, villas and more.
344 verified reviews
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Hôtel Universel, Centre de congrès Rivière-du-Loup's staff speak: French, English
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Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year), Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
All older children or adults are charged CAD 10 per person per night when using existing beds.
One older child or adult is charged CAD 10 per night in an extra bed.
Free! One child under 3 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hôtel Universel, Centre de congrès Rivière-du-Loup accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 344 reviews
Value for money
Show reviews from:
This hotel overlooks the St. Lawrence River and is a 10-minute drive from downtown Rivière -du-Loup. It features an elegant on-site restaurant, spa treatments, and classic rooms with free Wi-Fi.
Score from 293 reviews Excellent
Located by the Saint Lawrence River, this hotel is just 10 minutes’ drive from Rivière-du-Loup’s Falls Park and includes a continental breakfast.
Score from 329 reviews Very good
Located by the Saint-Lawrence River, this Rivière-du-Loup hotel features a spa center, spa and on-site restaurant. Guests are also a 10-minute drive from Pointe-de-Rivière-du-Loup.
Score from 194 reviews Wonderful
This motel is situated across the street from St. Lawrence Seaway and 2 km from Rivière-du-Loup city centre. It features an outdoor pool and free Wi-Fi.
Score from 162 reviews Very good
Staff were friendly and helpful.Pool and spa service was great!
The room was clean and spacious.
The elevator was very dated.
wonderful pool for the kids, and lots of variety in the buffet for children! a good quiet room, not fancy but with a fridge and microwave!
nothing objectionable here...a really solid road trip hotel!
clean, comfortable beds, fast wifi.
swimming pool is small, no free breakfast provided.
Roomsize Quality of sleep Breakfast was delightful
The location of the sauna is not optimal. There is only one shower available. No locker or similar. So you don't know were to place the cloth.
- Great pool
Bathroom was too small.
Aircondition Need to be changed
Great staff. Very clean rooms. Good Breakfast menu. Two very good Restaurants. Good location Staff was very helpful with questions and directions.
Not enough newspapers. All were on rods like a library and not available to take away.
Room was comfortable and clean. We were able to relax and watch tv after a long day on the road. They accept pets which is a plus.
Clean and big room for a 2 queen bedroom. Stay there 3 nights and excellent hotel.
very easy to find --right off the highway
only one elevator in a hotel that size.
The spa was excellent
Service at the restaurant
There was nothing to dislike
I was travelling with my Mother and I had requested a room close to the elevator due to mobility issues. At check-in they were going to put us on the 2nd or 3rd floor (near the elevator) but at last moment advised about a room on the main level that you could drive up to the patio doors. That was perfect! The staff in the dining room were excellent. We both had the beef tenderloin - was better than the beef tenderloin we had in Montreal a few days later! Rooms are nicely decorated.
That nowhere is it mentioned on the website that these rooms are available. Very strange design going from the front lobby area to the rooms on the main level. Decor in the hallway is outdated.
Advertisement showed an appealing outdoor hot tub but it would have cost the family 300$ to use it
The rooms were everything you'd expect from a quality hotel but at a great price. The staff were really friendly.
A bit out out the way, but OK once you find it.
Got a room out back above the spa. It was great! Clean, nice, modern, and not that expensive. Good value for sure
Prices at the hotel restaurants were a little steep, so we found a great little pizzeria in town to eat at.
As a CPAP user, I am often frustrated by hotels' and motels' lack of easily accessible power outlets by the bed. Not so at Hôtel Universel. There are at 4 available and easily accessible AC outlets between the two beds at night stand level, plus more at desk on the other side of the room, so there are places to charge smartphones, hearing aids, etc. The hotel rooms have been recently renovated and updated. Wifi was easy to access and of good quality. The hotel restaurant serves an excellent variety of breakfasts (not included). Restaurant and desk staff speak English and are helpful and courteous. If you are in a hurry, McDonalds is just up the street. We stayed here twice this summer as well as twice in the past. Recommended.
This is unfortunately typical for hotels everywhere in Canada.—the HD television in the room only received standard definition channels with a stretched, flattened picture. There was no button on the remote to change the aspect ratio so the image was not stretched and distorted.
everything loved the hotel staff very friendly
kids screaming by the pool before 9 oclock
The room was old and tired, So was the bedding. Despite the nonsmoking policy There were cigaret burns on the Furniture. The furniture and decor were like something from the Sixties To give you an idea how dated The hotel is , we were given an Old fashion key to our room. The hotel did not look like anything on the pictures, Both inside and outside. The indoor pool was closed. We felt we've been had.
Cleanliness excellent throughout. Nice pool area. Staff very friendly.
Beds way too hard. Need a car.
The kids loved the water slide and the pool. The staff was friendly and the rooms were very clean.
The fan/AC was noisy and we had some minor problems with the TV remote.
Pool and bed confort
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