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18304 100 Avenue, T5S 2V2 Edmonton, Canada – Show map
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154 verified reviews
They speak your language!
Hampton Inn & Suites Edmonton/West's staff speaks: English
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Fitness Center, Hot Tub, Indoor Pool (all year)
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Airport Shuttle (surcharge), 24-Hour Front Desk, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
4:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged CAD 10 per person per night when using existing beds.
One older child or adult is charged CAD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 154 reviews
Value for money
Show reviews from:
West Edmonton Mall is 9 minutes' drive from Home2 Suites by Hilton West Edmonton. An indoor pool is offered on site and a restaurant next door. A kitchenette is in each suite. Free WiFi is provided.
Score from 85 reviews Wonderful
Located just 2 miles from West Edmonton Mall, this Edmonton hotel features an indoor pool. The restaurant provides on-site dining options.
Score from 82 reviews Excellent
Just 6 miles from downtown Edmonton, this hotel features an indoor saltwater pool and hot tub. An on-site restaurant and guest rooms with free Wi-Fi access are available.
Score from 339 reviews Very good
Featuring themed rooms, this hotel is connected to the West Edmonton Mall, Galaxyland Amusement Park and a mini golf course. It features a full-service restaurant and free parking.
Score from 520 reviews Very good
Very helpful friendly staff, very accommodating,
It was so nice to be greated with a warm welcome from the registration staff after traveling for many hours from Hawaii. A big Mahalo (thank you) especially to Brenda and Charmaine for helping to answer all the questions we had and providing us suggestions. The rooms were so clean and the cleaning people were also so nice. The breakfast was terrific and the servers were also so pleasant. It's obvious that the whole staff at the hotel takes pride in what they do. We will surely recommend this hotel to everyone back home. We also hope to return in the future. Thank you for everything!
STAFF WAS GREAT, BEDS WERE GREAT
NO FRIDGE IN ROOM
The hotel was a excellent choice to stay
The room was not as clean as in the past. I always stay here when in Edmonton and this time it was not as good as the previous visits.
The staff are great, the room is nice, pool was a good size, breakfast was very good.pool was open til midnight. Had complimentary coffee, tea and hot chocolate in lobby .
Pool was a bit cold. Wish there was a fridge in the room.
Emma and Holly at the Hampton were highly professional, very welcoming, and accomodating. Excellent hospitality. My Booking.com registration oddly failed to secure the room despite initiating a booking on the website a week earlier, and Booking.com oddly provided no signal or communication that a booking was not available. Nonetheless, despite the discovery of rather full hotel bookings on my arrival after a rather lengthy drive to this destination, Emma and Holly accomodated fully to secure me a room. Unclear why Booking.com did not send the Hampton a notice of registration.
The friendly staff without exception.
The complimentary breakfast was mediocre at best.
Great room, staff was amazing. Very clean, well kept hotel.
No fridge. Beds were uncomfortable and seemed broken/worn out
Staff is good and responsive. Room doesn't have either Microwave or Fridge. On request they bought and installed a mini fridge.
Heat or Air Condition did not work, hopefully thermostat issue but they did not fixed or resolved it during our entire stay(6 days).
Clean, friendly and close to WEM
Cost was a bit high
Great staff and services
Overall The Service Was Excellent Especially, Frieda...The Breakfast Server.....She Was So Friendly and Great With All The Small Children...
My Bed....Woke-up With Sore Back and Neck...
Stayed for one night in a junior suite, great room and great price
Wifi a bit glitchy at times, but was a full house on a long weekend so high traffic volume is understandable
friendless of the staff
one way streets but nothing to do with hotel
Foods and cleanliness. ..
Poor wifi connection. .
Our group appreciate the excellent staff and the aesthetic and cleanliness of the hotel.
Excellent hotel and experience. Enjoyed the complimentary breakfast and location from West Edmonton Mall.
The wifi wasn't great and movie rentals were pricey.
Nice hotel, good facilities.
Noisy guests were not dealt with despite 3 complaints, the road outside can be noisy so had to sleep with the window shut all night. Polystyrene plates and paper cups at breakfast is cheaping out and not in keeping with the theme of this hotel.
Pillows were too soft. Chairs in breakfast area were not appropriate for sitting in for breakfast. Too low and too soft.
THE QUALITY OF THE ROOM AND BEDS, VARIETY OF FOOD AT BREAKFAST.
DIFFICULT TO ADJUST THE ROOM TEMPERATURE, ROOM WAS TOO HOT TO SLEEP, ACCESS TO POOL VERY PUBLIC, CONSIDER SUPPLYING ROBES TO GUESTS.
Wifi was horrible
Very comfortable room, helpful staff, would definitely stay there again
Not applicable - everything was good
Courteous service, pool, parking.
Lovely room, breakfast was nice, although often crowded, but staffing at meal was amazing. Although issues with room and notifications, this is a lovely hotel close to all West Edmonton attractions and I would stay there again.
They say 100% guarantee or your stay is free, however we had issues with our room where the air conditioner leaked and after an hour of fixing, still not fixed - no follow-up. Requested extra pillows that never came. When advised front desk, only offer was to take off one rented movie. I was very disappointed. Not looking for a free stay but it should have been more than that. Also notified water would be off for large portion of day only to be told it didn't apply to us - why notify us then?