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2 North Service Road, L2N 4G9 Saint Catharines, Canada – Show map
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11 properties in Saint Catharines
Including hotels, apartments, villas and more.
137 verified reviews
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Best Western Hotel St. Catharines-Niagara's staff speaks: English
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BBQ Facilities, Outdoor Pool (seasonal), Sun Deck
Golf Course (within 2 miles), Darts, Mini Golf, Sauna, Fitness Center, Spa, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
All older children or adults are charged CAD 10 per person per night when using existing beds.
All older children or adults are charged CAD 10 per person per night for extra beds.
Any additional children under 2 years are charged CAD 10 per person per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 137 reviews
Value for money
Show reviews from:
This motel is located in Niagara Falls, Ontario and is within an 11-minute walk of Niagara Casino. The motel features a seasonal outdoor pool and rooms with free Wi-Fi.
Score from 32 reviews Good
This luxury boutique hotel is within an 8-minute walk of the Niagara Falls. The Giacomo features a 19th-floor Skye View Room, a full lounge, a gym and modern rooms with free Wi-Fi.
Score from 283 reviews Excellent
This completely non-smoking full-service resort, spa and conference center is situated in Niagara-on-the-Lake and features luxurious amenities, elegant accommodations and a large variety of on-site...
Score from 107 reviews Excellent
This Ontario hotel features rooms with flat-screen TVs and free Wi-Fi. The hotel also features an indoor pool and hot tub. The hotel is within a 5-minute walk of shopping and dining in St. Catharines....
Score from 42 reviews Very good
the facilities were nice and clean staff was friendly it was new years eve and even though it was busy it was not noisy
nothing I did not like about it
Staff were cheerful and helpful
Breakfast offerings were rather predictable, unchanging
front foyer hot tub and pool and sauna location to the QEW
room did not look anything like pictures it was old and out dated breakfast was cold, scrambled eggs were runny, pancakes were only brought out in 10's and there was a line up out the door shattered window on main floor fixed only with a piece of cardboard not very safe walls very thin could hear neighbors key less entry for floors was never locked bed looked slept in was not happy about that at all!! wrinkled sheets and not fresh smelling at all!!
All was good
The noise of the heating in the room
The bed was absolutely amazing. Great size and softest pillows. Couldnt ask for anything more. The tv was so nice and clear and although the bathroom was a little small it had all the essentials.
Location was great
Need a more variable menue of foods
Staff was helpful and friendly.
Mattress dipped in the middle. Breakfast was fair at best.
Balcony to our room which meant we could have some FRESH air in our room instead of through the aircon. Michelle at breakfast went the extra mile and ensured I had a hot veggie option on our second day. Thank you!
Small swimming pool, slippery surround, over-crowded with club members.
Our daughter and her husband live in the area and we visit a couple of times a year. This is the best place for us to stay and now they've included an extensive breakfast!
Insects on bed, centipede on the wall and underneath the drawers. Needs to replace the mattress, its all worn out. If you have a back pain this is the worst bed to be lying on
Location: Easy to access from main highway, close proximity to shopping Check-in: Quick & easy, even though I showed up 90 mins early they got me right into my room Breakfast: Was included in my rate Facilities: I didn't have time to use them but the pool looked nice Lobby: Nicely decorated Room: Average room, comfortable King bed, easy access to car through patio door
Room was a good size, wifi fast
Bed could be a little more soft. Breakfast could be better quality.
Maid staff friendly and helpful
Needs an up-grade, hall carpets worn, plumbing outdated, lamps old, beds sagging & too soft.
cleanliness throughout, comfortable bed, nice reception
water was musty and the bathroom sink tap needs attention rm 138.
The bar staff were great
It was noisy due to an ice hockey game and they all were staying ( plus support group)...but that was not the fault of the hotel
Our room was good. We enjoyed the buffet breakfast.
The indoor pool was empty and the outdoor pool was unheated and had algae in it.The back door did not lock so anyone could get into the building. The pizza was not good.
They are charging us the full amount and not the price quoted by booking.com
Good Room,small bathroom, plenty of parking
limited coffee supplied in room breakfast choice a bit limited too
easy to get there. low price. good breakfast.
inside pool was closed.
nice place great location
WiFi was so poor it was unusable most nights
noisy customers....doors slamming for hours across the hall from us. Laundry facilities just a few rooms away was busy and noisy.
The friendliness & courteousness of the staff. This was our first trip to Canada they were so helpful giving us directions on places that we wanted to see & gave us other points of interest. "John" went to a market and picked up something special for us for our granddaughter. Desiree was very friendly she worked at the breakfast bar. Definitely would recommend this hotel. Very clean outside . Spa & inside pool nice. Everything is as it appears on advertising. Rooms up to date. Very pleased
The toaster could be in a different area for the breakfast serving. A little congested if there's a large crowd
Staff was rude unwilling and too lazy to try and accommodate.
The hotel is in a handy location near stores and restaurants. The room is comfortable with a fridge and microwave. The pool area is a nice area to unwind in.
The breakfast is one of the poorest I have encountered recently. There was almost no choice and very few healthy options. I would much prefer to pay for a better breakfast option.
Location (close to a highway exit), allowing you to visit all the attractions in the region (Niagara Falls, Niagara-on-the Lake, wineries...) and spa (in-door and out-door swiming pools, hot tub, sauna...)/fitness' facilites.
Bad organisation of breakfast room leads to waste of time in the morning.
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