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600 Douglas Street, V8V 2P8 Victoria, Canada – Show map
Excellent location – rated 9.5/10! (score from 592 reviews)
Rated by guests after their stay at Helm's Inn.
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75 properties in Victoria
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592 verified reviews
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Helm's Inn's staff speaks: English
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Public parking is available on site (reservation is not needed) and costs CAD 5 per day.
Baggage Storage, Laundry, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 13 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
Any additional older children or adults are charged CAD 15 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 592 reviews
Value for money
Show reviews from:
This historic downtown Victoria hotel features on-site restaurants and rooftop sand volleyball courts. Just a 4-minute walk from Prince of Whales Whale Watching Tours, it has rooms with free Wi-Fi.
Score from 1062 reviews Good
Located within Victoria's Inner Harbour, this hotel is 210 yards from the British Columbia Parliament Buildings. Cable TV is offered in each room and Wi-Fi is provided in all areas.
Score from 284 reviews Wonderful
Along Victoria’s Inner Harbour, this hotel features a seasonal outdoor pool. A hot tub is available year-round. City or harbor views are offered from all rooms.
Score from 651 reviews Good
Just a 3-minute walk from Victoria Clipper Ferry Terminal and Coho Ferry Terminal, this Victoria hotel features an indoor pool and hot tub.
Score from 612 reviews Wonderful
The spacious rooms.
We arrived late at night, the night receptionist carried our suitcases up the stairs for us, which we realty appreciated. The room was very nice, the linens were high quality and the beds were very comfortable. The WiFi was good, better than in many hotels. The location was perfect for sightseeing,just up a very small hill from the provincial museum. The day time receptionist recommended an excellent restaurant for high tea (Venus Sophia Tea Room, in Chinatown- go there!)
No elevator, which wasn't a problem for us, but could be for some.
Staff were very friendly and supportive and respectful
Enjoyed the location comfort and rate.
Reception was helpful and very pleasant and I appreciated their willingness to be of help. They were polite and cheerful. The room was nice and it had all the essentials. I would recommend it to others.
I found it very noisy. Slamming of doors by guests and also the buses stopped right in front.
Basically a suite, so if you want to be self-sufficient you can be; but a short walk from great cafes and the heart of downtown Victoria. Airport Shuttle will drop off and pick you up there if you ask.
That I couldn't stay longer!
I loved the location, the size of the room, the staff (especially Chris) go out of their way to help. Highly recommend the Helm's Inn, it's my second stay and I'm already planning another visit next summer in Victoria and to stay at the Helm's Inn.
i can't say anything bad about the place.
closeness to harbor, museum etc.
noise in the bedroom was terrible. room 226 TV was directly behind bed. No sound insulation. It was as if in same room and came on at 1.20 am. In the morning when people arose in 226 and talked in normal voice as if in bed with us. Bedroom was very small. Had to inch past end of bed. sofa was uncomfortable. bathroom very small and no room for toothbrush etc. .
Great location to access the city by foot and bus. Friendly, helpful staff. Kitchenette was perfect for a homemade breakfast before we checked out. Will return again for our next visit to the island.
Like the kitchen.like the separate bedroom
The bathroom was small. The sofa bed in living room very small. Have to pay for parking.
Location, location, location CAD$80/night rate
No elevator, gimpy knees, 3rd floor. Housekeeping was superficial - had to wash our wine glasses & found debris on floor that indicated poor attention to detail
For Islanders in particular, Helms' Inn offers excellent value in the heart of Victoria. The rooms, in our experience, are spotless and comfortable. Within easy walking distance of lots of great restaurants and attractions, this is our first choice when we head down Island to the 'big city'.
We have zero complaints with the place.
Location, room space, value for money
It was cold at night. I had to call the desk in the middle of the night for an extra blanket.
Chris Location Friendly efficient staff.
The layout - living, dining, bathroom, separate bedroom, plus sofabed. Great value! Central location. We were able to walk to good quality restaurants and The Royal B.C. Museum.
Lack of soundproofing. We could actually hear conversation from the room next door - and loud banging of the door.
Bed and pillows were good.The chairs were comfortable; good lighting. The curtains kept out the light. The kitchen was well equipped and functional.
TV was too small and picture was fuzzy. Bathroom too small for a family.
the bed was firm
the noise was shrugged off when mentioned.
A comfortable place to stay without all the extraneous facilities one rarely uses. A perfect location for walks (in Beacon Hill Park) and dining places.
Nothing, except they forgot to make-up our room on one day.
We arrived late and were welcomed by the very helpful night manager. The person on the desk when we checked out was equally good. The King suite was very nicely appointed and equipped. The wifi is the best hotel wifi we've encountered. It is so reasonably priced for what you get.
Lack of elevators might be a problem for some.
Great location - close to everything Victoria has to offer. Great staff - friendly, very professional.
Excellent location to park, downtown etc. Good size room with nice kitchen area and separate bedroom. Updated older hotel. For price very good. Friendly front staff.
Wifi has a poor connection
Over the years i always stay here its best location walking distance to everything, prices are reasonable, room is clean bed very comfortable
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