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600 Douglas Street, V8V 2P8 Victoria – Show map
Excellent location – rated 9.5/10! (score from 571 reviews)
Rated by guests after their stay at Helm's Inn.
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72 properties in Victoria
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571 verified reviews
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Helm's Inn's staff speaks: English
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Public parking is available on site (reservation is not needed) and costs CAD 5 per day.
Airport Shuttle, Baggage Storage, Laundry, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 13 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Any additional older children or adults are charged CAD 15 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 571 reviews
Value for money
Show reviews from:
Overlooking Victoria's beautiful inner harbor and the historic Parliament buildings, this hotel features a restaurant and on-site spa services. A balcony or patio is available in each room.
Score from 400 reviews Wonderful
Just a 3-minute walk from Victoria Clipper Ferry Terminal and Coho Ferry Terminal, this Victoria hotel features an indoor pool and hot tub.
Score from 502 reviews Wonderful
This historic downtown Victoria hotel features on-site restaurants and rooftop sand volleyball courts. Just a 4-minute walk from Prince of Whales Whale Watching Tours, it has rooms with free Wi-Fi.
Score from 951 reviews Good
Overlooking Victoria Inner Harbour, this hotel has rooms with a microwave and a fridge. Free Wi-Fi is provided. A continental breakfast is included. The center of Victoria is a 5-minute drive away.
Score from 363 reviews Very good
It's so close to everything and it was so reasonable. The room was large, well-appointed and cheery. We could easily have spent longer there since there is a small kitchen in the room, although we didn't use it since we only stayed one night.
The AC/heating fan was a bit noisy. Fortunately, we didn't really need it.
The staff were extremely helpful. We stayed in a second floor apartment but the staff were happy to carry our bags. Very close to the harbor, bus stops. Good to have a kitchen which was well equipped. Afternoon cup of tea /coffee in foyer was appreciated.
Near city centre Friendly and helpfull staff Pleasant and spotless rooms
Location Staff Comfortable and clean
Bathroom a little compact
everything else was perfect
i was feeling the hotel room was humid a little at knight when i was sleeping.
Nice to have a living room and kitchen area separate from the bedroom. Beautifully decorated. Comfy beds. Within walking distance to the best part of Victoria: BC Museum, Empress Hotel, Bengal Lounge, and the beautiful docks outside of the Empress Hotel. Perfect spot to stay.
Location within two blocks of Empress Hotel, Inner Harbour area...also one block from Greyhound bus terminal if you take the bus tour from Pacific Coach and spend the night, as we did. You can walk everywhere from here...big plus!! Booked two double beds . It was an apt. with bedroom, living area and bath. Rooms were modern and very clean...full kitchen, comfortable beds and pull out couch. Perfect for three of us/ family.
No elevators! Heating/air conditioning difficult to control. We had balcony and could open windows to help...but very hot during day and air did not work well. Evenings were cool...so no sleeping problem...and most of the time we were not there during the day...but if you are... it was stuffy.
Staff, facilities, location, cleanliness, value for money.
We arrived by ferry and bus which dropped us off 1 block away from Helm's Inn which was centrally located.. It couldn't have been easier. The front desk staff was outstanding!
Location Self contained unit
Walking distance to major attractions in Victoria
Noise from passing vehicles as we found window were not properly glazed
Room with good area and a charming style. Excellent localization, just aside the BC Museum and the inner port. Kitchen well equipped. Staff helpful.
Location Comfortable bed Good facilities
Steps up from street
Good location. Updated facilities very nicely done. Attractive lobby - afternoon cookies and tea a nice touch.
location, private entrance. perfect for our family of 5 adults
musty smell in washroom. Lack of towels & faceclothes for everyone. Noisy evening walkers at night between 11 pm & 2 am.
Location cleanliness decor
Room was a bit noisy due to room location facing street and being close to entrance to building.
Lots of space, quiet location despite being so close to the Inner Harbour and lots of attractions. We had no car and could easily walk lots of places. It was a very comfortable base for our trip.
The kitchen could have doen with a good sharp knife and a chopping board. Otherwise it was fine for our purposes
Room was spacious, clean, comfortable, quiet. Bike pen was full so we were allowed to put bikes in room. When room service missed our room one day, staff were quick to provide everything we needed and apologize. Personable staff gave great food recommendations.
excellent guest internet access
walls paper thin to next room
location, staff, parking, kitchen facilities, excellent wi-fi
hearing the steps in the coridor and other rooms
Overall very pleasant stay. Staff was very friendly and attentive. Would stay again, nicely remodeled, good location and value.
Our room was on a corner intersection so could hear the road noise. Also could hear the people above walking/moving around.
The room was a generous size and exceptionally pristine. We also had access to a great kitchen in our room although it was a little dated. Fortunately we had an airconditioner in the room which was very useful as it was quite stuffy and warm. Bathroom was very clean and met all our needs.
The wifi was very poor and not having access to many refreshments was disappointing. The room was a little noisy as we often could hear street traffic. The bed was a little too firm for us and the curtains didn't eliminate a lot of light which was annoying.
location, location, location At the heart of Victoria within a short walk to museum, legislature, the Empress and great dining.
In house laundry... Close to the harbor and museums... Courteous staff.
Nice clean room, comfortable bed.
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