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600 Douglas Street, V8V 2P8 Victoria, Canada – Show map
Excellent location – rated 9.5/10! (score from 587 reviews)
Rated by guests after their stay at Helm's Inn.
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73 properties in Victoria
Including hotels, apartments, villas and more.
587 verified reviews
They speak your language
Helm's Inn's staff speaks: English
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Public parking is available on site (reservation is not needed) and costs CAD 5 per day.
Airport Shuttle, Baggage Storage, Laundry, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 13 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
Any additional older children or adults are charged CAD 15 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 587 reviews
Value for money
Show reviews from:
This historic downtown Victoria hotel features on-site restaurants and rooftop sand volleyball courts. Just a 4-minute walk from Prince of Whales Whale Watching Tours, it has rooms with free Wi-Fi.
Score from 984 reviews Good
Overlooking Victoria's beautiful inner harbor and the historic Parliament buildings, this hotel features a restaurant and on-site spa services. A balcony or patio is available in each room.
Score from 432 reviews Wonderful
Situated along Victoria’s Inner Harbour, this hotel features a seasonal outdoor pool. A hot tub is available year-round. City or harbor views are available in all rooms.
Score from 554 reviews Good
This Victoria hotel features a restaurant-lounge and a café. Guests can enjoy a complimentary cheese plate, and a daily pastry and beverage. Free Wi-Fi is included.
Score from 468 reviews Wonderful
Lots of space and conveniences. Close to inner harbour, museum, government house and downtown.
"Song bird" pedestrian crossing signal outside
I liked the kitchen, use of the utensils, the very comfortable bed. Having two televisions. The suite was spacious for one person. Good service. I prefered the evening receptionist. In short I was pleased with my stay.
I would have preferred a twelve pm c/o
The Helm's Inn is so conveniently located in the heart of Victoria. There are a variety of very beautiful places to sightsee, walk , eat
You need to request a room off the street as the buses are loud until later at night and early morning
Simple surroundings but great value. Although we did not need it for only one night very well equipped kitchen. Separate bedding area is very comfortable. Great value.
Near the bus terminal, convenient
Location was amazing. King size bed comfy, clean hot shower and wifi for a very good price. Wouldn't hesitate to return.
The apartment-like feel, privacy, small kitchen with amenities and comfortable beds!! Definitely our little apartment for a week, without the hotel atmosphere.
No carpets - great; comfortable bed
Stairs and parking
clean comfortable convenient and excellent value
not enough kitchen things. pots pans utensils etc full size coffee maker would be better
location and ease to get to from the airport...liked the reception on my late arrival and help with my luggage to the annex
Just think it would be nicer to be able to get into the annex a little easier...there was a trick to the door latch!!!
location Size of room Cleaning staff
Damp in basement room Reception staff so laid back and unhelpful strange layout of room with washbasin in living area fridge didn't properly
We loved the location, the staff, the modern conveniences of the rooms. Great comfortable hotel with friendly, helpful staff.
We stayed in a double suite that was nicely laid out with a balcony on a quiet street. The staff is superb, bringing us an extra frying pan, giving us extra towels, tolerating the endless cups of coffee we came down to get the next morning. The beds we're very comfortable and well made up. Price was a bonus, liked that, along with location!
The suite needs a deep clean. It needs a painting, scrubbing the mold off the shower walls, grouting, baseboards, windowsills and kitchen cupboards cleaned.
Convenient -- only 1 block from the bus depot Good surroundings, the park is just across the street Comfortable Friendly service
Sep29,30 room 102? excellent
Oct 1 room 304 ? Pillows poor no kettle bathroom floor spots-I tried to scrape off
We were so impressed the the size and quality of our room and the location was perfect! This is where we will stay from now on when we visit Victoria!
Only one mirror... not the end of the world, but a full length mirror would have been nice to have
Old rambling building exterior hides modernised Apartments. Reception decore is the first hint but you get worried going down the corridor but are surprised once you open the Apartment door. Excellent location-proximity to everything at a reasonable price. Very close to Harbour, museum, parks, shopping, bus station, city bus to Buchart gardens etc. It was an Apartment not just a room. Tight kitchen but reasonably equipped. Big fridge/freezer.Good beds and quiet despite roadfront outlook. Not just free wifi but desktop access in Reception. Lots of extras such as free apples, coffee in reception. Would stay again and longer
Minor maintenance/ attention to detail required and odd crockery/cutlery was quirky but not an issue.
Room was spacious with modern decor.
You MUST do better upkeep with the entrance on Douglas. Sweep and clean the walkway and bench. Replace dead or mildewed flowers in the planters. This is Victoria, after all--show some effort to brighten up the place with color and cleanliness. Just my opinion. When I commented to Alicia in person she said you were all really busy.
The room space The complete kitchen Gret price/quality
Comfey room / bed kitchen coffey maker +++great staff good location
No words ? All was good
We liked everything about the place. It far exceeded our expectations in every way and would have no hesitation in returning.
Something about the wifi, although we were connected, and a modem for each room, did not work well for us. Most likely something that could have been resolved easily. If we were staying longer we would have requested help.
Lots of perks for the money -Very nice,large room, comfortable bed, with updated bath & kitchenette. The location was super -just 2 blocks from sites, yet felt like we were in a neighborhood. Small, personal hotel feel.
No elevator or breakfast, but that wasn't a problem for us.
Spaciousness, quiet despite being on intersection, bed comfort; 1st rate location for the price
Difficulty with TV remote, erratic and sometimes wouldn't select channel
Great location.walk every ware.
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